The Sound Parcel Reviews

4.96 Rating 602 Reviews
99% of reviewers recommend The Sound Parcel

About The Sound Parcel: Music Electronics & Gear Rental. Proudly offering the finest gear to discerning musicians throughout the USA, and beyond.

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Phone:
484-291-4327

Email:
hello@thesoundparcel.co

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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
delivery methods
Postal Service
average delivery time
Next Day
on-time delivery
99%
accurate and undamaged orders
100%
Customer Service
communication channels
Telephone, Email, Live Chat
queries resolved in
Under an hour
customer service
4.94 out of 5
5
EGK
"Very quick shipping and good communication."
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5
Michael B
"Super easy to do business with AND super speedy shipping at no extra cost. They even included goodies when I opened the package! Definitely can't go wrong ordering anything you need from these guys/gals! Thanks so much!"
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Marcos S
"The service is great. I was actually surprised when they reached out to me after the sale to know how was I doing and my plans to use their product,but more impressed when they offered tips and know how. I will always come back to these guys,they really know what they are doing. Amazing product with an outstanding service,it does not get any better than this. Thanks."
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"USPS process is PITA. Would buy, and resell on reverb instead of using the service"
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(Thesoundparcel.co) -
As a protection to both the customer and the equipment itself, signature confirmation is required on all rental orders. This is outlined in our FAQs: https://thesoundparcel.co/pages/faq.

To ensure a signer will be available, some customers choose to have rentals shipped to their place of employment. In the case of an unsuccessful delivery attempt, mail carriers are typically great at leaving a door tag and arranging redelivery.
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The Sound Parcel is rated 4.96 based on 602 reviews