Wright Brothers Reviews

Name: Wright Brothers
Address: 56, Old Brompton Road, London, 56, Old Brompton Road, London, Royal Borough of Kensington and Chelsea
Rating: 4.77

4.8 Rating 2,877 Reviews

94 %

of reviewers recommend Wright Brothers

4.8

Based on 2,877 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Wright Brothers:

We have been supplying London’s best chefs for over 20 years. With the launch of ‘Wright Brothers At Home’ in 2020 we now proudly deliver the same quality seafood to thousands of homes up and down the country.

Visit Website

Phone:

020 3855 5300

Email:

athome@thewrightbrothers.co.uk

Write Your review

Tell us how Wright Brothers made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Wright Brothers 1 star review on 9th September 2025

252

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“beautiful fish,absolutely delicious”

Helpful Report

Posted 3 years ago

“Excellent product and even better customer service! I was having some trouble with getting into my account and Michelle was super helpful in getting it all sorted! Thank you so much Michelle and I look forward to my next delivery!”

Helpful Report

Posted 3 years ago

“fresh and tasty”

Helpful Report

Posted 3 years ago

“Delicious and fresh!”

Helpful Report

Posted 3 years ago

“This order of fish is still in the freezer but I have ordered the same fish before and it has been delicious so am confident this will be the same.”

Helpful Report

Posted 3 years ago

“Excellent service. Highly recommended.”

Helpful Report

Posted 3 years ago

“Very easy to order and pay. The delivery was excellent, on time and very well packaged. Delighted.”

Helpful Report

Posted 3 years ago

“Timely, packing excellent, and the contents were first class”

Helpful Report

Posted 3 years ago

“Always great fish delivered on time”

Helpful Report

Posted 3 years ago

“Always excellent service and fish. A couple of items in our order weren’t available but a very nice bloke phoned and discussed alternatives with us. A nice touch rather than just missing these out. We were very content with his suggestions. The quality of the fish is exceptional and delivery is really good.”

Helpful Report

Posted 3 years ago

“I had challenges with two failed deliveries and this caused a major issue for an organised event. Not down to Wright Brothers but DPD but to say these guys were amazing at trying to sort things out and take care of the customer. Seafood does look amazing ! Thanks”

Helpful Report

Posted 3 years ago

“We haven't bought seafood online before but we were really impressed. It arrived on time and was perfectly packed. Will definitely be using Wright Bros. again. Thank you.”

Helpful Report

Posted 3 years ago

“Easy to place an order which was delivered as promised. Not 5* because I was offered 25% off 1st order only after my order had been placed. However that was quickly and efficiently sorted so I would be happy to shop here again.”

Helpful Report

Posted 3 years ago

“Perfect Thank you very much appreciate your help and kindness.Looking For ward to White 🦀 once you get it back in.”

Helpful Report

Posted 3 years ago

“As always, delighted with all the fish. Will continue to purchase from you”

Helpful Report

Posted 3 years ago

“Packaged very well and we’re delicious. Fab company”

Helpful Report

Posted 3 years ago

“A very disappointing meal at the Battersea Power Station restaurant today. The meal was expensive & the staff were indifferent. We weren’t shown the Specials board and no suggestions offered for side dishes to accompany the main courses. The hake & mashed potato was the most unappetising looking dish ever seen. The £90 dish had to be sent back as the beef was under cooked, resulting in some members of our party waiting for others to finish, no apology was given or even a discount offered. A very different experience to our previous 2 visits to your South Kensington restaurant. This was a birthday celebration meal, it put a damper on the occasion, thanks!!!”

Helpful Report

Posted 4 years ago

Dear Customer, Thank you for your feedback. We are sincerely sorry to hear about your disappointing experience at Battersea Power Station Restaurant. We can reassure you that this is not up to our usual standards. However, we will pass your comment on to our restaurant's team. A member of our staff will be in touch with you shortly. Kind regards, Wright Brothers Team

Posted 4 years ago

“Great fresh fish, well packaged, delivered fast -- prices attractive compared to other online fishmongers -- highly recommended.”

Helpful Report

Posted 4 years ago

“Not so good as the last box we had - Langoustines were awful , very tiny and threw most away. Disappointed I’m afraid to say!”

Helpful Report

Posted 4 years ago

Dear Alan, Thank you for your feedback. We’re truly disappointed to hear that Langoustines were not up to our usual standards. Rest assured that we really appreciate all comments as it helps us to identify where we can improve. We’ll be sure to pass this on to our supplier and dedicated team. We sincerely apologise for any inconvenience it may have caused. In the meantime, we will be in touch directly soon to discuss this further. Kind regards, Wright Brothers Team

Posted 4 years ago

“Good value, very high quality of products and very fresh”

Helpful Report

Posted 4 years ago

Wright Brothers is rated 4.8 based on 2,877 reviews