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Tiertime Reviews

4.8 Rating 1,716 Reviews
95 %
of reviewers recommend Tiertime
Company Reviews Product Reviews
479
 Questions Metrics Info
4.8
Based on 1,716 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Email, Live Chat
Queries Resolved In
6 - 12 Hours
Customer Service
4.7 out of 5
Read Tiertime Reviews

About Tiertime:

Developer and manufacturer of 3d printers

Visit Website

Phone:

+86 13810480728

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
E
Verified Buyer
“Very helpful”
Helpful Report
Posted 6 years ago
E
Verified Buyer
“Great customer service. Helpful, quick and kind”
Helpful Report
Posted 6 years ago
C
Verified Buyer
“support is good - instructions on upgrades lack detail causing unnecessary install errors”
Helpful Report
Posted 6 years ago
I
Verified Buyer
“For details refer to conversation transcript: ================================== Tech support was unable to supply filament feed fix and unable to provide g-code support for Cetus3d MK3. There are NO COMPLETE FUNCTIONAL g-code files available for Cetus3D MK3 - I believe TIERTIME is false advertising!”
Helpful Report
Posted 6 years ago
M Woollard
Verified Buyer
“Service is good, but response time to new issues can be very slow.”
Helpful Report
Posted 6 years ago
A
Verified Buyer
“I have received excellent service over the past few months that I have completed my full in use review of the cetus”
Helpful Report
Posted 6 years ago
S
Verified Buyer
“Tiertime support worked with me to solve my 3d printer issues.”
Helpful Report
Posted 6 years ago
I Pilecki
Verified Buyer
“Printer working as intended.”
Helpful Report
Posted 6 years ago
N C
Verified Buyer
“Perfect customer service, the problem is solved, very satisfied. Thank you.”
Helpful Report
Posted 6 years ago
C
Verified Buyer
“Top”
Helpful Report
Posted 6 years ago
V
Verified Buyer
“I satisfied with your service”
Helpful Report
Posted 6 years ago
B Ticas
Verified Buyer
“Always came through with parts whenever my 3D printer broke. It wasn’t always the easiest, and I do wish buying new printer beds was easier. But overall have come to know tiertine as a reliable company”
Helpful Report
Posted 6 years ago
N
Verified Buyer
“I sometimes had given good help from Roman. Thanks!”
Helpful Report
Posted 6 years ago
K Walker
Verified Buyer
“The new part seems to be working fine. I also unwound the entire spool of filament and rewound it. There were many tangles, and I think that was part of the problem.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“English could be better, but who am i to judge:) Thanks for feedback”
Helpful Report
Posted 6 years ago
G Weber
Verified Buyer
“good service! time to answers could be faster but it is ok”
Helpful Report
Posted 6 years ago
J Dobson
Verified Buyer
“My question was answered very completely, subsequent research led me to ask the question - why would you want to do it?. The answer I came to was - I don't want to give up wifi and warranty for open source 'feel good', reliable, high-quality printing results are more important than 'rep rap' compatibility.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Excellent customer service, recommended.”
Helpful Report
Posted 6 years ago
K
Verified Buyer
“Everyone has been very nice and accommodating. I appreciate the personal communication and coupons as it shows that Tiertime truly values their customers.”
Helpful Report
Posted 6 years ago
J
Verified Buyer
“It took too long, since I am reliant on this printer for some business sales. The service was however good and the website got updated after I pointed out a flaw.”
Helpful Report
Posted 6 years ago
Tiertime is rated 4.8 based on 1,716 reviews
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