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Tiertime Reviews

4.8 Rating 1,716 Reviews
95 %
of reviewers recommend Tiertime
Company Reviews Product Reviews
479
 Questions Metrics Info
4.8
Based on 1,716 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Email, Live Chat
Queries Resolved In
6 - 12 Hours
Customer Service
4.7 out of 5
Read Tiertime Reviews

About Tiertime:

Developer and manufacturer of 3d printers

Visit Website

Phone:

+86 13810480728

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C Groß
Verified Buyer
“Took some time to answer, but the answer was exhausting and helped me out.”
Helpful Report
Posted 6 years ago
J
Verified Buyer
“I‘m quite impressed how fast you have reacted from China to provide my the spare part. Sometimes it takes a bit until you answer 😬”
Helpful Report
Posted 6 years ago
H Ryan
Verified Buyer
“Thankyou you for your help we got our 3d printer back in service very quickly and have been able to meet our GCSE deadline. kind regards henry Ryan Design And Technology Technician”
Helpful Report
Posted 6 years ago
T Koti
Verified Buyer
“Thanks”
Helpful Report
Posted 6 years ago
M
Verified Buyer
“Quick and helpful respons, no problems. Got a new extruder when the one i had was faulty.”
Helpful Report
Posted 6 years ago
I Ray
Verified Buyer
“My up mini 2 es sn 261225 arrived w/o a sd card. There were 2 error messages an activation and a communication message. Josh directed the first one to a quick resolution. We are still working on the missing sd card. I'm on the fence about recommending the printer. We haven't printed anything yet, still trying to fix the communication 6 error.”
Helpful Report
Posted 6 years ago
J
Verified Buyer
“Took a while but very satisfied as I am with this great printer”
Helpful Report
Posted 6 years ago
W
Verified Buyer
“New release worked. Printer now connects to computer. Will try print later. Thanks for the solution.”
Helpful Report
Posted 6 years ago
R Fontaine
Verified Buyer
“I bought this UP Plus2 printer and while setting it up heard a piece rattling around inside. I immediately reached out to Tietime via email. Although their response was great and correct, it two weeks for them to reach out and by then I had found the answer online and fixed it myself. I have had other software issues that took 3 weeks to get a call back and again I found some answers online. It's a great machine but they need to be a little quicker with their response time.”
Helpful Report
Posted 6 years ago
A
Verified Buyer
“Response is informational in nature”
Helpful Report
Posted 6 years ago
M
Verified Buyer
“Fast response but nothing changed”
Helpful Report
Posted 6 years ago
V PATERNOGA
Verified Buyer
“Quick and accurate”
Helpful Report
Posted 6 years ago
1
Verified Buyer
“happy customer, happy experience.”
Helpful Report
Posted 6 years ago
S
Verified Buyer
“very good as usual”
Helpful Report
Posted 6 years ago
C
Verified Buyer
“N/A”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“great service”
Helpful Report
Posted 6 years ago
L
Verified Buyer
“Please keep this good services”
Helpful Report
Posted 6 years ago
B
Verified Buyer
“Very quick response”
Helpful Report
Posted 6 years ago
T
Verified Buyer
“Long time to reply but did answer my question”
Helpful Report
Posted 6 years ago
T
Verified Buyer
“Everthing fine, helpful Partner.”
Helpful Report
Posted 6 years ago
Tiertime is rated 4.8 based on 1,716 reviews
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