Hi Scot
Thank you for the order, so sorry royal mail delivered the order after the estimated delivery date provided which is very frustrating but luckily you did not pay £4.99 postage. I would always encourage customers to communicate with companies if you have any issues rather than going straight to review as we can’t help if we are unaware of any problem.
Regards
TiesRus
Regards
TiesRus
“I couldn’t be happier with the service I have received from Ties R Us. I sent an email to the sales inbox on 21/11/2025 regarding a missing order. It was resolved really quickly. A re-order was done and I received my tie today, 24/11/2025. Special thank you to Sol who sorted everything out and delivered excellent customer service.”
Hi Nnamno
We’re very sorry for the delay. Please email us with your order number so we can locate it and resolve this—whether by resending or refunding if it’s lost. We’ll investigate with the courier and keep you updated.
Kind regards,
Team Ties R Us
“Absolutely fantastic customer service from Ties R Us. I had ordered lots of ties for our wedding but needed to change the colour. Even though it was past the 30 days they were more than accommodating to change them for me as long as they still matched the batch they had to be able to resell them.
I can’t recommend them enough and the quality of the ties are great and price is fantastic too.”
“Bought this tie to attend a charity ball where cadbury blue is the charity colour.
Perfect colour and price is great for a tie I will probably only wear once.
Delivery was on time and I am very pleased with the overall experience.”
“Fabulous service with very quick delivery options.
The tie and pocket handkerchief are excellent quality and good value. I ordered 3. The colour match with each one was perfect.”
“Ordered a tie and hank and also an extra tie, which on line had same description and colour, just a standard tie rather than a skinny one. When they arrived, they were different colours, so unfortunately had to return at my cost.”
Hi Susan
Thank you for the order, which was for a dusty blue skinny tie and a light blue classic tie which are different shades and won’t match.
We will issue a refund once we receive
Have a lovely day
TiesRus
