THE FIFTH COLLECTION Reviews - Read 527 Genuine Customer Reviews

About THE FIFTH COLLECTION:

Expertly authenticated, lovingly curated vintage and preloved luxury fashion.

We ship worldwide for free. Return for any reason with free return shipping also!

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Phone:

Whatsapp (+65) 9627 1507

Email:

wecare@thefifthcollection.com

Location:

1, Syed Alwi Road, 06-03 Song Lin Building

THE FIFTH COLLECTION 5 star review on 15th October 2020

Carissa

THE FIFTH COLLECTION 5 star review on 27th June 2020

Kimberly

Anonymous

Anonymous // 01/01/2019

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“Good photos and descriptions of the items plus your return policy makes me dare to shop . Thank you , a great site for shopping of luxury goods”

Posted 2 days ago

“They have the trust of buyers and sellers. But sometimes the descriptions don’t pick out the selling points of the item. Wish more attention would be paid to this.”

Posted 2 days ago

“Great shopping site to support circular fashion.”

Posted 1 week ago

HI there! thank you for taking the time to leave us a review. So happy to receive this! (: And, yes, here's to more years to come of helping our collectors save $$ while still looking the part! As for the New Arrivals page, it is updated daily and after that the pieces will go on the respective categories. It keeps everything neat and "current"! (:

Posted 1 week ago

“room for improvement”

Posted 2 weeks ago

Hi Kelvin, 😞 do let us know in what ways we can improve.

Posted 2 weeks ago

“Good platform to purchase preloved.”

Posted 2 weeks ago

Hi there! Thank you for taking the time to leave us a review. So happy to know that you are enjoying your experience shopping secondhand with THE FITH COLLECTION. To answer your feedback on having clothes photographed on models, this is not something that we are able to do as we only have one of each pieces consigned to us, and do not have a standard sizes. Nonetheless, thank you for the feedback. We are indeed looking at how best we can provide a visual representation of the look and fit of the pieces. Till then, do check out the measurements provided in the DETAILS tab of the product page itself. And should you have any questions still, do not hesitate to reach out to us via the chat function on the site. We're more than happy to provide you with all the information and extra pictures!

Posted 2 weeks ago

“I have been buying from the Fifth Collection for many years now and have always received excellent service and excellent items. I have nothing other than extremely positive feedback to give.”

Posted 3 weeks ago

Dear Clare, thank you for taking the time to leave us such a glowing review and feedback. We're so happy to read this! It has been challenging times recently but reading comments and feedbacks such as yours certainly make our day! Thank you for the continued support!

Posted 3 weeks ago

“Excellent service Very good in pricing”

Posted 4 weeks ago

Dear Maria, thank you for the kind words and the support! We are definitely looking into how best to visually represent the pieces so as to give collectors a more accurate idea of size! Watch this space. (:

Posted 3 weeks ago

“Arrived as promised and very quick as well.”

Posted 1 month ago

Dear Daniela, thank you for your continued support! Looking forward to your next visit. (:

Posted 4 weeks ago

“Easy to work with and fair”

Posted 1 month ago

Dear Crystal, thank you for this kind review! Indeed we do our very best to remain fair to both buyers and sellers on our platform!

Posted 1 month ago

“Got a bottega. Decent condition. Just that it just came in a paper bags would be better if they packed in a bag to protect.”

Posted 1 month ago

Dear Pamela, thank you for taking the time to leave us a review. We try our best to protect the bag during delivery, which is why it is wrapped in tissue paper, and then in our paper bag before being handed over to the courier. Should the bag come with dustbag or box, that would have been packed along as well. Having said that, thank you for the feedback -- i'll definitely let my colleagues at fulfilment know!

Posted 1 month ago

“Top of the line service, items are always delivered on the dot.”

Posted 1 month ago

Dear Nate, thank you for taking the time to leave us a review, and providing us your feedback! We really appreciate this!

Posted 1 month ago

“Excellent service 😍😍😍😍 Will recommend for friends”

Posted 1 month ago

Hi Dreami, thank you for the kind words! So happy to know that you're satisfied with our service and would like to recommend us to your friends! Looking forward to your next shopping visit on the site.

Posted 1 month ago

“The service is great and they work really fast.”

Posted 1 month ago

Dear Alex, thank you for the kind words! Really appreciate the time taken to leave us such a comprehensive feedback! We are working very hard to increase the selection!

Posted 1 month ago

“Couldn’t be happier with my purchase!”

Posted 1 month ago

Thank you, Dayna! (: So happy to know that you love the purchase. Looking forward to having you shop with us again.

Posted 1 month ago

“Usually the overall experience is very good. This time, I experienced poor service, lack of appreciation for customer loyalty and a product that absolutely did not match the description.”

Posted 1 month ago

“Attentive and well priced :)”

Posted 1 month ago

Dear Catherine, thank you for this vote of confidence. It means alot to the team!

Posted 1 month ago

“Good service and excellent price.”

Posted 1 month ago

Dear Sin Kuen, thank you for the review! So glad to know that you're happy with what we have to offer!

Posted 1 month ago

“Absolutely love the customer service and the ease of selling at TFC!”

Posted 1 month ago

Dear Madina, thank you for leaving us a review. This means so much to us. And, yes, we do want to extend the consignment service to our international collectors - working on it. Hopefully we can get that rolling sometime in the future.

Posted 1 month ago

“Everything was great! Bags are bit smelly but great quality. 2 pairs of shoes are fantastic, one hard to wear but I will pass it to friends.”

Posted 1 month ago

Dear Audrey, thank you for this review, and providing your feedback! We do try our best to do some cleaning, and air out the pieces before taking them in for consignment, and sending them out on delivery. So sorry to hear that they weren't up to our usual standards! Indeed, we will look into this and better ourselves!

Posted 1 month ago

“great service, excellent quality, fast shipping I kinda don't want more people to know about this place..”

Posted 1 month ago

Hi there, thanks for taking the time to leave us a review, and provide us with your feedback. And, it seems that that is the conundrum many of our collectors face -- whether to share about us or not... but, do share! Because that will mean that we will have more things consigned to us for you to buy! (:

Posted 1 month ago

THE FIFTH COLLECTION is rated 4.83 based on 527 reviews