Tiertime Reviews

Name: Tiertime
Rating: 4.75

4.8 Rating 1,716 Reviews

95 %

of reviewers recommend Tiertime

4.8

Based on 1,716 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5

About Tiertime:

Developer and manufacturer of 3d printers

Visit Website

Phone:

+86 13810480728

Tiertime 5 star review on 21st October 2024

Tiertime 5 star review on 11th April 2024

Tiertime 5 star review on 29th December 2023

D Kautz

Tiertime 5 star review on 8th February 2023

Tiertime 5 star review on 26th October 2022

C Heimerl

Anonymous

Anonymous // 01/01/2019

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“I purchased Cetus3D Nozzle by your support. thank you very much.”

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Posted 6 years ago

“Reality helpful”

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Posted 6 years ago

“Hi Joshua Chang, Thank you for your suggestions, I tried the older software and it worked well for our older 3D Printer....Problem solved”

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Posted 6 years ago

“I am very happy with your comment My printer is working like new. Thank you very much. Regards Gert van Kraay The Netherlands”

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Posted 6 years ago

“We are happy now, but it has been a journey. Mac support needs work.”

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Posted 6 years ago

“The response time is good, but now I have a choice to make. The printer is working right now...should I follow this latest advice and risk the update? I know that TT support is expensive, but it is really as important as the product. We are building relationships. Not just one sale, future sales, recommended sales. Macs are a small but important niche in the education market. Im a fan of the product, but the effort to get it to print has been heavier than I would want to endorse to colleagues.”

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Posted 6 years ago

“excellent follow up”

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Posted 6 years ago

“Good service”

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Posted 6 years ago

“I think that you need to recommend filament option, just to show that you are developing the industry and equipment”

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Posted 6 years ago

“I felt good relationship. very friendly.”

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Posted 6 years ago

“Very quick and accurate response to my enquiry”

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Posted 6 years ago

“Content de la réponse. Service compétant et plutôt rapide.”

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Posted 6 years ago

“Friendly and fast. Hope my old UP Mini 1 can be fixed!”

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Posted 6 years ago

“Responsive to customer needs.”

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Posted 6 years ago

“We found a work around that works. So are going to wait on this advice.”

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Posted 6 years ago

“Já adquirimos 3 impressoras e estamos satisfeitos com todas.”

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Posted 6 years ago

“very good”

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Posted 6 years ago

“The support was more of a trail of breadcrumbs. It worked eventually. But it took a while to get out of the woods.”

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Posted 6 years ago

“Okay, we may not be the sharpest tools in the box, but we do have experience with software, 3d printers, and so on. 23 years for me and 15 years for my IT end user support guy. So we have worked on the printer everyday for three weeks, 1st issue a missing sd card, then activation and software issues. We used the forums extensively before involving customer service. I would recommend the printer to others but caveat that it is not plug and play, and a tremendous amount of fiddling to get it working. The printer itself is a solid unit, the air filter a huge plus, but remember all we want to do is print and that has been along time coming. So I would say don't buy it if you don't have time or energy to complete the set up. I'm using an imac with OS 10.11.6 so your milage may vary.”

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Posted 6 years ago

“Took a while but we got therein the end.”

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Posted 6 years ago

Tiertime is rated 4.8 based on 1,716 reviews