THE FIFTH COLLECTION Reviews

Name: THE FIFTH COLLECTION
Address: 1, Syed Alwi Road, 06-03 Song Lin Building, Singapore, Singapore
Rating: 4.76

4.8 Rating 818 Reviews

95 %

of reviewers recommend THE FIFTH COLLECTION

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Phone:

Whatsapp (+65) 6221 8526

Email:

wecare@thefifthcollection.com

Location:

1, Syed Alwi Road,
06-03 Song Lin Building,
Singapore
Singapore
207628

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THE FIFTH COLLECTION 5 star review on 27th October 2022

Naomi

THE FIFTH COLLECTION 5 star review on 15th October 2020

Carissa

THE FIFTH COLLECTION 5 star review on 27th June 2020

Kimberly

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“efficient, convenient. customer friendly”

Helpful Report

Posted 6 years ago

Thank you for your excellent review, Danna, it means a lot to us! 🤗Welcome as well to THE FIFTH COLLECTION, we're always excited to get feedback from our newest customers and hear all about their experience. We look forward to serving you again in future...

Posted 6 years ago

“They are very professional in their dealings. When my delivery was delayed because of heavy rain, the delivery man bothered to inform me in advance and apologised profusely. Keep it up!”

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Posted 6 years ago

Hi Carmen, thank you for your review and for highlighting some of the ways in which we try to personalise our service and make sure that buying and selling with us is fun, fast and easy! We'd also love to learn more about your thoughts on navigation, we will reach out to you separately on that.

Posted 6 years ago

“Excellent service. Definitely my prefer site for luxury used items.”

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Posted 6 years ago

Dear Catherine, thank you so much for your compliment and we're very glad to hear that we are your preferred site! We have always aimed and will always aim to provide best service, real authentication and full guarantees to make THE FIFTH COLLECTION the best in class for you.

Posted 6 years ago

“Great service and reliable I have been consigning with Fifth collection since it started”

Helpful Report

Posted 6 years ago

Dear Esther, thank you for your kind words and all of these years of trust - we wouldn't be where we are today if it wasn't for such amazing customers as you! We look forward to serving you even better in the years ahead.

Posted 6 years ago

“Such a very breeze buying and selling with them. Very professional service, and well curated items. Always something new to look at!”

Helpful Report

Posted 6 years ago

Thank you so much for your feedback, it means a lot to us that you've had such a positive experience both buying and selling from us. You are what our tagline Intelligent Luxury is all about!

Posted 6 years ago

“Fantastic fast and easy”

Helpful Report

Posted 6 years ago

Thank you, Cindy! This is exactly what we want to hear from our customers: we aim to make it safe, fast and easy so our customers can focus on having fun and enjoying the best quality and style.

Posted 6 years ago

“Everything is luxury.”

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Posted 6 years ago

Thank you for your excellent review, Mi H! We've always said that we are reinjecting the luxury into luxury secondhand, it's great to know that this is how you've experienced our service and product as well!

Posted 6 years ago

“Fantastic finish from beginning to start. Half of my stuff is sold. Here’s hoping that the rest will all be sold off soon. Thank you so much.”

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Posted 6 years ago

So happy to hear that! Thank you for trusting us with your pieces. We couldn't have been able to do a good job without your support and trust! (:

Posted 6 years ago

“Great value and excellent customer service, I will definitely be shopping here again.”

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Posted 6 years ago

Thank you, Diedre! (: We always strive to provide our collectors, much like yourself, the best service and the most curated collection of luxury pieces. Looking forward to offering you even more in future!

Posted 6 years ago

“Hassle free process with excellent service!”

Helpful Report

Posted 6 years ago

Thank you so much for the vote of confidence and the continuous support! We always strive to provide our collectors, much like yourself, the best service and the most curated collection of luxury pieces.

Posted 6 years ago

“Seamless process from pick of consignment items to payment for items sold! Best of all, friendly and helpful staff! AWESOME TEAM!”

Helpful Report

Posted 6 years ago

Hi Sook Cheng! Thank you for the kind and positive feedback. We love hearing that the process has been enjoyable and that our service is well-received! Looking forward to serve you soon!

Posted 6 years ago

“Seamless process from pick up of consignment item to payment for items sold. Hassle-free solution.”

Helpful Report

Posted 6 years ago

Thank you Samantha! We're so glad to hear that we have provided a seamless service thus far. We always strive to provide our collectors, much like yourself, the best service and the most curated collection of luxury pieces.

Posted 6 years ago

“Helpful team, pleasant to deal with :)”

Helpful Report

Posted 6 years ago

Thank you so much! (: We always strive to provide our collectors, much like yourself, the best service and the most curated collection of luxury pieces.

Posted 6 years ago

“Amazing treasures to be found here. Great customer service as well.”

Helpful Report

Posted 6 years ago

Thank you so much for the vote of confidence and the continuous support, Julia! We always strive to provide our collectors, much like yourself, the best service and the most curated collection of luxury pieces. Looking forward to offering you even more in future!

Posted 6 years ago

“Effective!”

Helpful Report

Posted 6 years ago

Thank you! Looking forward to offering you even more in future!

Posted 6 years ago

“Friendly service and quick delivery”

Helpful Report

Posted 6 years ago

Thank you for the kind words! We always strive to provide our collectors, much like yourself, the best service and the most curated collection of luxury pieces.

Posted 6 years ago

“Seamless customer service with unique curated pieces”

Helpful Report

Posted 6 years ago

Thank you Clara! We always strive to provide our collectors, much like yourself, the best service and the most curated collection of luxury pieces.

Posted 6 years ago

“Excellent service and enjoyed the shopping experience as I get to chat with your staff online with instant reply”

Helpful Report

Posted 6 years ago

Thank you for your positive words and support, Evelyn. And yes! Someone is always there to answer questions - that's because we hate "chatbots". Plus, every luxury store has a dedicated team of SA, no? That's exactly what you get as well when shopping at TFC. #IntelligentLuxury

Posted 6 years ago

“Have bought a few items and they are very reliable and have been easy to contact”

Helpful Report

Posted 6 years ago

Dear Alicia, Thank you so much for the vote of confidence and the continuous support! We always strive to provide our collectors, much like yourself, the best service and the most curated collection of luxury pieces.

Posted 6 years ago

“Thank you The Fifth Collection for being so clearly passionate about your client’s journey! I truly appreciate your quest for creating a flawless customer-friendly experience. I love your spirit, website’s sleek design, exquisite layout of preloved luxury goods, but most of all your authentic relationship with your customers, grounded in Trust. And between us? I love checking your site for a morning boost, taking a quick peek at your fab new arrivals, dreaming about my next purchase. Thank you to all the team behind the Fifth Collection, keep sparkling.”

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Posted 6 years ago

[blush] Wow, thank you Isabelle, what a heart-warming review! Reading this makes us even more excited for all the great plans we have to make your customer experience even better in future. Thank you for your enthusiastic endorsement.

Posted 6 years ago

Dear Isabelle, thank you for the kind words, and for your support and trust! We're so happy to hear that we #SparkJoy in your life. It is also great to hear that enjoy our selection and the service we've provided. Looking forward to offering you even more in future! P.S there will some exciting pieces coming up in the new arrivals soon, but we bet you're already on it! (:

Posted 6 years ago

THE FIFTH COLLECTION is rated 4.8 based on 818 reviews