Tiertime Reviews

Name: Tiertime
Rating: 4.75

4.8 Rating 1,716 Reviews

95 %

of reviewers recommend Tiertime

4.8

Based on 1,716 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5

About Tiertime:

Developer and manufacturer of 3d printers

Visit Website

Phone:

+86 13810480728

Tiertime 5 star review on 21st October 2024

Tiertime 5 star review on 11th April 2024

Tiertime 5 star review on 29th December 2023

D Kautz

Tiertime 5 star review on 8th February 2023

Tiertime 5 star review on 26th October 2022

C Heimerl

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Cetus support kindly provided the a new STL file for a fan duct. Very helpful, great support.”

Helpful Report

Posted 6 years ago

“Despite some product quality issues I experienced, the support staff was fast, courteous, and resolved my issues satisfactorily.”

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Posted 6 years ago

“It worked, but only for one print, that failed.”

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Posted 6 years ago

“Fast and good service”

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Posted 6 years ago

“As I was unable to reproduce the issue I cannot fault support - in fact they responded promptly and honestly.”

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Posted 6 years ago

“Slow response”

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Posted 6 years ago

“Very proactive checking of order and making sure I understood .implications.”

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Posted 6 years ago

“Clear and useful answer :)”

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Posted 6 years ago

“My problem appears to have been resolved. Thank you”

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Posted 6 years ago

“Thank you for the support! My problem appears to have been resolved”

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Posted 6 years ago

“It took two weeks before someone reached out to me. By then I had resolved the problem on my own.”

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Posted 6 years ago

“excellent customer support and quick solution”

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Posted 6 years ago

“thank you for very quick replies”

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Posted 6 years ago

“Thanks for sticking with my problem, which was apparently the CPU board wasn't activated at the factory. The new board took a while to arrive but has corrected the situation and I'm back to happily printing parts on this amazing printer.”

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Posted 6 years ago

“Good information”

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Posted 6 years ago

“Very happy with the service received”

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Posted 6 years ago

“Informational response, not a fix.”

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Posted 6 years ago

“perfect solution”

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Posted 6 years ago

“The information I needed. Thanks.”

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Posted 6 years ago

“thank you very much”

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Posted 6 years ago

Tiertime is rated 4.8 based on 1,716 reviews