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Tiertime Reviews

4.8 Rating 1,716 Reviews
95 %
of reviewers recommend Tiertime
Company Reviews Product Reviews
479
 Questions Metrics Info
4.8
Based on 1,716 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Email, Live Chat
Queries Resolved In
6 - 12 Hours
Customer Service
4.7 out of 5
Read Tiertime Reviews

About Tiertime:

Developer and manufacturer of 3d printers

Visit Website

Phone:

+86 13810480728

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
P
Verified Buyer
“all perfect”
Helpful Report
Posted 6 years ago
O
Verified Buyer
“The original motherboard in the Cetus MK 2 had a failure at the power supply connector. I sent photos of the bad welding. A new motherboard was sent quickly.”
Helpful Report
Posted 6 years ago
G
Verified Buyer
“It was helpful”
Helpful Report
Posted 6 years ago
M
Verified Buyer
“Super duper customer service after purchase..”
Helpful Report
Posted 6 years ago
R
Verified Buyer
“The response time when having a probleem is not as good as it was. The product is excellent and the print result are very good. Kind regards, Rob Veenstra”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Nice support”
Helpful Report
Posted 6 years ago
D
Verified Buyer
“.”
Helpful Report
Posted 6 years ago
S
Verified Buyer
“Thank you for the good job”
Helpful Report
Posted 6 years ago
C
Verified Buyer
“Fabulous machine. A pleasure to use in beginning 3d printing”
Helpful Report
Posted 6 years ago
H Larry
Verified Buyer
“You all are GREAT! A pleasure working with you all. You are understanding, knowledgeable and a cool team with a great product.”
Helpful Report
Posted 6 years ago
A
Verified Buyer
“Cetus has the best customer support I have ever used in any company. They always are there to help. They also have a great product.”
Helpful Report
Posted 6 years ago
A Johnston
Verified Buyer
“The print head seems to have resolved issue printing is proceeding just fine no temp to high or to cool issues have surfaced as of yet.”
Helpful Report
Posted 6 years ago
J
Verified Buyer
“My issue was resolved completely, however it took several days of back and forth communication to do so.”
Helpful Report
Posted 6 years ago
I Pilecki
Verified Buyer
“All is well with the printer now. It is working well. Thank You.”
Helpful Report
Posted 6 years ago
L
Verified Buyer
“Excellent service - fast and solved my problem”
Helpful Report
Posted 6 years ago
E
Verified Buyer
“Great service, Very helpful”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Problems were fixed fast. Friendly customer service, that knows what they are doing. Printer works flawless now.”
Helpful Report
Posted 6 years ago
M Benayed
Verified Buyer
“Thanks for support.”
Helpful Report
Posted 6 years ago
M Baioli
Verified Buyer
“Finally was delivered the free extruder replacement for my Cetus 3D Printer MKII Extended. Thank you very much, Even if I have waited a long time I am satisfied about the service and the good comunication. Thanks again Dott. Mario Baioli”
Helpful Report
Posted 6 years ago
P
Verified Buyer
“I have received all the spare parts i requested under warranty, up and runing,”
Helpful Report
Posted 6 years ago
Tiertime is rated 4.8 based on 1,716 reviews
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