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Tiertime Reviews

4.8 Rating 1,716 Reviews
95 %
of reviewers recommend Tiertime
Company Reviews Product Reviews
479
 Questions Metrics Info
4.8
Based on 1,716 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Email, Live Chat
Queries Resolved In
6 - 12 Hours
Customer Service
4.7 out of 5
Read Tiertime Reviews

About Tiertime:

Developer and manufacturer of 3d printers

Visit Website

Phone:

+86 13810480728

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
1
Verified Buyer
“高效。”
Helpful Report
Posted 6 years ago
S LAURENT
Verified Buyer
“Asked a question about shipping, answer was detailled.”
Helpful Report
Posted 6 years ago
U
Verified Buyer
“Very fast support reply.”
Helpful Report
Posted 6 years ago
A
Verified Buyer
“Cecelia addressed all my concerns.”
Helpful Report
Posted 6 years ago
W Maston
Verified Buyer
“I found the problem thanks to you it was the ffc extruder cable that was loose.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“You didn't fix my problem, but you tried.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Best Customer service. Every Time”
Helpful Report
Posted 6 years ago
P
Verified Buyer
“Customer care is quick to answer and supportive. Logically problems due to software cannot be immediately solved by customer care, but they immediately reproduced the issue and forwarded it to developers.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Good”
Helpful Report
Posted 6 years ago
I Pilecki
Verified Buyer
“Help from the Tiertime staff has been truly exceptional. My Thanks to them.”
Helpful Report
Posted 6 years ago
A
Verified Buyer
“Perfect assistance”
Helpful Report
Posted 6 years ago
V Sharma
Verified Buyer
“Great”
Helpful Report
Posted 6 years ago
D
Verified Buyer
“Very happy with the support, I found a bug with the software update and they fixed/patched the following day. I love my UP! Mini 1 printer :)”
Helpful Report
Posted 6 years ago
G Jones
Verified Buyer
“Had a few questions software related, All was answered with a few alternatives. Customer service is excellent great response time.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Bit slow at times.”
Helpful Report
Posted 6 years ago
Q Cheng
Verified Buyer
“非常感谢您的帮助，机器已经收到，只是这么贵的机器还是用hiwin的线轨，有点失望。。”
Helpful Report
Posted 6 years ago
T Surratt
Verified Buyer
“I ordered an extruder, leveling servo, and nozzle detection assembly for a Up Box + and upon receiving the items only the extruder looked and works as advertised on the tiertime store. On the servo both ends are soldered onto it leaving no where for me to plug it in the printer, and the detection assembly differs from the store image of it. On both items they neither match the photo given and because of the difference in design to the previous versions the screws and wires don't match. I tried calling to receive help but to no avail.”
Helpful Report
Posted 6 years ago
F
Verified Buyer
“Thank you guys”
Helpful Report
Posted 6 years ago
S
Verified Buyer
“Great job and fast response. Thank you!”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Quick and good help, no problem to get the malfunction extruder on warranty.”
Helpful Report
Posted 6 years ago
Tiertime is rated 4.8 based on 1,716 reviews
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