The Somerset Toiletry Co Reviews

Name: The Somerset Toiletry Co
Rating: 4.79

4.8 Rating 1,528 Reviews

95 %

of reviewers recommend The Somerset Toiletry Co

4.8

Based on 1,528 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

The Somerset Toiletry Co 4 star review on 21st September 2023

Diane Hill

The Somerset Toiletry Co 5 star review on 27th July 2023

Marta Majkut

The Somerset Toiletry Co 5 star review on 26th July 2023

Marta Majkut

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Reliable service communicated all necessary details promptly Had purchased your products at a third party outlet in years past but this year they were unavailable so trawled the net and found your web site and was able to purchase all my usual gifts and more besides. Over the last 3 years I have had no adverse comments about your products which were bought as gifts.This covers all the purchased items so individual reviews are unnecessary.5 star service all round”

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Posted 5 months ago

“I always love your soaps and was not disappointed this time. Thge fragrances are lovely and the soaps last a long time too. False economy to buy cheaper soaps. They were packed well and arrived very quickly.”

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Posted 5 months ago

“Love the products. They smell sooooo good. Would highly recommend Somerset”

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Posted 5 months ago

“Although most items are listed as organic, upon receipt when you scan the products they are toxic on the Yuka app.”

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Posted 5 months ago

Thank you for your message and for taking the time to share your concerns. We do not state any of our products are organic, and we always list full ingredient information so customers can make informed choices. All of our products, meet strict UK and EU cosmetic safety regulations and undergo a full safety assessment by qualified cosmetic safety experts before they can be sold. You are welcome to return your products if you are unhappy with your purchase.

Posted 5 months ago

“This was a gift and it is very well liked.”

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Posted 5 months ago

“The soap arrived very quickly, and was well packaged.”

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Posted 5 months ago

“Arrived quickly and safely. So pleased to have found this company as this hand cream has a lovely gently lavender aroma. Hard to find anywhere else.”

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Posted 5 months ago

“This was bought as a gift, but I couldn’t resist popping it open to have a quick sniff; oh boy, it’s lovely! Delivery was quick, and ordering was easy. What more could you ask for”

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Posted 5 months ago

“Very pleased with purchases made via this website. Quality products and not usually found on the high street. They are packaged well and delivered in a timely manner. Would recommed.”

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Posted 5 months ago

“This smells divine, can’t wait to light it at Christmas.”

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Posted 5 months ago

“Excellent fast service and the most gorgeous soaps ever.”

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Posted 5 months ago

“Easy to order and products arrived quickly and well packaged.”

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Posted 5 months ago

“Makes the best hand cream around...”

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Posted 5 months ago

“Quick delivery Fantastic presents for Christmas Thank you very much”

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Posted 5 months ago

“The scent is pretty good, arrived on time as well. However, I didn't realise this was not just a 'Sandalwood' but 'Sandalwood and Tobacoo' soap. Surely that's a me problem, you might reasonably think but in fact other than being in small, on the packaging (which I saw when it arrived), Tobacco isn't mentioned in the name of the product or in the fragrance description or directly in the ingredients. As ex-smokers I probably wouldn't have picked this particular bar had I realised.”

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Posted 5 months ago

“Great products but one small niggle. Why can't we find Pear & Fresia candles at normal outlets?”

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Posted 5 months ago

Hi, We are in the process of redesigning these items so should be available in the New Year. Many thanks for shopping with us.

Posted 5 months ago

“Xxxxxxccccccv”

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Posted 5 months ago

“Excellent product will be buying again lovely smell”

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Posted 5 months ago

“Lovely smell”

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Posted 5 months ago

“Candles are excellent. Opening the box smelled brilliant!! 😊 Im very happy with my purchase. Candles are not overpowering but just right rosedelicious. Definitely will buy again when im out of my stock!”

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Posted 5 months ago

The Somerset Toiletry Co is rated 4.8 based on 1,528 reviews