Wright Brothers Reviews

Name: Wright Brothers
Address: 56, Old Brompton Road, London, 56, Old Brompton Road, London, Royal Borough of Kensington and Chelsea
Rating: 4.77

4.8 Rating 2,877 Reviews

94 %

of reviewers recommend Wright Brothers

4.8

Based on 2,877 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Wright Brothers:

We have been supplying London’s best chefs for over 20 years. With the launch of ‘Wright Brothers At Home’ in 2020 we now proudly deliver the same quality seafood to thousands of homes up and down the country.

Visit Website

Phone:

020 3855 5300

Email:

athome@thewrightbrothers.co.uk

Write Your review

Tell us how Wright Brothers made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Wright Brothers 1 star review on 9th September 2025

252

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent, I made my order and then saw other items that I wanted, they were all subsequently added for me no problem. The food was gorgeous and the support second to none.”

Helpful Report

Posted 4 years ago

“""”

Helpful Report

Posted 4 years ago

“A star company definitely recommend Thank you”

Helpful Report

Posted 4 years ago

“Really good, fish tasted so fresh! Definitely ordering again.”

Helpful Report

Posted 4 years ago

“First order Key missing items from first order. Remembered the oyster knife but forgot the oysters! I received a voucher which only covered the delivery as compensation. Wasn’t the best Valentine’s Day. Second order The voucher didn’t work so had to call and finally we decided if I placed the order and send over the order number I would be refunded the amount of the voucher (£15), absolutely fine just a bit annoying that it took time. Then got a call saying that they were unable to driver my items on the requested day...so had to settle for the next delivery spot which was two days after my initial confirmed date. I am sorry to give one star but was a terrible experience for both orders.”

Helpful Report

Posted 4 years ago

Dear Fraser, Thank you for your feedback. We sincerely apologise for the inconveniences caused on your orders. We aim to provide the best experience to all of our customers and are extremely disappointed that we did not provide this to you. With regards to your second delivery, we were unable to deliver due to the markets being closed after the bank holiday weekend and our team could not source any fresh products. We have passed your feedback on to our team and we are currently working on improving our services to ensure all our customers have the best experience. In the meantime, we will be in touch directly to discuss this further. Kind regards, Michelle

Posted 4 years ago

“My order arrived on time. With plenty of delivery updates. The ice packs hadn't begun to melt at all. Oysters and scallops were plump and delicious. The lobster was a good size. Love the recyclable packaging.”

Helpful Report

Posted 4 years ago

“Very well packed .Arrived as said and no problems”

Helpful Report

Posted 4 years ago

“Beautifully packed. Delivered on time as always”

Helpful Report

Posted 4 years ago

“I ordered a mix of mostly British fish to try. I have been delighted with each one both in the quality and portion size. It has made me realise I have been limiting our range and now feel confident to order more sustainable locally caught fish. Great delivery service too.”

Helpful Report

Posted 4 years ago

“Great service and excellent fish”

Helpful Report

Posted 4 years ago

“All fish was lovely again all packaged in ice packs. Great service again would like to try the restaurants as soon as lockdown is finished!”

Helpful Report

Posted 4 years ago

“Delivery turned up without notice!! No email or text message!! Driver was unhappy to have been kept waiting.”

Helpful Report

Posted 4 years ago

“Excellent and trouble free online ordering.”

Helpful Report

Posted 4 years ago

“Very good quality and good service”

Helpful Report

Posted 4 years ago

“Delicious and perfect for 2 people as a treat!”

Helpful Report

Posted 4 years ago

“Above expectations”

Helpful Report

Posted 4 years ago

“Lobster was tough Tuna was delicious Mussels were OK”

Helpful Report

Posted 4 years ago

Hi Gail, Thank you for your feedback. We understand that a member of our team has got in touch with you. We just wanted to apologise again that the item was not up to our usual standards. Rest assure your feedback has been passed on to our team. If you have any further enquiries, please do not hesitate to get in touch with us at athome@thewrightbrothers.co.uk Kind regards, Michelle

Posted 4 years ago

“Fantastic, top quality seafood: straightforward to order and everything arrives superbly packaged and fresh as anything. I genuinely get a tingle of excitement when an order from Wright Bros is due for delivery. We have had 6 orders now, and everything has been wonderful. Please do not stop doing home deliveries!”

Helpful Report

Posted 4 years ago

“Amazing produce, brilliant delivery. Couldn’t have been happier with it!”

Helpful Report

Posted 4 years ago

“The food was delivered promptly and was delicious”

Helpful Report

Posted 4 years ago

Wright Brothers is rated 4.8 based on 2,877 reviews