Login
Start Free Trial Are you a business? Click Here

Tiertime Reviews

4.8 Rating 1,716 Reviews
98 %
of reviewers recommend Tiertime
4.8
Based on 1,716 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Email, Live Chat
Queries Resolved In
6 - 12 Hours
Customer Service
4.7 out of 5
Read Tiertime Reviews
Visit Website

Phone:

+86 13810480728

Write Your review

Okay, we may not be the sharpest tools in the box, but we do have experience with software, 3d printers, and so on. 23 years for me and 15 years for my IT end user support guy. So we have worked on the printer everyday for three weeks, 1st issue a missing sd card, then activation and software issues. We used the forums extensively before involving customer service. I would recommend the printer to others but caveat that it is not plug and play, and a tremendous amount of fiddling to get it working. The printer itself is a solid unit, the air filter a huge plus, but remember all we want to do is print and that has been along time coming. So I would say don't buy it if you don't have time or energy to complete the set up. I'm using an imac with OS 10.11.6 so your milage may vary.
Helpful Report
Posted 6 years ago
Took a while but we got therein the end.
Helpful Report
Posted 6 years ago
Ok, I'll wait for the fix. Thanks!
Helpful Report
Posted 6 years ago
Thanks, i will reply when i start printing again.
Helpful Report
Posted 6 years ago
Very responsive.
Helpful Report
Posted 6 years ago
Another issue resolved
Helpful Report
Posted 6 years ago
Delivery was super fast amazing service!
Helpful Report
Posted 6 years ago
I gave all the requirements for the replacement, and they shipped it quickly, came fast. Also free replacements, which are cool.
Helpful Report
Posted 6 years ago
Awesome so far!
Helpful Report
Posted 6 years ago
Thanks to Ocean Sun. I get the Driver for my 3D-Printer. :-)
Helpful Report
Posted 6 years ago
Wow thanks very much!
Helpful Report
Posted 6 years ago
:) great job
Helpful Report
Posted 6 years ago
The customer service is good.
Helpful Report
Posted 6 years ago
Author didn't leave any comments.
Helpful Report
Posted 6 years ago
I didn't change anything, but after awhile it started working again. It also worked better when I plugged in the USB, not use wifi. It's still glitchy when it's wifi but most of the time it works.
Helpful Report
Posted 6 years ago
Two thumbs up. Thanks again
Helpful Report
Posted 6 years ago
All good here
Helpful Report
Posted 6 years ago
Always quick and easy to understand responses, the only thing is I'm not notified when they reply to me, but that's probably something on my end. Thank you >wo
Helpful Report
Posted 6 years ago
This printer is definitely a statement in how far 3-d printing as a whole has grown in just a few years. The Tiertime Cetus Mk3 printer that I ordered far surpassed my high expectations. It was shipped quickly and was straightforward to put together. Since then, I have been printing high quality prototype parts almost nonstop.
Helpful Report
Posted 6 years ago
Fast, proactive response, answering ALL my questions
Helpful Report
Posted 6 years ago
Tiertime is rated 4.8 based on 1,716 reviews