Wright Brothers Reviews

Name: Wright Brothers
Address: 56, Old Brompton Road, London, 56, Old Brompton Road, London, Royal Borough of Kensington and Chelsea
Rating: 4.77

4.8 Rating 2,877 Reviews

94 %

of reviewers recommend Wright Brothers

4.8

Based on 2,877 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Wright Brothers:

We have been supplying London’s best chefs for over 20 years. With the launch of ‘Wright Brothers At Home’ in 2020 we now proudly deliver the same quality seafood to thousands of homes up and down the country.

Visit Website

Phone:

020 3855 5300

Email:

athome@thewrightbrothers.co.uk

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Wright Brothers 1 star review on 9th September 2025

252

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“2nd time I've ordered.This time for fortieth anniversary .Going out not an option at half term and with lifting of Covid restrictions our village was overwhelmed.Selection was ideal for two people.”

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Posted 4 years ago

“Delivered promptly at 8am. The fish was first class.”

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Posted 4 years ago

“Amazing service. Very professional. Food was amazing apparently. Ordering from Australia was very easy and I was kept informed throughout the process. I will continue to use this service for family gifts. Julie from Oz”

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Posted 4 years ago

“From ordering to receiving my fish Wright Bros lived up to all that it claims.”

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Posted 4 years ago

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Posted 4 years ago

“This is our second delivery of shellfish and it was just perfect to celebrate my husband's birthday. The lobster, oysters and scallops were fabulous, delicious caviar and all beautifully fresh. King Prawns are frozen so half a kg went into the freezer for another day - great flavour. The wool used to insulate the shellfish makes great nesting material and the birds in our garden love it. Definitely a 5/5 for Wright Bros.”

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Posted 4 years ago

“Fantastic oysters!!”

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Posted 4 years ago

“Great fish, perfect delivery, well packed especially if you need to freeze.”

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Posted 4 years ago

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Posted 4 years ago

“This was my first time ordering a luxury seafood box and Wright Bros was recommended. I would order again in a heartbeat. I ordered the food well in advance and the day before was in touch with the team. Delivery was on time and the food was kept cold, was fresh as a daisy and it was delicious.”

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Posted 4 years ago

“First class service”

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Posted 4 years ago

“Good web site. Good products.”

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Posted 4 years ago

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Posted 4 years ago

“My order arrived very promptly. Perfectly packaged and most importantly the fish tasted delicious.”

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Posted 4 years ago

“I ordered 36 oysters and we had to throw 14 of them away, some were open and some had no liquid in when they were shucked, we couldn’t take the risk and eat them. Customer service sent a generic response to my initial complaint and have now ignored my last email, it’s not how I expect to be treated when something goes wrong.”

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Posted 4 years ago

Dear Emma, Thank you for your feedback. We understand that you have spoken to a member of our team who has since resolved the issue. We just wanted to sincerely apologise again for the disappointment caused on the oysters in your recent delivery. As explained, it truly was not our intention to ignore your email, as it came through later in the evening on the weekend our office was closed and could not respond until Monday morning. However, we do apologise about the delay. We can assure you that your feedback has been passed on to our team who have been looking into this matter to ensure improvements are made so that it doesn't occur again. If you have any further enquiries, please do not hesitate to contact us at athome@thewrightbrothers.co.uk Kind regards, Michelle

Posted 4 years ago

“This is our second delivery from Wright Bros. Oysters and Clams were 5 out of 5. Lobster claws tasty but a bit watery this time. Crab and crevettes good. Mussels ok.”

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Posted 4 years ago

“Oysters were lovely. Quick delivery, nicely packed. Will order again.”

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Posted 4 years ago

“All items arrived as described and good quality”

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Posted 4 years ago

“Wright Brothers are now our “go to” for any celebration meal. The fish is so fresh, it’s great value and healthy. Delivery has always been on time and fish packaged well. I can’t recommend you highly enough”

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Posted 4 years ago

“Easy to order + select delivery date”

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Posted 4 years ago

Wright Brothers is rated 4.8 based on 2,877 reviews