The Recycling Factory Reviews

Name: The Recycling Factory
Rating: 1.14

1.1 Rating 81 Reviews

4 %

of reviewers recommend The Recycling Factory

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1.1

Based on 81 reviews

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Delivery Methods	Postal Service
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Communication Channels	Email

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The Recycling Factory 1 star review on 2nd August 2024

Anonymous

The Recycling Factory 1 star review on 10th June 2024

Anonymous

Anonymous // 01/01/2019

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“The company does not stand by its poor product quality. The Jeans that were ordered were sewn incorrectly causing the Jean to not fit correctly. The quality of the material was extremely poor. The company will not replace or refund. The refund policy on the site where ordered was not placed in an are lax in their site that can be easily accessed or read. This company in my opinion has participated in deceptive and misleading trade activity. I would NOT recommend ever ordering from them.”

Helpful Report

Posted 1 week ago

“The people at this company are SCAM professionals! I bought a blouse which had stains and was very poor quality. I requested a return and refund, they told me to send a picture, I did, they said , just wash the blouse the stain must be from packaging. The stain did not come off. I requested a refund again, they want more pictures, I never in my life have had such a horrible experience as with this company, I am reporting them to my bank as well as FB and the BBB. This company is ripping people off!!!”

Helpful Report

Posted 2 weeks ago

“Terrible company! Do not buy from them! I bought a bunch of Sherpa hoods for them as Christmas gifts and the quality was horrible. They would not return them or refund my money! Again DO NOT BUY FROM THIS COMPANY!!!”

Helpful Report

Posted 2 weeks ago

“Terrible company. After doing everthing the company requested by sending several photos and measurements, the company refused to take back or refund orthopedic walking shoes that are 2 sizes too small. Scammers or poor business ethic! Do not order from them.”

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Posted 2 weeks ago

“How is this company allowed to do business! My order took over a month and was wrong. The company wouldn’t answer the phone number listed and wouldn’t respond to my emails.”

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Posted 3 weeks ago

“Everything was wrong! Nothing was right. wish I had checked these reviews before I purchased. The most bizarre company ever. There is zero customer service.”

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Posted 4 weeks ago

“Terrible company!! I bought a pair of jeans — not true to size and poor quality. Someone really needs to do something about this company. I purchased from instagram. The way they advertise you would never know what company to check reviews. Stay away from this company if you want quality or good customer service.”

Helpful Report

Posted 1 month ago

“Horrible company!!! Would not take my clothing back…the blouses were too small and a missing pocket on one blouse!!! They don’t seem to care at all about their customers!!! Recommend NEVER buying from this online company…very disappointing!!! Thank you for listening !!!”

Helpful Report

Posted 1 month ago

“This company has TERRIBLE customer service. I ordered a mini vaccum for the car and it really was a joke. It doeesn't pick anything up. It sticks to the vacuum. I asked for a refund so I could return it. They asked me to send a video. I guess they didn't believe me... so I did and they said that is what it was supposed to do and tried to sell me a more "advanced" one. I should have read the reviews. None of them are good!”

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Posted 1 month ago

“absolutely poorly made product. Unacceptable quality and length of time to get here. I’ve requested a refund.”

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Posted 1 month ago

“Sizing is incorrect. Ordered a large pants and is more like a medium Reached out to customer service and they said sorry, you should have checked their size chart before ordering so we can’t accept return. I always check sizing charts but who says they can’t take back?!?!? Worst customer service ever and I will be reporting. They got my money and that’s it? No help whatsoever !!! Never order from here again! I will report to better business bureau!!”

Helpful Report

Posted 1 month ago

“Send me a blouse I didn’t order because I called and canceled payment horrible company”

Helpful Report

Posted 1 month ago

“I wouldn’t even give them one star! Extremely poor quality and sizing is way off. I have emailed back and forth asking to return two pair of jeans for a refund as both were sized wrong and I just don’t care for the way they fit. They keep wanting to send me another pair, but will not give me a return address nor offer a refund! DO NOT BUY FROM THIS COMPANY.”

Helpful Report

Posted 1 month ago

“Do not order. Not even close to the advertisement. NOT EVEN CLOSE!!!”

Helpful Report

Posted 1 month ago

“DO NOT USE THIS SITE FOR ANYTHING! Ordered jeans that arrived with strings and loose stitching everywhere, buttonholes that were outlined with stiches but not even cut for buttons to fit, the poorest of quality material, and too large. Back and forth emails with "customer service" and no resolution. I am stuck with a trash product that they would not even exchange for a smaller size. BEWARE!”

Helpful Report

Posted 2 months ago

“Bought pillows that were next to flat when they got to me. Asked for a refund and was told sorry that is how they are supposed to be. Apparently I didn’t read the FINE PRINT!”

Helpful Report

Posted 2 months ago

“Terrible customer service and clothes quality. Mis-sized. When I attempted to contact company for return, back and forth stalling. Asked me to send in, all payment info, order info, and pictures of pant measurements. Really…. Scammers. Don’t order from this place!”

Helpful Report

Posted 2 months ago

“Nobody responded to the return and refund for the product. I emailed them twice. I will submit a better business bureau complaint and put it on social media.”

Helpful Report

Posted 2 months ago

“The M shirt that I purchased is about two sizes too big. It looked great in the ad, but hangs on me like a bag. I failed to read the reviews before I ordered it, but having read them now I see that asking for an exchange for size would be nothing but an exercise in frustration. Money wasted.”

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Posted 2 months ago

“Not even close….. ordered two pairs of sandals and they didn’t fit and are flimsy and poor quality. They offered 10% refund, best they could do and asked me how I like “that”. Never again and I hope someone reads these reviews before they bite. 🙄”

Helpful Report

Posted 2 months ago

The Recycling Factory is rated 1.1 based on 81 reviews