Wright Brothers Reviews

Name: Wright Brothers
Address: 56, Old Brompton Road, London, 56, Old Brompton Road, London, Royal Borough of Kensington and Chelsea
Rating: 4.76

4.8 Rating 2,945 Reviews

94 %

of reviewers recommend Wright Brothers

4.8

Based on 2,945 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Wright Brothers:

We have been supplying London’s best chefs for over 20 years. With the launch of ‘Wright Brothers At Home’ in 2020 we now proudly deliver the same quality seafood to thousands of homes up and down the country.

Visit Website

Phone:

020 3855 5300

Email:

athome@thewrightbrothers.co.uk

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Wright Brothers 5 star review on 17th February 2026

253

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delicious once again thank you”

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Posted 4 years ago

“Really pleased and customer service is excellent”

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Posted 4 years ago

“A brilliant company that provides the highest quality fish and shellfish. We have looked for a long time for one that provides this quality, as so many give tail end pieces to their on-line customers rather than the prime parts of the fish. With Wrights I am confident of high end restaurant quality produce. We had some dover sole this weekend as one example .....totally delicious”

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Posted 4 years ago

“Extremely good customer service. Oysters delivered for New Year's Eve on time. Flavours were great!”

Wright Brothers 5 star review on 17th January 2022

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Posted 4 years ago

Hi Shane, That is a fine-looking plate(s) of Oysters, Well done sir! We are glad you enjoyed your delivery. Best wishes, Team Wright Brothers

Posted 4 years ago

“I order from Wright Brothers regularly and love both their product and customer service. Products arrived on time without breaking the cold chain. Tastes good as usual. Recommended”

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Posted 4 years ago

“I was watching for delivery like a hawk! DPD in our area is 100% for not finding my address, or calling if they can’t find, because they truly can’t be bothered to read the 1) sign on the doors, 2)notice the house they are attempting delivery to is empty…as in moved out. 3) thank heavens(!) they send a photo!! This time, as I said…hawk watch…I spotted them parked up across the road. With a swoop I dashed across the road, to wait for the driver. I had no idea where he was, until he came out of the dark thru a gate three gates from mine (I had left my light on) with his phone. Long story shorter…I asked, he asked and showed me my name. He went back and retrieved my beautiful big box! Boy was it heavy. Inside, spectacular goodies, wrapped so very very well…amazing. I was ready to cook dinner!”

Wright Brothers 5 star review on 15th January 2022

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Posted 4 years ago

Hi There, What a superb looking plate of canapes! It is always a joy to see what our customers are doing with the seafood we send out. When we see the care and attention you take, it reassures us that the care we take at our end is all worthwhile! Keep up the good work and thank you for your support! Best fishes, Team Wright Brothers

Posted 4 years ago

“Have had 2 deliveries of premilu seafood now, one for family birthdays late 2021 and more recently for new year. Both absolutely fantastic quality, presentation, delivery, communication and follow up. I cannot recommend the quality of seafood and service more highly”

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Posted 4 years ago

“So pleased to receive such high quality fish. Also the king prawns look amazing. Would highly recommend!”

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Posted 4 years ago

“brilliant service and amazing seafood”

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Posted 4 years ago

“Beautiful fresh Dover sole and cod loin. As an ex restaurateur dealing mostly in fish Wright Brothers are consistently reliable and their fish the best. X”

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Posted 4 years ago

“Our second delivery from Wright Brothers. Great service , speedy delivery as promised , all great”

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Posted 4 years ago

“Really impressed with the service- from placing order, order and delivery updates to receiving the product - couldn’t fault it. Will definitely be using Wright Brothers for oysters at home again!”

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Posted 4 years ago

“Our poor experience has already been addressed thank you”

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Posted 4 years ago

“10% of oysters were open and 2 of the three people who ate the remaining ones were ill! To add insult to injury I emailed you on Tuesday but haven't had the courtesy of a response. So, clearly zero customer service. Even worse, yesterday I was lunching at Bentleys in London where I often organize private dining with Richard Corrigan, and I saw the Wright Bros van pull up with what looked like a delivery. If that's where the oysters are coming from, then I shall move my business.”

Helpful Report

Posted 4 years ago

Hi Sheila, Thanks for getting in touch with your concerns and for your time on the phone. I am pleased to have been able to go through the stringent food safety safeguarding procedures we have in place and hopefully, this is of some reasurance with regards to our products. I look forward to investigating this matter further with you as discussed, on your return. Any food safety issues are of the utmost concern and we have robust procedures to not only safeguard but also investigate such matters. Best Wishes, Team Wright Brothers

Posted 4 years ago

“Good quality seafood delivered on time.”

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Posted 4 years ago

“On balance quite good but not as fresh as some other suppliers. This may be why 4 of the oysters were dead on arrival”

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Posted 4 years ago

Hi Mark, Thanks for taking the time to write a review. I'm sorry to hear some of the oysters were dead on arrival. This certainly is not how they should arrive and one of our customer service team will be in touch directly to rectify the situation. I hope you enjoyed the rest of your luxury seafood box. Kind regards, Wright Brothers

Posted 4 years ago

“First class service. My lobsters arrived on time beautifully packaged up and were absolutely delicious!!”

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Posted 4 years ago

“I have bought a lot of fish from you, and is just fantastic product, thank you 🙏🏽”

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Posted 4 years ago

“Arrived on time and was fresh and delicious But it had not had the claws cracked which I found difficult”

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Posted 4 years ago

“Having enjoyed the restaurants pre-pandemic the ‘at home’ service became a lifeline during lockdown, a much needed treat and a reminder of pleasures past and hopefully to come. Now if you could just supply someone to shuck the oysters for us…”

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Posted 4 years ago

Wright Brothers is rated 4.8 based on 2,945 reviews