Wright Brothers Reviews

Name: Wright Brothers
Address: 56, Old Brompton Road, London, 56, Old Brompton Road, London, Royal Borough of Kensington and Chelsea
Rating: 4.73

4.7 Rating 1,709 Reviews

93 %

of reviewers recommend Wright Brothers

4.7

Based on 1,709 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Wright Brothers:

We have been growing and buying seafood for London’s best chefs for nearly 20 years (inc. Gordon Ramsay, Jason Atherton and Angela Hartnett). Now we aim to deliver the same restaurant quality and service to you At Home.

Visit Website

Phone:

020 3855 5300

Email:

athome@thewrightbrothers.co.uk

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Wright Brothers 5 star review on 11th April 2024

234

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sent the Mother’s Day box as a gift and my Kim was absolutely delighted. It was beautifully presented with great quality products.”

Helpful Report

“Excellent sea food platter delivered by Wright Brothers. The lobster was a bit disappointing, rather bland and tough, but the Oysters and crab were fantastic. As were the dozens of huge tasty prawns. The shucking knife is a must for the Oysters. Would definitely order again.”

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“Beautiful and exceedingly fresh products, but the prices have crept up since my last order.”

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“The salmon is wonderful, I have bought it twice now, but I can't see how you can justify the enormous delivery charge, it was a present so I didn't want to buy more.”

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“Overall excellent quality but the crab was rather “fishy””

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“Very good service.”

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“very good service in terms of choice and delivery”

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“We really enjoyed the seafood, especially the oysters that were excellent.”

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“Experience was all good, easy to order and pay, delivered exactly as agreed on a busy Valentines weekend, with a special message.”

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“Arrived on time and fresh Packaging wasn’t fit for purpose as liquid destroyed bottom of cardboard packaging”

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“Excellent product but delivery cost too high!”

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“This last order was better than Xmas one as mussels smelt off and one box of prawns had started to defrost also whole crabs in this order said may have been previously frozen ? All other crabs that I’ve had before where suitable for home freezing ! So had crab overload this time”

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“All arrived as ordered, well packed and on time. Turbot was special, firm and fresh. Oysters were superb. Scallops were disappointing - with damaged flesh, hacked from the shell”

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“Ordered a catch of the day fish box and some oysters. Oysters were fantastic and fish box would have been good overall value for money, BUT it contained two whole lemon sole which had lots of blood/liquid in the vacuum packaging and that smelled so strongly of ammonia even after washing and cleaning that we had to throw them away on the same day they were delivered - definitely would not have lasted the use by date that was 5-days away! Other fish so far have been good and variety of species is great - mostly portions though so do t expect whole fish ( apart from the lemon sole)!”

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“Prompt and reliable service. Products great quality and reasonable value.”

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“Interesting to have found such a good brand. I was looking for quality and certainly found it. Thank you.”

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“The mussels and scallops were great however the soft shell lobster was a disappointment. The meat was full of water and when recovered was just a tasteless mush. Not good value for £39 approx., so we finished up making a bisque”

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“I ordered 2 dozen oysters of 2 varieties but only was sent 1 dozen , which was very disappointing. I was only advised on the day of delivery, it was a shame that the missing dozen were not substituted or at least the option given to send 2 of the same variety . Those we did have were absolutely lovely, so fresh ! We will definitely order again , but would like to be given the option to make up the full order in future . Thank you 🙏”

Wright Brothers 4 star review on 14th January 2021

Helpful Report

“Good customer service when we needed to get in touch. The fish was lovely, we ordered the family box and some additional lemon sole fillets. My only comment would be that the filleted fish was very small, I suppose they are being weighed and match restaurant fish portions- maybe we have very large appetites in this household! I would say that the fish box probably provides up to 3 meals for a 4 person family though, not the advertised 4 meals for 4. We have not tried the fish pie mix or the frozen prawns yet, this will be the next meal.”

Helpful Report

“Excellent service and delivery. The oysters and kippers were delicious as were the lobster. Just one complaint - there was a lot of liquid in the lobster, otherwise the rating would be five.”

Helpful Report

Wright Brothers is rated 4.7 based on 1,709 reviews