Wright Brothers Reviews

Name: Wright Brothers
Address: 56, Old Brompton Road, London, 56, Old Brompton Road, London, Royal Borough of Kensington and Chelsea
Rating: 4.76

4.8 Rating 2,945 Reviews

94 %

of reviewers recommend Wright Brothers

4.8

Based on 2,945 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Wright Brothers:

We have been supplying London’s best chefs for over 20 years. With the launch of ‘Wright Brothers At Home’ in 2020 we now proudly deliver the same quality seafood to thousands of homes up and down the country.

Visit Website

Phone:

020 3855 5300

Email:

athome@thewrightbrothers.co.uk

Write Your review

Tell us how Wright Brothers made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Wright Brothers 5 star review on 17th February 2026

253

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to place an order which was delivered as promised. Not 5* because I was offered 25% off 1st order only after my order had been placed. However that was quickly and efficiently sorted so I would be happy to shop here again.”

Helpful Report

Posted 4 years ago

“Perfect Thank you very much appreciate your help and kindness.Looking For ward to White 🦀 once you get it back in.”

Helpful Report

Posted 4 years ago

“As always, delighted with all the fish. Will continue to purchase from you”

Helpful Report

Posted 4 years ago

“Packaged very well and we’re delicious. Fab company”

Helpful Report

Posted 4 years ago

“A very disappointing meal at the Battersea Power Station restaurant today. The meal was expensive & the staff were indifferent. We weren’t shown the Specials board and no suggestions offered for side dishes to accompany the main courses. The hake & mashed potato was the most unappetising looking dish ever seen. The £90 dish had to be sent back as the beef was under cooked, resulting in some members of our party waiting for others to finish, no apology was given or even a discount offered. A very different experience to our previous 2 visits to your South Kensington restaurant. This was a birthday celebration meal, it put a damper on the occasion, thanks!!!”

Helpful Report

Posted 4 years ago

Dear Customer, Thank you for your feedback. We are sincerely sorry to hear about your disappointing experience at Battersea Power Station Restaurant. We can reassure you that this is not up to our usual standards. However, we will pass your comment on to our restaurant's team. A member of our staff will be in touch with you shortly. Kind regards, Wright Brothers Team

Posted 4 years ago

“Great fresh fish, well packaged, delivered fast -- prices attractive compared to other online fishmongers -- highly recommended.”

Helpful Report

Posted 4 years ago

“Not so good as the last box we had - Langoustines were awful , very tiny and threw most away. Disappointed I’m afraid to say!”

Helpful Report

Posted 4 years ago

Dear Alan, Thank you for your feedback. We’re truly disappointed to hear that Langoustines were not up to our usual standards. Rest assured that we really appreciate all comments as it helps us to identify where we can improve. We’ll be sure to pass this on to our supplier and dedicated team. We sincerely apologise for any inconvenience it may have caused. In the meantime, we will be in touch directly soon to discuss this further. Kind regards, Wright Brothers Team

Posted 4 years ago

“Good value, very high quality of products and very fresh”

Helpful Report

Posted 4 years ago

“Great products, great service. Thank you”

Helpful Report

Posted 4 years ago

“This is my third order I have placed with Wright Bros Ltd. Delivery arrived fine and placed in safe place as instructed to dpd. Overall, happy with the selection and quality of the fish. I will look forward to eating these in due course. I will order again from Wright Bros Ltd”

Helpful Report

Posted 4 years ago

“Efficient service, everything delivered on time, will definitely use again.”

Helpful Report

Posted 4 years ago

“First time I was ordered oysters. It coming very fresh teasty and really good packing. I will definitely order again. The best oysters which I eat.”

Wright Brothers 5 star review on 8th September 2021

Helpful Report

Posted 4 years ago

“Generally the deliveries I've had have been really good, unfortunately the fresh fish I ordered this time arrived frozen, whilst this wasn't a major problem it was disappointing. Saying that though the quality of the fish etc is first class.”

Helpful Report

Posted 4 years ago

“Excellent products with timely delivery”

Helpful Report

Posted 4 years ago

“Have ordered from Wright brothers several times and always been pleased with the quality of products. Customer service is excellent.”

Helpful Report

Posted 4 years ago

“Delicious seafood delivered promptly and courteously.”

Helpful Report

Posted 4 years ago

“""”

Helpful Report

Posted 4 years ago

“Delivered on time, well packaged and fresh. Will order again.”

Helpful Report

Posted 4 years ago

“All products were fresh and conveniently delivered. We enjoyed everything we ordered, thank you!”

Helpful Report

Posted 4 years ago

“Your usual high standard but I much prefer phone ordering than doing it on line. Your phone staff are always friendly and helpful.”

Helpful Report

Posted 4 years ago

Wright Brothers is rated 4.8 based on 2,945 reviews