THE FIFTH COLLECTION Reviews

Name: THE FIFTH COLLECTION
Address: 1, Syed Alwi Road, 06-03 Song Lin Building, Singapore, Singapore
Rating: 4.76

4.8 Rating 818 Reviews

95 %

of reviewers recommend THE FIFTH COLLECTION

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Phone:

Whatsapp (+65) 6221 8526

Email:

wecare@thefifthcollection.com

Location:

1, Syed Alwi Road,
06-03 Song Lin Building,
Singapore
Singapore
207628

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THE FIFTH COLLECTION 5 star review on 27th October 2022

Naomi

THE FIFTH COLLECTION 5 star review on 15th October 2020

Carissa

THE FIFTH COLLECTION 5 star review on 27th June 2020

Kimberly

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent product as described and well priced”

Helpful Report

Posted 4 years ago

Dear Juliet, thank you for taking the time to write us a review. We really appreciate this! So happy to know that you enjoy your purchase and are happy with the services we've offered. Looking forward to offer you more in the future!

Posted 4 years ago

“Fantastic service, range of products and delivery is super efficient. Thanks!”

Helpful Report

Posted 4 years ago

Dear Erin, thank you for your positive words. We're all about quality curation and we're glad that you enjoy our selection and prices. We always strive to provide our collectors, much like yourself, the best service and the most curated collection of luxury pieces. Looking forward to offering you even more in future! (:

Posted 4 years ago

“I live in the US and I am literally addicted to this site. They always have a great selection of designers items that they are constantly updating. Amazing customer service, all items I have purchased are even better in person, and shipping is fast. Jennifer”

Helpful Report

Posted 4 years ago

Dear Jennifer, Thank you so much for taking the time to leave us a review and for providing us feedback! We really appreciate the time taken for this, as well as your continued support. We do try our very best to provide our collectors, much like yourself, a good range of products and in a wide variety of prices as well. So happy to know that you're more than satisfied with the services we've provided thus far as well! As for the re-pricing, we hear you, and we are working on it! So, stay tuned! 😉 Till then, thank you once again for this review and we hope to see you back on the site soon! x

Posted 4 years ago

“Was a great experience and definitely the actual item superceded my expectations! Delivery was fast too!”

Helpful Report

Posted 4 years ago

Dear Zahra, thank you for taking the time to write a review and leave us feedback! We really appreciate this! So happy to know that you're more than satisfied with your purchase. Indeed, we try to be as detailed as possible when it comes to listing down the flaws and imperfections on a piece. Sometimes, we err on the side of caution and are too detailed in our descriptions. Haha. We just don't want you to be surprised - pleasant surprises are welcomed though! 😹 Looking forward to having you back on the site! Stay safe and healthy!

Posted 4 years ago

“So easy to shop on Fifth Collection. My purchase was shipped quickly and packaged well. The items were pristine as described. I will certainly be back to shop soon! Thank you, Fifth Collection!”

Helpful Report

Posted 4 years ago

Hi Kathy! Thank you for taking the time to write us a review. The team did a little dance for joy upon reading this feedback! (: We're so happy that you love your purchases, as well as the services we've rendered to make your experience as smooth and enjoyable as possible. We look forward to having you back on the site to shop for more!

Posted 4 years ago

“Good and Rapid service”

Helpful Report

Posted 4 years ago

Dear Chia Yu, thank you for taking the time to leave us a review! We really appreciate the support!

Posted 4 years ago

“Affordable luxury and the conditions of the items are very good”

Helpful Report

Posted 4 years ago

Hi there! Thank you for taking the time to leave us a review! We really appreciate this! (: We always strive to provide our collectors, much like yourself, the best service and the most curated collection of luxury pieces.

Posted 4 years ago

“Excellent service. My orders have been professionally handled all the way from order, delivery to returns and refunds. The products are beautifully curated and have maintained a high quality.”

Helpful Report

Posted 4 years ago

Dear Malone, thank you for taking the time to leave us a review! We appreciate your continued support, and it's always great to see you back on our site. (: Thank you for your positive words. As you know, we try our very best to ensure quality curation and we're glad that all the processes we've set in place have been beneficial to you. Looking forward to offering you even more in future!

Posted 4 years ago

“I really love how genuine this business is! The items arrived in the condition they describe and prices are reasonable. Processing and shipping are incredible... super fast during this COVID-19 situation. I am also amazed by the very responsive customer service. Definitely, definitely come back for more in the future! One thing though... I hope you add more Fendi and Prada bags and accessories. :-) Very great place to shop overall. 10/10!”

Helpful Report

Posted 4 years ago

Dear Sumida, thank you for taking the time to leave us a review. The team did a little happy dance after reading your feedback! We really appreciate this, and hope to see you back on the site soon! Do not hesitate to reach out to us if you have any questions! (:

Posted 4 years ago

“Fantastic! Love my purchase. The shoes fit beautifully and were exactly as described and pictured on the website. I will be happily making another purchase at The 5th.”

Helpful Report

Posted 4 years ago

Dear Davis, thank you for taking the time leave a review on your experience shopping with THE FIFTH COLLECTION. We're so happy to know that everything went well, and exceeded expectations! We always strive to provide our collectors, much like yourself, the best service and the most curated collection of luxury pieces. Looking forward to offering you more in the future! See you on the site soon. x

Posted 4 years ago

“Great customer service! Responsive and answered all of my questions. Bag came and was in great condition for a vintage piece, and at such a fair price!”

Helpful Report

Posted 4 years ago

Dear Sabrina, thank you for leaving us a feedback! We really appreciate the time taken to write us this review. We're so happy that you love the purchase. We always strive to provide our collectors, much like yourself, the best service and the most curated collection of luxury pieces. And we're glad that you enjoy our selection and prices. Apologies on the box! We will take note and review the packaging! Nonetheless, we are glad that everything worked out! Looking forward to offering you even more in future!

Posted 4 years ago

“I love fifth collection everything about it is professional . The merchandise always arrives before the due date perfectly packaged and as described . Whoever does the selection and purchasing of the secondhand goods has a very discerning eye . I’m never disappointed . I would really like it if you could maybe let people from Australia purchase the things priced over $1,000 in two instalments so we don’t have to pay the huge duty . I feel cheated having to pay duty on secondhand goods . Maybe set up a lay by system where you can pay a deposit the pay the product before it’s sent ? Again Thankyou for all the care and attention you give . Kind regards Sharon Hardgrave Very satisfied customer”

Helpful Report

Posted 4 years ago

Dear Sharon, thank you for shopping with and taking the time to leave a positive review on your experience! We also really appreciate the feedback given. Yes, we totally understand the pain of custom duties and import taxes. Unfortunately, this is beyond our control. However, we note your suggestion, and will look into the possibility of implementing such a system. This, however, will take time. In the meantime, thank you again for shopping with THE FIFTH COLLECTION!

Posted 4 years ago

“Great vintage luxury online shop”

Helpful Report

Posted 4 years ago

Dear Christophe, thank you for your continued support! We are working on improving our site to be more intuitive! Thank you for the feedback - definitely something we'll work on.

Posted 4 years ago

“I’m really happy with the speed of response and efficiency at Fifth collection. In addition, the pre-loves items look almost brand new and always packaged nicely for delivery.”

Helpful Report

Posted 4 years ago

Dear Esther, thank you for taking the time to leave a review and giving us your feedback! We do try our very best to respond in the quickest time possible. And, yes, we pride ourselves in curating some of the best pre-loved pieces! (: Looking forward to having you back on the site, and offering you more!

Posted 4 years ago

“The Carven shorts were exactly as pictured. Sizing was accurate. Delightful!”

Helpful Report

Posted 4 years ago

Dear Lynn, thanks for taking the time to leave a review! We're so happy to know that everything is as expected! (: Enjoy your purchase and looking forward to having you back in the site soon!

Posted 4 years ago

“Quick replay 👍🏻”

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Posted 5 years ago

Thank you! (:

Posted 4 years ago

“Excellent delivery service as usual, and great shopping experience. The filters work great!”

Helpful Report

Posted 5 years ago

Hi there! Thanks for taking the time to leave a review. So, glad that you like our filters, as well as shopping with us! We always strive to provide our collectors, much like yourself, the best service and the most curated collection of luxury pieces. However, as much as we do try to note down every flaw and detail, we do miss out on certain things. Afterall, this is done by personally by the curators. We try to balance that with the prices listed. Having said that, we do have a 7-day return and refund policy for all non-sale pieces! In any case, thank you for the feedback though! we will work on improving our curation.

Posted 4 years ago

“Thank you, bag arrived even better than advertised. It was rated pristine and noted some scratches on hardware which I cannot find!”

Helpful Report

Posted 5 years ago

Dear Gillian, thank you for taking the time to leave a review and your feedback on our service. Indeed, for the most part, the curation team works hard to be as detailed as possible when it comes to describing flaws. We'd rather err on the side of caution so that you can have all the information you need and be confident of your purchase! (: Enjoy your "new" arm candy!

Posted 5 years ago

“As always, efficient platform and prompt service!”

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Posted 5 years ago

Dear Angelina, thank you for your positive words. We're all about quality curation and we're glad that you enjoy our selection and prices. Looking forward to offering you even more in future!

Posted 5 years ago

“As always excellent, prompt and professional service. My items arrived just as described faster than expected during these difficult times. I’m so grateful to have The Fifth Collection for a bit of environmentally sound retail therapy delivered straight to my door. Thanks again!”

Helpful Report

Posted 5 years ago

Dear Vicky, thank you for the vote of confidence and the continuous support. We always strive to provide our collectors, much like yourself, the best service even in these difficult times. After all, we'd do (almost) anything to lift the spirits of our customers! (:

Posted 5 years ago

THE FIFTH COLLECTION is rated 4.8 based on 818 reviews