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Tiertime Reviews

4.8 Rating 1,716 Reviews
95 %
of reviewers recommend Tiertime
Company Reviews Product Reviews
479
 Questions Metrics Info
4.8
Based on 1,716 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Email, Live Chat
Queries Resolved In
6 - 12 Hours
Customer Service
4.7 out of 5
Read Tiertime Reviews

About Tiertime:

Developer and manufacturer of 3d printers

Visit Website

Phone:

+86 13810480728

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Anonymous
Verified Buyer
“Perfect service”
Helpful Report
Posted 6 years ago
R
Verified Buyer
“Fast and direct answer on my difficulties but solved all.”
Helpful Report
Posted 6 years ago
G Honing
Verified Buyer
“This support team knows how to help a client out.”
Helpful Report
Posted 6 years ago
R
Verified Buyer
“Assistance service really attentive to the customer. Keep it up!”
Helpful Report
Posted 6 years ago
O
Verified Buyer
“Fantastic support. Sent a replacement part to repair my self leveling hardware in a matter of days!”
Helpful Report
Posted 6 years ago
A Cruz
Verified Buyer
“Joshua is helpful, as always.”
Helpful Report
Posted 6 years ago
D
Verified Buyer
“Very good product but some more documentation to help new users sort out modelling and printing problems would be useful.”
Helpful Report
Posted 6 years ago
B Haskin
Verified Buyer
“Slow, but got the response I needed. Thank you!”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“.”
Helpful Report
Posted 6 years ago
B
Verified Buyer
“Acknowledgement was swift. Looking forward to seeing an update soon.”
Helpful Report
Posted 6 years ago
J Quinlog
Verified Buyer
“very fast and helpful service. A++”
Helpful Report
Posted 6 years ago
Y Skvortsov
Verified Buyer
“Ok, thanks for a clear explanation.”
Helpful Report
Posted 6 years ago
Y Skvortsov
Verified Buyer
“Thank you so much for solving the issues! It was about the best support interaction in my life. Honestly, I have not been expecting such a service for a consumer product. Just perfect!”
Helpful Report
Posted 6 years ago
S
Verified Buyer
“Parts shipped in a timely manner and emails returned giving me updates and procedures to follow to correct my problems. Very good service and support from you guys!”
Helpful Report
Posted 6 years ago
S
Verified Buyer
“Free feel to leave a comment”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Thanks!”
Helpful Report
Posted 6 years ago
B
Verified Buyer
“Tech support is 10,600 km's away - but just as excellent as right next door ! Immediate response from Joshua at Tiertime in Beijing last night got me UP Mini 2 back up and running in minutes. Would highly recommend anyone thinking of buying a Tiertime 3D printer to do so, knowing you will get a high quality, very well engineered product, with Tech support you can count on.”
Helpful Report
Posted 6 years ago
A Cruz
Verified Buyer
“Cloris was very helpful in fixing my order.”
Helpful Report
Posted 6 years ago
B
Verified Buyer
“Problem was explained and replacement was sent”
Helpful Report
Posted 6 years ago
K
Verified Buyer
“Thank you.”
Helpful Report
Posted 6 years ago
Tiertime is rated 4.8 based on 1,716 reviews
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