Wright Brothers Reviews

Name: Wright Brothers
Address: 56, Old Brompton Road, London, 56, Old Brompton Road, London, Royal Borough of Kensington and Chelsea
Rating: 4.76

4.8 Rating 2,945 Reviews

94 %

of reviewers recommend Wright Brothers

4.8

Based on 2,945 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Wright Brothers:

We have been supplying London’s best chefs for over 20 years. With the launch of ‘Wright Brothers At Home’ in 2020 we now proudly deliver the same quality seafood to thousands of homes up and down the country.

Visit Website

Phone:

020 3855 5300

Email:

athome@thewrightbrothers.co.uk

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Wright Brothers 5 star review on 17th February 2026

253

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent quality”

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Posted 4 years ago

“Excellent service and helpful team. Most importantly, delicious and fresh seafood delivered to door at affordable price!”

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Posted 4 years ago

“Disappointed no crab available.”

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Posted 4 years ago

Dear David, Thank you for your feedback. We are sincerely sorry you did not receive the Crab in your seafood box. Due to the weather and conditions our team could not source fresh crab. We can assure you a full refunded for the crab has been issued. Although we are glad to hear that you enjoyed the rest of your order, we apologise that it was not up to your expectations. We can assure that this not a common occurrence and have been working to make improvements. Kind regards, Wright Brothers Team.

Posted 4 years ago

“Fantastic products! Very pleased with the quality great present for my fiance.”

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Posted 4 years ago

“Half of the oysters were open/dead.”

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Posted 4 years ago

Dear David, Thank you for your feedback. We are sincerely sorry to hear that the oysters received were not up to our usual standards. As this product is supplied already packed, we are prohibited to open them, due to Health and Safety regulations. However, we passed your comment on to our dedicated team who will look immediately into this with our supplier to ensure that this doesn't happen again. In the meantime, we will be in touch with you directly to discuss this further. Kind regards, Wright Brothers Team

Posted 4 years ago

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Posted 4 years ago

“Excellent fresh and beautifully presented”

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Posted 4 years ago

“Excellent in every way very pleased the fish is fresh, clean and tasty. Keep it up *****”

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Posted 4 years ago

“Wright Brothers deliver the same high quality fish as you find in their restaurants. We have two teenagers who normally dislike fish but due to the quality, enjoy eating Wright Brothers fish.”

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Posted 4 years ago

“Fresh fish perfectly prepared and packaged”

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Posted 4 years ago

“Very impressed! Delivery spot on, packaging all environmentally friendly and the products very high quality.”

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Posted 4 years ago

“Excellent products”

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Posted 4 years ago

“Honestly, about 3/4 of the oysters barely had anything in them. All of them would not be served in your restaurants because they looked so puny..”

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Posted 4 years ago

“""”

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Posted 4 years ago

“I will order again fabulously tasty fish,”

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Posted 4 years ago

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Posted 4 years ago

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Posted 4 years ago

“Customer service is very good.”

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Posted 4 years ago

“Delivered when said, packaged well”

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Posted 4 years ago

“made my first order with Wright Bros but sadly it never arrived. full refund efficiently made by Wright Bros but disappointed that the courier company was so hopeless and that I never got to taste the great looking seafood on the website. might pluck up courage to make another order one day.”

Helpful Report

Posted 4 years ago

Dear Rhys, Thank you for your feedback. We are truly sorry to hear that you did not have the best experience with your delivery. We aim to provide the best service to all our customers and sincerely apologise that this did not occur on this occasion. We really appreciate all comments as it helps us to identify where we can improve. We’ve passed this on to our delivery partner. We understand that a member of our team provided you with a prompt assistance. However, this isn’t normal practice and usual occurrence and, hopefully, you will give us another chance. Kind regards, Wright Brothers Team

Posted 4 years ago

Wright Brothers is rated 4.8 based on 2,945 reviews