The Zipyard Bournemouth Reviews

Name: The Zipyard Bournemouth
Address: 342 Wimborne Road, Bournemouth
Rating: 4.58

4.6 Rating 612 Reviews

90 %

of reviewers recommend The Zipyard Bournemouth

Company Reviews

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Metrics

4.6

Based on 612 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Telephone, Live Chat

Visit Website

Phone:

01202 528400

Email:

info@bournemouth.thezipyard.co.uk

Location:

342 Wimborne Road
Bournemouth
BH9 2HH

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The Zipyard Bournemouth 5 star review on 7th October 2017

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Pricing jacket alteration£15, same job following week £25. No logic in pricing, just like their opening times, when they feel like it. Time will tell Nori, your customers and business will not survive when you treat them like that.”

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Posted 3 months ago

“We enjoyed the best possible service from Bournemouth Zipyard. Promises were made and kept to by the two excellent bosses and the final products could not be beaten. A Great Experience.”

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Posted 7 months ago

“Great service. Pay once for quality. They resized my long puffer coat and it looks perfect. Says it all”

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Posted 1 year ago

“My Grandma went there to have some trousers let out at the waist. On their website it says “expert clothing alterations” and I would have to disagree as they instead cut off 4 inches from the legs. They then didn’t refund her for the service which she had to pay in advance and although they bought her some more trousers from M&S I do not think this is sufficient for their mistakes in some trousers she wanted to take on holiday in 2 days. I also feel it was extremely rude that when picking up the pairs of trousers they said the “M&S ones are stretchy so better for older lady”. I am very unhappy with this and feel it is disgraceful service.”

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Posted 2 years ago

“Absolutely amazing service, I always take alterations there but gave them a project to cover foam for bench seat and to make 2 matching cushion covers , what a superb result! Thanks so much am over the moon”

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Posted 4 years ago

“Altered my waistcoat. Excellent job, reasonable price, completed quite quickly, courteous, friendly staff. Would thoroughly recommend .”

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Posted 5 years ago

“Very professional staff , repaired my motorcycle jacket in a manner that I thought it was new. Amazing.”

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Posted 6 years ago

“Had a pocket zip replaced on an almost new pair of trousers Good quality materials and workmanship. Very efficient and couteous service. Ready to collect text a bonus as well”

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Posted 6 years ago

“have taken several items for alteration or repair, always excellent work would recommend to everyone.”

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Posted 6 years ago

“Fantastic service provided x quick and very professional x will definitely recommend”

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Posted 6 years ago

“Yes I was happy with the repair which was made to my garment. It was also ready for collection in the time I had asked.”

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Posted 6 years ago

“Don’t have to wait long & always do a good job”

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Posted 6 years ago

“Very shoddy work. Took my daughter's dress in to have shortened that she is going to wear to her friend's wedding as I did not have time to take it up myself. It cost me £35 and the work is very shoddy. The hem is not all the same width on the outer layer and the inner layer is all over the place. And it took them 10 days to do that! No wonder they ask for payment before the work is completed as I would not have paid the full amount otherwise. And to top it all off they did not even get my name correct even though I spelt it twice for them . Would not use them again.”

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Posted 6 years ago

“My daughter had to get her prom dress altered and the service we received at The Zip Yard was quite simply 10/10. The Professional, friendly staff did a perfect job and offered thoughts and ideas where needed. They kept perfectly to their time scale and did a superb job of my daughters prom dress. I would definitely use their services again and I would most definitely recommend them to my friends.”

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Posted 6 years ago

“To expensive and a rude front of house lady.”

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Posted 6 years ago

“DO NOT USE THIS PLACE. The owner told me my only suit would be back by 12pm as I had a job interview in London and was catching a coach at 1pm. Went to collect and not there. Staff told me the dry cleaning is never back by 12. Ended up paying £19 to buy a new coach ticket. Went to see owner and not interested. Told me it wasn’t his fault I missed my coach! No compensation offered and he didn’t care. I will never use again and suggest you don’t either. The actual dry cleaning wasn’t great either. Furious.”

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Posted 6 years ago

“I am always please with the work your girls have done for me over the last year. Please say thank you too them for me.”

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Posted 6 years ago

“Very efficient good service great job done on my alterations really pleased thank you.”

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Posted 6 years ago

“11/6/19 I have used Zipyard in the past and for my daughter Megan wedding dress alteration in Dec 2018. We have our 40th wedding anniversary coming up this Saturday and i brought a lovely new dress but it did need a slight alteration each side under the arms about half a inch taken in only. I arrived at zipyard today at 9.20am. As i walked in i reconsidered the lovely Italian lady who was the main lady who did Megan's wedding dress... i waved good morning to her. A lady with short blonde hair came forward... no good morning, even though i said "good morning" to her, her face said it all really. I said can you do a slight alteration to my dress for my party this Saturday. She just straight in with "NO".. we were closed yesterday and we can't. I said i can pick up Friday. "No" was the reply... so very abruptly said. Didn't even look to see the dress. I said well you did my daughter's wedding dress alternation and that's why i have come to you hoping you can do something for me... again "No". I left the shop, got in my car and cried i was so upset with the hostile service. Don't offer a quick same day service when you can't deliver a 4 day service even. Were we work we sell wedding dresses and i have recommended zipyard to lots of people.. I will not be visiting this shop again... It's a pity the lovely Italian lady isn't manager. If they could not do it fine but at least say it in a nice an friendly manner... i would of understood and you would of kept my custom. I went to Boscombe sew quick.. the lady was lovely, and said she could do it by Thursday, and also said she would adjust the sides a little for me as well.”

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Posted 6 years ago

“within time and fine”

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Posted 6 years ago

The Zipyard Bournemouth is rated 4.6 based on 612 reviews