THEMAGIC5 Reviews

Name: THEMAGIC5
Address: 6123 Providen Glen Road, Charlotte
Rating: 4.89

4.9 Rating 7,802 Reviews

99 %

of reviewers recommend THEMAGIC5

4.9

Based on 7,802 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.8 out of 5

About THEMAGIC5:

---OUR STORY---

TheMagic5 is a tribe of individuals sharing the love for a superior sports experience.

Whether TheMagic5 goggles will help you focus on your technique, or simply help enjoy the tranquility swimming can bring, you do deserve it – at least if you ask us.
TheMagic5 challenges the status quo, by custom fitting your swimming goggles to fit you and you only. Pushing technological boundaries, rethinking design and production process, we can create a unique pair of goggles for every single consumer. Most importantly of all, to ensure the best swimming experience for you!

---OUR MISSION---
You shouldn't feel you are wearing goggles.

Visit Website

Phone:

(980) 247-4838

Location:

6123 Providen Glen Road
Charlotte
28270

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THEMAGIC5 5 star review on 28th March 2025

151

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hurtig levering af skræddersyet produkt, som virker godt.”

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Posted 4 years ago

“The goggles work and fit well, but my eyelashes rub against the lenses. That is the only flaw, otherwise I would've given them 5 stars. Good sun protection.”

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Posted 4 years ago

“The app was a little difficult to use when scanning my face to place my order.”

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Posted 4 years ago

“I don’t have any”

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Posted 4 years ago

“Improvements to rubber can be made”

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Posted 5 years ago

“no fog, no leaks, perfect fit”

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Posted 5 years ago

“android app blows apple is better”

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Posted 5 years ago

“I would ask you to consider making a “transitions” (photochromic) version of your goggles, since that type of lenses are ideal for open water swimmers.”

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Posted 5 years ago

“The scan did not regonise my email”

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Posted 5 years ago

“No. I wouldn’t let me pay the first time I tried, but on second attempt it went fine.”

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Posted 5 years ago

“Have some type of warranty to product. My pair just came apart in SAME spot as last one. Somewhat disappointed w the longevity of your goggles”

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Posted 5 years ago

“The first pair that I bought the goggle connection to the nose bridge broke, without doing anything special other than putting the goggles on. Pretty frustrating as I was on a trip and did not have other goggles available. I hope you could make that part - connection more robust. I ordered 2 pairs of goggles since they are awesome. The first set shouldn't have broken since they were basically new..”

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Posted 5 years ago

“Think scanning stage could have a bit better explanation and should emphasize its importance for production more. For example, I didn't realize that whole frame/gasket is customized, was thinking about nose piece mostly. So at the scanning was too focused on the phone/position and probably didn't control my eyebrows enough - I think it would be a slightly better fit if I kept them fully opened all the time. Goggles do not leak though so considering awesome nose piece I like them. Just hope can do a re-scan when order a new pair and compare the two.”

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Posted 5 years ago

“Website and app very easy to negotiate and use; excellent information about the product.”

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Posted 5 years ago

“faster shipping”

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Posted 5 years ago

“I purchased goggles as gifts. The purchasing experience was not streamlined for buying them as gifts. However, your customer service was excellent and they worked it out for me.”

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Posted 5 years ago

“After a short time dew is on the glasses and then I have to swim 15min it will go away again. The fitting are very good. I have only tried the blue goggles, the white for outdoor I have not tried yet. Feeling is after use for a week the fitting have improved :-)”

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Posted 5 years ago

“The optics are good, but not great. Sometimes when I use the MySwimPro app on my Apple Watch, it can be a bit too blurry to read easily. For comparison, this is never an issue with my Sable Optics goggles (although to be fair that is Sable's main selling point). I am very nearsighted (or "low-vision" as we say) so this may be more of an issue for me than others. In a perfect world, I could even get these with prescription lenses. :-)”