Wright Brothers Reviews

Name: Wright Brothers
Address: 56, Old Brompton Road, London, 56, Old Brompton Road, London, Royal Borough of Kensington and Chelsea
Rating: 4.77

4.8 Rating 2,877 Reviews

94 %

of reviewers recommend Wright Brothers

4.8

Based on 2,877 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Wright Brothers:

We have been supplying London’s best chefs for over 20 years. With the launch of ‘Wright Brothers At Home’ in 2020 we now proudly deliver the same quality seafood to thousands of homes up and down the country.

Visit Website

Phone:

020 3855 5300

Email:

athome@thewrightbrothers.co.uk

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Wright Brothers 1 star review on 9th September 2025

252

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It states 800g salmon to serve 8 people. It arrived in a packet showing just over 1 kg including skin. The actual total weight was just over 800 g (stated 1.022kg) and only 650g of actual salmon ! V poor .”

Helpful Report

Posted 7 months ago

Thank you for your feedback, and we’re very sorry to hear about your experience. We completely understand your frustration with the discrepancy in weight and the amount of actual salmon. We take this matter seriously and will be reviewing our processes to ensure more accurate information is provided going forward. We appreciate you bringing this to our attention, and we hope you’ll consider giving us another chance in the future. Kind regards The Wright Brothers

Posted 6 months ago

“The fish is the freshest. It comes brilliantly prepared ready to eat or freeze and always arrives on the day ordered.”

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Posted 7 months ago

“Everything went well. From order to delivery, no problems.”

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Posted 7 months ago

“Package arrived as arranged, excellent packaging and the salmon was of superb quality.”

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Posted 7 months ago

“Very easy ordering service with great delivery. Always updated regarding delivery time and products are very well packaged. Great produce.”

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Posted 7 months ago

“Just what I needed for my Spicy and Sour Prawn Soup, delicous.”

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Posted 7 months ago

“Excellent customer service when I could not apply my voucher code. Food was very fresh presented well and packed expertly. Very enjoyable Birthday celebration.”

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Posted 7 months ago

“Great flavour and quality would recommenf”

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Posted 7 months ago

“Delicious salmon made better by being long sliced. The fish wasn't overly oily and salty, unlike supermarket products and arrived well packaged and promptly.”

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Posted 7 months ago

“Could do with been a bit bigger.”

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Posted 7 months ago

“best ever pate , as usual wrights produce. quality”

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Posted 7 months ago

“Oh my goodness this Turbot was absolutely amazing. We three had a superb meal, followed the cooking instructions. ❤️❤️”

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Posted 7 months ago

“Great quality, good delivery ,”

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Posted 7 months ago

“Terrible. Far far too salty. And then the customer service to rectify was arrogant and awful.”

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Posted 7 months ago

Hi Iain, Thanks for your review. I'm sorry that you were not happy with the response to your complaint. We do ask that any issues are reported to us within 48 hours of receiving your order either by email or phone. In this case we can see that you placed x3 separate orders containing x3 separate sides of hot smoked salmon, but we were only informed of your dissatisfaction after all three had been received and consumed 19 days after your first order. We will always try to address any complaints in a fair and reasonable way and ask that we are informed of any issues in a timely fashion, particularly if you have further orders due to be delivered so that issues can be addressed, where possible, prior to orders being dispatched. This is a popular product that enjoys great feedback, however we welcome your feedback regarding the seasoning. We are pleased to see that you have placed a further order with your voucher and are confident that you will be happy with this when it arrives. If you have any questions please call our customer service team on 020 3855 5300. Best wishes, The Wright Brothers

Posted 7 months ago

“Everything was perfect - fresh and wonderful taste - it couldn’t have been better. 5 stars all over.”

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Posted 7 months ago

“Perfect selection and great value”

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Posted 7 months ago

“excellent fish, well packed and arrived as promised thanks.”

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Posted 7 months ago

“We were thrilled with our Catch of the Day fish box. The generous portions of fish were beautifully filleted and ready to cook or freeze. The selection was perfect- monkfish tails, plaice, cod, haddock and sea bream! 20 portions in total of top quality super fresh fish! We will definately be ordering another box soon.”

Wright Brothers 5 star review on 31st January 2025

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Posted 7 months ago

“Wright brothers are awesome. Really great produce, great service and so accommodating. We started with oysters and got absolutely hooked and now we love them. ♥️♥️”

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Posted 7 months ago

“Fresh oysters, brilliant quality”

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Posted 7 months ago

Wright Brothers is rated 4.8 based on 2,877 reviews