Tieroom UK Reviews

Name: Tieroom UK
Address: Tieroom AB, Sala, Uppsala, Monckton Road
Rating: 4.69

4.7 Rating 2,134 Reviews

93 %

of reviewers recommend Tieroom UK

4.7

Based on 2,134 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Tieroom UK 5 star review on 31st January 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Perfect”

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Posted 7 years ago

“Would recommend as the order arrived within 5 days. Lots of selection too! Will be bringing my husband out of the ?dark ages?.”

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Posted 7 years ago

“Efficient. I made a mistake on my order, when I rang up they corrected it immediately.”

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Posted 7 years ago

“Fast service, would definitely recommend.”

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Posted 7 years ago

“HI best selection on web will do business again very pleased”

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Posted 7 years ago

“The products are amazing, great quality and vibrant colours. We ordered them for our wedding and we couldn?t have chosen anything better. I?d genuinely recommend them. However the delivery is the worst I?ve ever experienced (DHL). We placed two orders with Tieroom with a week difference. First time DHL stated we were out and we didn?t care, because we thought they came late in the evening. After checking, we realised we were actually home, but rescheduled the delivery. Upon redelivery, sitting on my sofa I got a text stating that I?m out... they didn?t even ring the bell! We left a complaint with DHL, hence they called us the third time upon arrival. It took them three attempts to be bothered to deliver. The second time we ordered the exact same thing happened. DHL offers a dreadful service, Tieroom would do much better with another courier company. That?s all that?s missing to get 5 stars from everyone.”

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Posted 7 years ago

“Good range of products; easy to use the web site; delivered on time!”

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Posted 7 years ago

“Done the basics very well. Nice straight forward purchase no hassle. Updated me throughout and delivered on time. Product was amazing . Looked and felt great. I will defo recommend and use this shop again.”

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Posted 7 years ago

“Excellent fast service with a quality bow tie”

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Posted 7 years ago

“Mycket fina slipsar.”

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Posted 7 years ago

“Fantastic customer service, respond quickly and go the extra mile to help you. Products are well priced and good quality, would definitely buy from them again. Wish all companies were as efficient!”

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Posted 7 years ago

“Great range of products and excellent trouble free service”

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Posted 7 years ago

“Nice,good quality tie. All communication was excellent. Service and delivery very quick, would buy from this company again.”

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Posted 7 years ago

“Delivery was ok. The colour is quite a bit darker than pictured and the material isn't very soft like usual silk. Nice pattern on them though but wouldn't use again.”

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Posted 7 years ago

Hi there!colour rendition is really tricky. We work a lot with the colours, but however well the colours reflect reality on our screens it's enough with different colour profiles, colour and/or light settings etc to make the colour appear different on your screen. This is one of the big headaches of e-commerce. Thanks for the feedback reg. Alskad though, we'll have another look, and see if it can be improved.

Posted 5 years ago

“I still haven?t received my order 2 weeks later for 3 ties and a bow tie... meant to be here 3-6 days.”

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Posted 7 years ago

Hi Andrew,the order was sent promptly as planned, something must have gone wrong in the postal chain. Whatever the explanation, this is of course not acceptable, wish you got in touch sooner. We'll arrange for a resend, someone will contact you directly via customer service. Sorry about the delay.

Posted 5 years ago

“...”

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Posted 7 years ago

“Excellent service. I would buy from them again.”

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Posted 7 years ago

“Arrived quickly, beautifully wrapped. Certainly recommend them and will use again.”

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Posted 7 years ago

“I've 3 of their ties now: Lefteris, Suijin, and the Hagelstorm in burgundy. I made a couple returns, which were easy to do. Very happy with the service and quality. A wide selection too and the samples are a good idea.”

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Posted 7 years ago

“Item was not as described regarding the sizing. I have had to return the item.”

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Posted 7 years ago

Hi there,we regret to hear that the bow tie didn't fit. In what way didn't it correspond to the description? If something isn't correct, we're of course anxious to learn about it, so that we can rectify any errors.best regardsAnand, Tieroom

Posted 5 years ago

Tieroom UK is rated 4.7 based on 2,134 reviews