Wright Brothers Reviews

Name: Wright Brothers
Address: 56, Old Brompton Road, London, 56, Old Brompton Road, London, Royal Borough of Kensington and Chelsea
Rating: 4.77

4.8 Rating 2,877 Reviews

94 %

of reviewers recommend Wright Brothers

4.8

Based on 2,877 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Wright Brothers:

We have been supplying London’s best chefs for over 20 years. With the launch of ‘Wright Brothers At Home’ in 2020 we now proudly deliver the same quality seafood to thousands of homes up and down the country.

Visit Website

Phone:

020 3855 5300

Email:

athome@thewrightbrothers.co.uk

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Wright Brothers 1 star review on 9th September 2025

252

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First class! Easy to order from a wonderful array of seafood of all sorts. Safely packaged and perfectly chilled. So easy to pop straight into the freezer.”

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Posted 3 years ago

“Arrived on time, well packed and all products ordered looked in perfect condition”

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Posted 3 years ago

“I will be using Wright Bros for all my fish and seafood. Their produce is absolutely excellent both in quality and freshness. A gastronomic delight! The recipes offered are delicious. I have a wide knowledge of food and cooking abd can say with some authority that Wright Bros. are way ahead of any competition. I wish them well and look forward to my next order.”

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Posted 3 years ago

Hi Lesley, Thank you for this great review, we look forward to sending your next order! It's great to have your support, if you are happy with our products and service level then we are happy! Best wishes, The Wright Brothers

Posted 3 years ago

“Went to some friends and they served us 'your' Salmon en croute, it was absolutely delicious so went on your website and ordered some for our freezer to serve to our family for a 'special meal'. My wife can't wait to serve it up, just a slight problem though when I ordered it which was on a Monday there was 15% off all orders, yet nothing was deducted at the checkout page. I did send you an e-mail but never had any reply.”

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Posted 3 years ago

Hi Richard, Thanks for taking the time to review the Salmon En Croute. I'm sure you will enjoy it just as much the second time around! It looks like on the Monday you placed your order we were running 15% off our 'healthy fish' collection which didn't include our 'heat at home' range. I'm sorry you didn't get a reply to your email, please check you did not send it to 'noreply@thewrightbrothers.co.uk' as these don't come through to customer services. We can't seem to find an email from you? If you ever have any problems checking out please don't hesitate to contact us by phone - 020 3855 5300 or email - athome@thethewrightbrothers.co.uk Many thanks, Team Wright Brothers

Posted 3 years ago

“Have ordered several boxes of seafood from Wright Bros in the last year after discovering them on line. All boxes come well packed/insulated/chilled or frozen where appropriate and have very good quality shellfish/fish in them. Can highly recommend Wright Bros. Kept up to date with delivery times and all have arrived on time as specified. Thank you!”

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Posted 3 years ago

Hi Lynn, Thanks for your review and thank you for your ongoing support, it means the world to us! Best fishes, The Wright Brothers

Posted 3 years ago

“Great fish , with on time delivery . Wiil be back for more”

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Posted 3 years ago

“Wow ...instead of eating out we bought Wright bros Wild Turbot and followed their recipe shown on an audio clip. So easy to follow and wonderful results. The flavour and texture just superb. We intend to do the same with lobster, VAR salmon and sea bass in the future as it was also great fun as well as a brilliant meal.”

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Posted 3 years ago

Hi Stephen, Thanks for this great review! That's what it's all about - great food, simple-to-follow recipes and having some fun cooking them! Next time be sure to share a photo, we love seeing the results! Keep up the good work and thank you for your support! All the best, Team Wright Brothers

Posted 3 years ago

“Arrived on time food was amazing but only received one lot of oysters and had ordered two”

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Posted 3 years ago

Hi Nicola, Thanks for your review. We are very sorry that there was an item missing. I understand our customer service team has now been in touch to refund this item. Many thanks, Team Wright Brothers

Posted 3 years ago

“Great food & great service.”

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Posted 3 years ago

“We love the delivery service of WB. The packaging and the products are very good quality. Unfortunately oysters deliveries started having issues since DPD took over their delivery service. Otherwise top notch.”

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Posted 3 years ago

“Wright brothers are incredible. Providing high quality seafood experiences straight to your home. The instructions provided are so helpful, even their website is full of useful videos and tips. The range of delicious and fresh seafood is fantastic, this will be our 3rd/4th time ordering and it certainly won’t be the last. If that wasn’t enough the delivery system is easy, reliable and environmentally friendly. Highly recommend.”

Wright Brothers 5 star review on 22nd January 2022

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Posted 3 years ago

Hi Sarah, Thanks for this fantastic review! You clearly know how to do our seafood justice, it looks superb! Keep up the good work and thanks for your support, it really does mean the world! Best wishes, Team Wright Brothers

Posted 3 years ago

“Quite simply the best provider of fresh fish and shellfish and we have tried many online suppliers.”

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Posted 3 years ago

“Delicious once again thank you”

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Posted 3 years ago

“Really pleased and customer service is excellent”

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Posted 3 years ago

“A brilliant company that provides the highest quality fish and shellfish. We have looked for a long time for one that provides this quality, as so many give tail end pieces to their on-line customers rather than the prime parts of the fish. With Wrights I am confident of high end restaurant quality produce. We had some dover sole this weekend as one example .....totally delicious”

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Posted 3 years ago

“Extremely good customer service. Oysters delivered for New Year's Eve on time. Flavours were great!”

Wright Brothers 5 star review on 17th January 2022

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Posted 3 years ago

Hi Shane, That is a fine-looking plate(s) of Oysters, Well done sir! We are glad you enjoyed your delivery. Best wishes, Team Wright Brothers

Posted 3 years ago

“I order from Wright Brothers regularly and love both their product and customer service. Products arrived on time without breaking the cold chain. Tastes good as usual. Recommended”

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Posted 3 years ago

“I was watching for delivery like a hawk! DPD in our area is 100% for not finding my address, or calling if they can’t find, because they truly can’t be bothered to read the 1) sign on the doors, 2)notice the house they are attempting delivery to is empty…as in moved out. 3) thank heavens(!) they send a photo!! This time, as I said…hawk watch…I spotted them parked up across the road. With a swoop I dashed across the road, to wait for the driver. I had no idea where he was, until he came out of the dark thru a gate three gates from mine (I had left my light on) with his phone. Long story shorter…I asked, he asked and showed me my name. He went back and retrieved my beautiful big box! Boy was it heavy. Inside, spectacular goodies, wrapped so very very well…amazing. I was ready to cook dinner!”

Wright Brothers 5 star review on 15th January 2022

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Posted 3 years ago

Hi There, What a superb looking plate of canapes! It is always a joy to see what our customers are doing with the seafood we send out. When we see the care and attention you take, it reassures us that the care we take at our end is all worthwhile! Keep up the good work and thank you for your support! Best fishes, Team Wright Brothers

Posted 3 years ago

“Have had 2 deliveries of premilu seafood now, one for family birthdays late 2021 and more recently for new year. Both absolutely fantastic quality, presentation, delivery, communication and follow up. I cannot recommend the quality of seafood and service more highly”

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Posted 3 years ago

“So pleased to receive such high quality fish. Also the king prawns look amazing. Would highly recommend!”

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Posted 3 years ago

Wright Brothers is rated 4.8 based on 2,877 reviews