Login
Start Free Trial Are you a business? Click Here

Tiertime Reviews

4.8 Rating 1,716 Reviews
95 %
of reviewers recommend Tiertime
4.8
Based on 1,716 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Email, Live Chat
Queries Resolved In
6 - 12 Hours
Customer Service
4.7 out of 5
Read Tiertime Reviews

About Tiertime:

Developer and manufacturer of 3d printers

Visit Website

Phone:

+86 13810480728

Excellent help and support from everyone I spoke to. Very quick responses to all of my questions and very quick to troubleshoot the problem. I would have liked the option to have an engineer come out and look at the problem and maybe this could be an option in future. I think this would have solved it a lot quicker, but overall really happy with the level of support.
Helpful Report
Posted 6 years ago
good
Helpful Report
Posted 6 years ago
Very good and fast support. Thank you.
Helpful Report
Posted 6 years ago
The Cetrus3D printer is flawless and a joy to use. The mysterious bed coating works every time. Due to clutter on my bench I was running it sitting on my lap yesterday and even my moving did not disturb the printing. I have five 3D printers and if the part is small enough to fit the bed it is printed on the Cetrus3D.
Helpful Report
Posted 6 years ago
It took a while from China, they helped me trough the wait like pro’s ;)
Helpful Report
Posted 6 years ago
No additional comments.
Helpful Report
Posted 6 years ago
The support staff was very friendly and helpful!
Helpful Report
Posted 6 years ago
Best
Helpful Report
Posted 6 years ago
Handled my issues and shipped parts right away. Even gave me instructions on how to replace the parts. Couldn’t be more happy. Excellent customer service! A+
Helpful Report
Posted 6 years ago
The customer service really helpfull. I hope will be no more problem in electrical component
Helpful Report
Posted 6 years ago
Great help! Quick response time as well.
Helpful Report
Posted 6 years ago
I don't regret anything about having this printer, good value and great result.
Helpful Report
Posted 6 years ago
Excellent customer service was provided when I had an issue with my fan shroud
Helpful Report
Posted 6 years ago
All ok
Helpful Report
Posted 6 years ago
Tiertime has sent me upgraded Cetus hardware, helped me online. Highly recommend this company thanks Tiertime! I bought another printer from them
Helpful Report
Posted 6 years ago
Thank you for your help!
Helpful Report
Posted 6 years ago
Getting the Cetus was one the best things ive done i have since modded the printer do change and or improve it and i am so happy with it.
Helpful Report
Posted 6 years ago
All good!
Helpful Report
Posted 6 years ago
All sorted with a positive outcome. Well done customer service Team.
Helpful Report
Posted 6 years ago
丁寧な対応をしてくださいました!
Helpful Report
Posted 6 years ago
Tiertime is rated 4.8 based on 1,716 reviews