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Tieroom UK Reviews

4.7 Rating 2,215 Reviews
93 %
of reviewers recommend Tieroom UK
4.7
Based on 2,215 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Telephone, Email
Read Tieroom UK Reviews
“I still haven’t received the tie yet, once o get I will do a review”
Helpful Report
Posted 3 years ago
“Literally didn’t arrive, so awful service..”
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Posted 3 years ago
Hi Joshua, So sorry you haven't received your tie yet. Under normal circumstances, it should have reached you within a week. The strikes at the Royal Mail are, unfortunately, causing significant delays. Your tie should most likely arrive next week.
Posted 3 years ago
“Ordered a tie on the 26th November said it was shipped on the 28th for a wedding on the 9th of December still havnt received the tie its now 14th December.”
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Posted 3 years ago
Hi Katrina, So sorry you haven't received your tie yet. Under normal circumstances, it should have reached you well in time. The strikes at the Royal Mail are, unfortunately, causing significant delays. Your tie should most likely arrive this week. If you don't want to keep it, contact our support and we'll arrange a return and full refund.
Posted 3 years ago
“Never delivered and no communication on delivery”
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Posted 3 years ago
Hi Deon, So sorry you haven't received your order yet. The strikes at the Royal Mail are causing major delays. The package should most likely arrive this week. Please contact our support if it doesn't and we'll sort it out.
Posted 3 years ago
“I've been asked to write a review about an order I've still not received”
Helpful Report
Posted 3 years ago
Hi Martin, So sorry you haven't received your tie yet. The strikes at the Royal Mail are causing major delays. The package should most likely arrive this week. Please contact our support if it doesn't and we'll sort it out.
Posted 3 years ago
“It still hasn't arrived.”
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Posted 3 years ago
Hi Paul, So sorry you haven't received your tie yet. The strikes at the Royal Mail are causing major delays. The package should most likely arrive this week. Please contact our support if it doesn't and we'll sort it out.
Posted 3 years ago
“Have been invited to leave a review, unfortunately having not received the item yet it is difficult to review. I have now purchased items from elsewhere”
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Posted 4 years ago
Hi! So sorry the order hasn't reached you. This happens very rarely, but things have been a bit messy lately with the Royal Mail strikes and all. Our customer support will reach out and refund you.
Posted 4 years ago
“Terrible colour was completely different to what it looks on the Internet”
Helpful Report
Posted 4 years ago
Hi, Sorry the products did not meet your expectations. We spend a lot of time and effort into making sure the images give a realistic impression of the real thing. It is though impossible to ensure they look the same on all screens out there. Customer support will reach out to you and organize a return.
Posted 4 years ago
“I never received my product and I’m really disappointed ! It wasn’t cheap and it was a gift !”
Helpful Report
Posted 4 years ago
Hi! So sorry the package never reached you. It's very rare this happens, but sometimes packages simply get lost along the way. As you are aware, our customer support reached out earlier and issued a full refund as well as a promise of free upgraded shipping should you place a new order.
Posted 4 years ago
“Took like a month for the samples to arrive. You missed my wedding”
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Posted 4 years ago
“Placed an order but never received it - still waiting for replacement or refund.”
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Posted 4 years ago
“The returns policy is not the easiest to follow and therefore would not use again.”
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Posted 4 years ago
“Still not received. Was under the impression it would take around 5 days standard post. It’s been 2 weeks”
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Posted 4 years ago
“Awful delivery time”
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Posted 4 years ago
“Placed an order that I needed for a wedding. The item wasn't delivered. Can't give any other review score apart from very poor.”
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Posted 4 years ago
We are very sorry you haven't received your package. Sometimes, although very rarely, things get lost or delayed along the way. We are, of course, looking into if we can locate the package and see if we can get you another package via express delivery in time.
Posted 4 years ago
“Still not received delivery if my order! Phil Sayers”
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Posted 4 years ago
So sorry for the delay. I can see support has been in contact with you and resent with 24 hr courier meaning you should have your order tomorrow.
Posted 4 years ago
“I ordered and paid for a tie 14 days ago and I have still not received it. In the past I have bought things direct from China which have arrived faster. Tieroom service is poor.”
Helpful Report
Posted 4 years ago
Hi Mark, So sorry for the delay. These things don't happen often but sometimes packages get stuck along the way. I can see our support has been in contact and shipped you a new package with express courier that has arrived. Hope the tie reached you in time for when you needed it.
Posted 4 years ago
“My order never arrived. Terrible service.”
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Posted 4 years ago
Hi Oliver, Your order was shipped out on the 4th of April. With bank holidays due to easter, everything has taken longer than usual but you should still have received it by today at the latest for us to deliver on our promise of 3-9 weekdays. Please get back to our support if this is not the case and we will, of course, make sure you get your bow tie.
Posted 4 years ago
“I still haven’t received my order”
Helpful Report
Posted 4 years ago
Hi Ellen, Our tracking shows you received your order on Thursday the 14th which is within the stated time frame of 3 -9 weekdays. Please get back to our support if this is not the case and we will, of course, make things right.
Posted 4 years ago
“Product not received.”
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Posted 4 years ago
Tieroom UK is rated 4.7 based on 2,215 reviews