Wright Brothers Reviews

Name: Wright Brothers
Address: 56, Old Brompton Road, London, 56, Old Brompton Road, London, Royal Borough of Kensington and Chelsea
Rating: 4.77

4.8 Rating 2,782 Reviews

94 %

of reviewers recommend Wright Brothers

4.8

Based on 2,782 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Wright Brothers:

We have been supplying London’s best chefs for over 20 years. With the launch of ‘Wright Brothers At Home’ in 2020 we now proudly deliver the same quality seafood to thousands of homes up and down the country.

Visit Website

Phone:

020 3855 5300

Email:

athome@thewrightbrothers.co.uk

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Wright Brothers 4 star review on 19th April 2025

245

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was great that you could provide the sea bass as quickly as you did. Not quite as full of flavour as I expected but we both enjoyed it non the less. Thank you.”

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Posted 2 years ago

“Will order again.”

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Posted 2 years ago

“One product let the whole order down but great delivery on time and we'll packaged”

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Posted 2 years ago

“The order was correctly and efficiently delivered”

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Posted 2 years ago

“Fish arrived on time and in top top condition. Haddock was really good. Haven't tried the rest yet. Hake was substituted with cod due to unavailability, which was disappointing but understandable. Cod portions were on the small side. One pack weighed 254g for two portions and the other was within the guidelines at 302g ( still not generous in my opinion). Both were weighed frozen and in their packaging. The service I received from Wright Brothers has been very good so far. Just a bit miffed with the size of the cod.”

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Posted 2 years ago

“Good but dear”

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Posted 2 years ago

“Great oysters and steaks, let down with the delivery service from DPD. Just thrown over my gate”

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Posted 2 years ago

“""”

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Posted 2 years ago

“Delivered in recycling packaging, which was excellent. Instructions were well presented & easy to follow. Only had the goan fish curry so far.”

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Posted 2 years ago

“Yes products arrived in a great cold storage, just a bit disappointed with a couple of my items in this box this is the first time it’s happened, normally things are awesome. Quite a few of my oysters were already open so I had to throw them and the lemon soles were very small. I will continue to use as the whole fish and other items are fab. I wrote to customer services earlier in the week and had no reply yet?”

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Posted 2 years ago

Hi Sarah, Thanks for the review. I think possibly you may have replied to one of our automated emails which are sent from a 'no-reply' address, as we did not receive your original message. Thanks for your time on the phone and I am pleased we were able to rectify the issues you encountered with your order. All your feedback is gratefully received and we thank you for your continued support. Best Wishes, Team Wright Brothers

Posted 2 years ago

“All products I've had have been of very good quality EXCEPT FORE THE SARDINES WHICH WERE TOTAL RUBBISH ABSOLUTLEY AWFUL. I DON'T KNOW HOW LONG YOU'VE HAD THESE FROZEN BUT I HAD TO THINK TWICE ABOUT GIVING THEM TO THE CAT.”

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Posted 2 years ago

Hi Ian, Thanks for taking the time to review your order and I am very sorry to hear you were not happy with the frozen sardines. Our quality control team will look into this as we are unsure what the problem might be, this is generally a very popular product. If you have any additional information that might help us please get in touch. In the meantime, our customer service team will be in touch separately. Best wishes, The Wright Brothers

Posted 2 years ago

“This is my third order but was so disappointed in the delivery as it was too late for me to cook that night. The packing wasn’t quite as good either”

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Posted 2 years ago

“We really enjoyed the whole meal, the fish cakes were the best we’ve had, but there were a couple of minor points with main and dessert to note as follows; as the Wellington was only in the oven for a short time the pastry at the bottom was not cooked despite being put on a pre heated tray and timings followed as per instructions. The jus was a little salty with not a lot of flavour but that said the meat and the duxelles around it were delicious. The cheesecake was very decadent, if not a tad big, and therefore a little too rich but the raspberry coulis was a great compliment. The positives of the meal certainly outweighed any minor criticisms which may just be a matter of taste. Thank you for a lovely, easy to cook meal, delivered in great condition and exactly in time.”

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Posted 3 years ago

Hi Vinny, Thanks for taking the time to review your order. I'm glad you enjoyed the various different products and thanks for the critique, it's always good to hear our customers opinions. We look forward to hearing from you next time. All the best, Team Wright Brothers

Posted 3 years ago

“The oysters and mussels I ordered were delicious – much nicer than anything I've had locally. My only issue was that around a dozen of the mussels were broken and unusable and this was disappointing given that I'd ordered these for a special Valentine's dinner. I emailed customer services and was refunded though, so that was fair enough for me.”

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Posted 3 years ago

“Ordered fish dinner for valentines excellent quality fish . Didn’t think the crab sauce idea worked. Pudding sauce rich slightly under sweet for my taste.”

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Posted 3 years ago

“EXPENSIVE BUT WORTH IT”

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Posted 3 years ago

“Lovely oysters but my oyster knife broke last week too”

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Posted 3 years ago

“Oysters were great Previously have ordered an oyster shucker which was really poor quality and only lasted for 24 oysters. I phoned to complain but was told that was ok , and it was unreasonable to expect it to last for longer”

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Posted 3 years ago

Hi Sam, Thanks for getting in touch and reviewing the Oysters, we are glad you enjoyed them! I'm not sure why you were told that about the Oyster knife, I can see it was a while ago when you ordered it but you should certainly expect it to last. We will be in touch to resolve this. Best wishes, Team Wright Brothers

Posted 3 years ago

“Perhaps a little expensive, but superb quality and really good customer service.”

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Posted 3 years ago

“Arrived on time food was amazing but only received one lot of oysters and had ordered two”

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Posted 3 years ago

Hi Nicola, Thanks for your review. We are very sorry that there was an item missing. I understand our customer service team has now been in touch to refund this item. Many thanks, Team Wright Brothers

Posted 3 years ago

Wright Brothers is rated 4.8 based on 2,782 reviews