Wright Brothers Reviews

Name: Wright Brothers
Address: 56, Old Brompton Road, London, 56, Old Brompton Road, London, Royal Borough of Kensington and Chelsea
Rating: 4.77

4.8 Rating 2,877 Reviews

94 %

of reviewers recommend Wright Brothers

4.8

Based on 2,877 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Wright Brothers:

We have been supplying London’s best chefs for over 20 years. With the launch of ‘Wright Brothers At Home’ in 2020 we now proudly deliver the same quality seafood to thousands of homes up and down the country.

Visit Website

Phone:

020 3855 5300

Email:

athome@thewrightbrothers.co.uk

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Wright Brothers 1 star review on 9th September 2025

252

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Shellfish box was a present and apparently the food was extremely good. The advertised Oyster knife was missing from the box. I sent 2 emails to Wright Bros for an explanation and no reply received. Summary Food 5 star; Communication 0 star”

Helpful Report

Posted 3 years ago

Hi Stuart, Thank you for getting in touch and for your time over the phone. I sincerely apologise for not receiving your communications. We aim to respond to all emails and calls the same day and can usually get back to customers immediately so I'm not quite sure how this happened. As you can see from the website description and contents list, an Oyster knife is not included in the Fruits De Mer platter box but we appreciate your comments. We are always working towards making the information as clear as possible. Best wishes, Wright Brothers Team

Posted 3 years ago

“As always our smoked fish products are delicious. DPD delivery completely ignored the instructions on where to leave the parcel and it was left on the doorstep all day. Fortunately it was still there when we got home.”

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Posted 3 years ago

“Our Turbot was excellent it arrived on time & carefully packaged will definitely order again from you”

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Posted 3 years ago

“Great customer and great produce. Not much more to say. Highly recommended.”

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Posted 3 years ago

“Excellent service, product exceeded expectations”

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Posted 3 years ago

“Customer service and delivery was smooth. The quality of the seafood platters and smoked fish were both amazing.”

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Posted 3 years ago

“Easy ordering from a great choice of seafood. Excellent delivery and packaging - it can go straight into the freezer.”

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Posted 3 years ago

“A happy customer. I would rather have my monkfish on the bone, but other than that, Wright Brothers do an excellent job.”

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Posted 3 years ago

“Delivered on time, fresh as can be and everything was delicious! Will definitely be ordering again!”

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Posted 3 years ago

“Superb. Fresh, well-packaged, as advertised, delivered on time, and delicious. Thank you.”

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Posted 3 years ago

“Easy to shop , fast delivery and great customer service 👍”

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Posted 3 years ago

“Excellent fish, supersonic delivery.”

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Posted 3 years ago

“I ordered the full house sea food platter. Everything was perfect (even the frozen products). Couldn't have asked for a better service and communication throughout the process.”

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Posted 3 years ago

“Wonderful as always! I’m already planning my next order! Everything is soooo fresh and perfectly packed. Excellent quality and value. I’m visiting London in a couple of weeks and will be having dinner at the South Kensington restaurant. I can’t wait!!”

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Posted 3 years ago

“Freshest products and flawless delivery service - been using them quite a few times already and have recommended it to friends”

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Posted 3 years ago

“excellent. Order arrived well packaged and on time”

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Posted 3 years ago

“Just top quality seafood, great choice and timely delivery. Also love the serving/ recipe ideas”

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Posted 3 years ago

“Excellent in all respects.”

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Posted 3 years ago

“As always , easy to use website, speedy ,well packed products ,would strongly recommend.”

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Posted 3 years ago

“Food excellent and delivery always being updated and prompt.”

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Posted 3 years ago

Wright Brothers is rated 4.8 based on 2,877 reviews