Wright Brothers Reviews

Name: Wright Brothers
Address: 56, Old Brompton Road, London, 56, Old Brompton Road, London, Royal Borough of Kensington and Chelsea
Rating: 4.76

4.8 Rating 2,945 Reviews

94 %

of reviewers recommend Wright Brothers

4.8

Based on 2,945 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Wright Brothers:

We have been supplying London’s best chefs for over 20 years. With the launch of ‘Wright Brothers At Home’ in 2020 we now proudly deliver the same quality seafood to thousands of homes up and down the country.

Visit Website

Phone:

020 3855 5300

Email:

athome@thewrightbrothers.co.uk

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Wright Brothers 5 star review on 17th February 2026

253

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We have now ordered from Wright Brothers four times - customer service is excellent, produce is superb. Fantastic to be able to have such luxury at home! Grilled Lobsters with garlic butter, Oysters, Moules Frites, Plaice fillets pan fried in butter, and our most recent find - delicious smoked swordfish.”

Helpful Report

Posted 4 years ago

“Happy with the food as always, however it was delivered to the wrong house. It stated it had been successfully delivered and left in a safe place, rear backdoor and a picture was sent. It was not my house and it was left in full view of passers by on a neighbours front doorstep! We were in all day so had to go hunting for it on a not sunny day.”

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Posted 4 years ago

“We have been having your fish delivered since the very first lockdown. It kept us fed with delicious fish when supplies were tough elsewhere. It was something exciting and special to have the Wright Brothers van arrive and to chat to your wonderful drivers. Now that you are using DPD we get lots of packaging and orders do still on time but we have lost that unique localness that was the reason for us buying from Wright Brothers. We shall probably not use you as much and return to our high street supplier which is a shame.”

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Posted 4 years ago

“Perfectly fresh and plentiful”

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Posted 4 years ago

“I've just received my first order from Wright Brothers. The delivery was bang on time and I was updated regularly beforehand. The items were securely and efficiently packaged in a chilled box, meaning they were super fresh. I had the catch of the day box and so have yet to try some of the items, but what I've had so far has been delicious! I'll definitely be ordering again.”

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Posted 4 years ago

“This seafood is Simply The Best, unbeatable in taste. It was delicious the best we can remember having ever.”

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Posted 4 years ago

“lobster was for a friend and the tuna was for ourselfs, brillant”

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Posted 4 years ago

“Ordering and Delivery excellent : Preparation of the food difficult : Food itself totally disappointing : Oysters ordinary and uninspiring : Lobster a let-down Small very tough and chewy : price expensive!”

Helpful Report

Posted 4 years ago

Hi David, Thank you for your feedback. At Wright Brothers, we pride ourselves on providing the best seafood and experiences. Therefore, it goes without saying we’re very disappointed to hear that oysters and lobster did not live up to expectations. We are offering a wide high-quality sustainable seafood directly to your door. Our prices are currently calculated on what is best at the market. However, we really appreciate all comments as it helps us to identify where we can improve. We’ll be sure to pass this on to our team. We sincerely apologise for any inconvenience this may have caused. In the meantime, we will be in touch directly soon to discuss this further. Kind regards, Marika

Posted 4 years ago

“The items arrived well packaged and looking great. The Monkfish tail was lovely and the Scallops and prawns to die for. I love octopus and there is never enough. Already looking at what to buy next. 100% would recommend buying fish from the Wright Brothers by Ltd!!”

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Posted 4 years ago

“Great fresh fish”

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Posted 4 years ago

“Very disappointed in these. For that price expected the lobster to come ready dressed, and not to spend ages doing it myself. If it was in the small print, it was so small I didn’t see it. Expected better for that cost”

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Posted 4 years ago

“An excellent service and product, which when let done by the carrier on one occasion, was met with action, not just fine words. Many companies in the UK could learn a lesson in this respect.”

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Posted 4 years ago

“The products were received in good condition and my parents are enjoying them as they go. Thanks Wright Brothers!”

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Posted 4 years ago

“Very fast, efficient service. Items arrived well wrapped and still frozen. Quality of fish and seafood was first class. Will definitely use again. Thank you.”

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Posted 4 years ago

“Easy online ordering Great packaging Superb fish - the turbot was delicious Well done and we will be back for more!”

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Posted 4 years ago

“Easy to order and delivered on time and well packaged by my usual cheery DPD driver.”

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Posted 4 years ago

“Beautiful fresh fish and seafood! Delivered fresh, my son loved it thank you!”

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Posted 4 years ago

“fish excellent but delivery puts me off when it is left on the doorstep although van nearby and the cold ice is no longer cold and the fish just a bit cold”

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Posted 4 years ago

“I accidentally placed my order twice, a very nice lady spotted this and rang me, you could have just sent it and charged me ! My order came and my card was credited. Not just great seafood! A regular satisfied customer DW Warwickshire”

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Posted 4 years ago

“Quality and quantity, Father's Day present for Father in Law, he was very impressed”

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Posted 4 years ago

Wright Brothers is rated 4.8 based on 2,945 reviews