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Wright Brothers Reviews

4.7 Rating 1,722 Reviews
93 %
of reviewers recommend Wright Brothers
Company Reviews Product Reviews
8,031
 Metrics Info
4.7
Based on 1,722 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Wright Brothers Reviews

About Wright Brothers:

We have been growing and buying seafood for London’s best chefs for nearly 20 years (inc. Gordon Ramsay, Jason Atherton and Angela Hartnett). Now we aim to deliver the same restaurant quality and service to you At Home.

Visit Website

Phone:

020 3855 5300

Email:

athome@thewrightbrothers.co.uk

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Rebecca J
Verified Buyer
“Have now ordered multiple times and everything that I have tried has been of excellent quality. I wouldn’t hesitate to recommend.”
Helpful Report
Salvino C
Verified Buyer
“Hi My Daughter was disapointed as you left out the dressed crab other wise it was all good”
Helpful Report
Hi Salvino, Occasionally we do have to subsidise the odd product if it is unavailable on the day of dispatch, but we will always try to let you know in advance. If there is ever an item missing completely from your order just get in touch and we will rectify the situation. Our pickers and packers are pretty sharp, but mistakes can occasionally happen. Best wishes, The Wright Brothers
M G
Verified Buyer
“All good thank you- on time and better than expectations. Definitely order again.”
Helpful Report
Michael T
Verified Buyer
“Packed extremely well and arrived nice and fresh”
Helpful Report
Doreen T
Verified Buyer
“easy to-order tracking of delivery is easy. products are fresh, prepared and ready to cook”
Helpful Report
Rebecca H
Verified Buyer
“Will be buying from again!”
Wright Brothers 5 star review on 27th June 2022 Wright Brothers 5 star review on 27th June 2022 Wright Brothers 5 star review on 27th June 2022
Helpful Report
Carley N
Verified Buyer
“Excellent products, fantastic and personal customer service. They care about getting it right for their customers. Now my go to gift for special occasions.”
Helpful Report
John B
Verified Buyer
“My order was misdelivered by your courier on Friday evening. I appreciate the redress that was provided the following Monday. However, my experience illustrated that, if a delivery set for after 5.30pm on a Friday does not take place, there is nothing one can do about it as neither you nor the courier can be contacted.”
Helpful Report
Jeremy B
Verified Buyer
“Good variety of fresh fish, well packed and delivery on time. Thank you”
Helpful Report
Annie D
Verified Buyer
“Fabulous fresh fish as always. Thank you for my present of soy sauce. It came in very handy. Annie”
Helpful Report
James H
Verified Buyer
“Reliably good quality and delivered on time”
Helpful Report
Barbara L
Verified Buyer
“Good selection of products I bought oysters and monkfish tails for a birthday meal. Good communication arrived on time well packaged.Exellaant products. Will shop again”
Helpful Report
Anonymous
Verified Buyer
“I am so glad I discovered Wright Bros. Completely reliable. Keep you informed of delivery. Excellent website. The fish and shellfish are packed so well. Portion sizes are just right. And it all tastes delicious.”
Helpful Report
Jacqueline C
Verified Buyer
“Wrights have perfected and fine tuned their home delivery service throughout the pandemic. It’s lovely to see the changes and growth. I love the flexibility of a well stocked freezer. Would never have said that pre-Corona. I was a snob - everything had to be fresh. Well it’s still fresh! Beautifully vacuum packed and delivered to my door. Spontaneous guests are welcome because you can defrost something direct from the freezer in a basin of cold water in less than an hour or sometimes two, and then you can cook it in the time it takes to sing an Ave Maria.”
Helpful Report
Hi Jacqueline, Thanks for the great review! We are pleased that you are enjoying the seafood and are along for the journey as we continually aim to improve every aspect of the user experience. Your feedback is very gratefully received. Best wishes, Team Wright Brothers
Kerry B
Verified Buyer
“Excellent quality fresh fish, have used a few times now, and highly recommend. Great customer service too.”
Helpful Report
Robert D
Verified Buyer
“We ordered 3 dozen jersey Oysters. Sadly these were unavailable, we received river Dart oysters instead. They were delicious.”
Helpful Report
Robert A
Verified Buyer
“A superb service with absolutely fresh produce. Strongly recommended!”
Helpful Report
Anonymous
Verified Buyer
“Had a potential concern regarding delivery and contacted Wrights. Was quickly phoned back and the delivery was checked and the time confirmed for me. I experienced a very good quality of customer support, thank you.”
Helpful Report
Gareth R
Verified Buyer
“Very helpful customer service - sorted everything out even over the long weekend.”
Helpful Report
Patricia T
Verified Buyer
“All delicious and an excellent and prompt service.”
Helpful Report
Wright Brothers is rated 4.7 based on 1,722 reviews
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