Hi Carole Harris,
Thank you for your review. We’re very sorry to hear about the issue with your bow tie. I have checked our records but unfortunately cannot find any previous correspondence from you regarding this issue.
Please contact us at sales@tiesrus.co.uk with your order details, and we’ll be more than happy to look into this and resolve it for you as quickly as possible.
Kind regards,
Ties R Us
“Very happy with my purchase. The tie and pocket square are excellent quality and looked perfect with my suit. Delivery was incredibly quick as well! Great service all round from Ties R Us and I’d definitely buy from them again.”
“I ordered a tie and a pocket square. The delivery was free of charge but did take 5 to 6 days to be delivered, but I was very pleased with the quality of both items, considering their price. I will definitely use Ties R us again.”
“Customer service was brilliant when I ordered something too late & it wouldn’t have arrived in time for a wedding, I had a super quick response to an email with the option to add next day delivery. And the cuff links were perfect !”