The Sound Parcel Reviews

Name: The Sound Parcel
Address: 669 North 13th Street, A101,, Easton
Rating: 4.95

5.0 Rating 1,599 Reviews

99 %

of reviewers recommend The Sound Parcel

5.0

Based on 1,599 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About The Sound Parcel:

Music Electronics & Gear Rental. Proudly offering the finest gear to discerning musicians throughout the USA, and beyond.

Visit Website

Phone:

484-291-4327

Email:

hello@thesoundparcel.co

Location:

669 North 13th Street, A101,
Easton
18042

The Sound Parcel 5 star review on 21st February 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“In regards to the colosseum pedal. The outside of the box seemed crushed in sections. Also after opening the box, on the underside of the top had indentations of the pedal as if it had been under an amount of pressure. Also I here is a video of the switching issues I had mostly on the blues breaker side of the pedal.”

Helpful Report

“Advertised 1000m reels 468 and sent 762 meters”

Helpful Report

“Never received it”

Helpful Report

We are very sorry to read of the delays with USPS. This has been a particular difficult December for shipping. All the US based carriers ( USPS, UPS, and FedEx ) are struggling with unprecedented package volumes. Currently your order is in transit. We are expecting most shipment deliveries to resolve in the coming week. In the mean time we've setup a watch on USPS.com for a bit more visibility on your order. If the item is not delivered we will of course coordinate a refund or replacement shipment. As always don't hesitate to message or call with any questions or concerns. All the best! Your Friends, The Sound Parcel

UPDATE: Glad to see USPS delivered the order on January 4 at 2:07pm. Seems USPS is catching up on the service disruptions experienced during December 2020 and transit times are beginning to return to normal nationally.

“USPS process is PITA. Would buy, and resell on reverb instead of using the service”

Helpful Report

(Thesoundparcel.co) -

As a protection to both the customer and the equipment itself, signature confirmation is required on all rental orders. This is outlined in our FAQs: https://thesoundparcel.co/pages/faq. To ensure a signer will be available, some customers choose to have rentals shipped to their place of employment. In the case of an unsuccessful delivery attempt, mail carriers are typically great at leaving a door tag and arranging redelivery.

The Sound Parcel is rated 5.0 based on 1,599 reviews