Ticket Arena Reviews

Name: Ticket Arena
Address: 31-32 Park Row, ,, Leeds
Rating: 4.59

4.6 Rating 20,907 Reviews

92 %

of reviewers recommend Ticket Arena

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About Ticket Arena:

Our mission at Ticket Arena is to provide consumers and gig-promoters with a better way to buy and sell tickets online. Based in Leeds and London, with wider European expansions planned, our mission remains clear: to work in partnership with promoters and organisers of all sizes, to help them deliver the best live experiences possible to consumers.

Please note this company is not currently in operation.

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Phone:

0113 350 4114

Email:

support@ticketarena.co.uk

Location:

31-32 Park Row, ,
Leeds
LS1 5JD

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Ticket Arena 1 star review on 13th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Super quick and easy”

Helpful Report

(Afro Nation Portugal 2020) - Posted 6 years ago

“Booking on Ipad was practically impossible. I had to go to my Mac and purchase with a monitor and keyboard. Make your site more portable device friendly please.”

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(Cirque Du Soleil Presents Vitori) - Posted 6 years ago

“Great service 👍”

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Posted 6 years ago

“Very easy and efficient to use! Thank you”

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(Afro Nation Portugal 2020) - Posted 6 years ago

“Easy to use.”

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(Rudimental + Friends) - Posted 6 years ago

“I loved it. It was so easy getting the ticket really stress free. I would definitely never forget the good experience”

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(Afro Nation Portugal 2020) - Posted 6 years ago

“Perhaps the whole procedure was rather too complicated for people my age(81) and not very computer literate”

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(Cirque Du Soleil Presents Vitori) - Posted 6 years ago

“I feel like the wrist bands/tickets are a rip off with all the extra charges ticket arena charge you for. If you don't choose a mobile ticket it says you have to print it off, this is not true, I checked when I got my wrist band, the girls said they could have just scanned my phone. Lastly charging an admin fee for processing a refund. The event could still be run cashless, everyone has a contactless card these days. However, they have you over a barrel as they dictate what you have to do. Obviously not impressed as it's not cheap to go out raving. Sour taste when you know you are being ripped off!”

Helpful Report

(Realm X Solotoko Presents Gorgon City & Sonny Fodera - Cashless Vouchers) - Posted 6 years ago

Thank you for taking the time to leave us a review. We are sorry that you weren't satisfied with the service from your recent purchase. We welcome all feedback as we strive to create the best user experience for our customers, and would like to ask if you would be willing to contact us directly on support@ticketarena.co.uk with some further details and we will endeavour to resolve any issues you may have experienced. Thank you, Ticket Arena

Posted 6 years ago

“easy to buy tickets with Ticket Arena and looks to be more reliable then skiddle (tried for an hour to buy tickets with them)”

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(Cream X Circus Presents Eric Prydz Liverpool) - Posted 6 years ago

“It was very easy to use, confirmation sent quickly. Would always use ticket area. Greatly reliable!”

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(Forbidden 42 | 28.12.19 Presents: DnB Allstars W/ SUB FOCUS, SASASAS, HYBRID MINDS, ALIX PEREZ & More) - Posted 6 years ago

“Ayyy cmonnn!!”

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(Forbidden 42 | 28.12.19 Presents: DnB Allstars W/ SUB FOCUS, SASASAS, HYBRID MINDS, ALIX PEREZ & More) - Posted 6 years ago

“It good organized”

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(Afro Nation Portugal 2020) - Posted 6 years ago

“The process wasnt smooth at all”

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(Afro Nation Portugal 2020 | Payment Plan) - Posted 6 years ago

Posted 6 years ago

“Easy to use”

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(Forbidden 42 | Weekend Ticket) - Posted 6 years ago

“Clear, understandably opion to get the ticket from”

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(Detonate NYE: Drum & Bass All Night) - Posted 6 years ago

“🤩🤩🤩🤩🤩🤩🤩🤩”

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(Detonate NYE: Drum & Bass All Night) - Posted 6 years ago

“Purchasing a ticket with ticket arena was fast and easy! I have order tickets off here before and always been pleased with the service. Highly recommend.”

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(5 Years Of The Forest | 09.05.20) - Posted 6 years ago

“Ticket arena make it really easy and uncomplicated when ordering tickets. Also I loved the Black Friday discounts!!”

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(The Warehouse Project | UNDERWORLD - Live At The Depot) - Posted 6 years ago

“Extremely unorganised company. I bought 2 tickets in November 2019 for Afro nation on a payment plan over 5 months. Total cost £427 Fees included: £1.25 - payment plan (Ticket plan- insurance) £3.50 email delivery of tickets The event was cancelled in 2020 instead of us getting our refund they just moved the tickets over to the following year. This was sly because in Ticket Arenas T&Cs before it stated clearly if the event was cancelled a refund would be given. I did call and email but I was told no refunds were being given. The Afro nation event was then cancelled again in 2021 however after this announcement a few months later a form went out to some people. I know others that said they didn’t receive it. The form was to either get a refund or go to the next date for the event in 2022. This form gave you a deadline for the options above. I chose a refund. I have now received my refund SEPT 2021. I only received partial though. Instead of £427-fees of £3.50 (emailed tickets) and £1.25 (payment plan) I only received £370. I have been trying to chase with emails and calls but there phone line has now been disconnected and my emails are getting auto response only. This has been a truly bad experience they kept the money for all that time and when they did give out refunds they only did a partial one plus absolutely no response in resolving this. I could never use the company again there customer service is shocking. ORDER NO: 9330647”

Helpful Report

Posted 6 years ago

“Very clear and easy to book tickets online even for clients who are not so young like me :)”

Helpful Report

(Cirque Du Soleil Presents Vitori (Matinee Show)) - Posted 6 years ago

Ticket Arena is rated 4.6 based on 20,907 reviews