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Timpson Reviews

2.6 Rating 329 Reviews
40 %
of reviewers recommend Timpson
2.6
Based on 329 reviews
Customer Service
Communication Channels
Telephone, Email, Live Chat

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Timpson 1 star review on 19th November 2024
Kelly Diamond
Timpson 1 star review on 1st October 2024
Eve
Timpson 5 star review on 5th August 2024
Anita Flintoft
Timpson 1 star review on 13th May 2024
Anonymous
Timpson 1 star review on 13th May 2024
Anonymous
Timpson 1 star review on 16th November 2023
Cherry Chen
Timpson 1 star review on 16th November 2023
Cherry Chen
2
Anonymous
Anonymous  // 01/01/2019
“I visited your store in Morrisons Carlisle today to collect a pair of shoes and in addition my wife needed a passport photo We were served by Kenny who was really helpful and most charming Thank you Kenny”
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Posted 4 years ago
“I always go to the Tmpsons inide Fenwick of Newcastle as the gntleman there is always helpfuland politewhether its for shoe/boot repairs or a watch battery replacement. I cannot fault him.”
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Posted 4 years ago
“I went to Timpsons in Morrisons at Dumbarton. The staff there could not have been more helpful. They were friendly, polite and helped me with what I needed. Excellent service I will be shopping there more often.”
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Posted 4 years ago
“I have today collected another suit from your branch at Morrisons store in Totton from Christina who was standing in for the manageress who was away. Christina couldn't have been more helpful and, like the experience I have always had from Timpkins, went the extra mile with ensuring everything I requested was resolved quickly. Your staff are a credit to the way you run your business.”
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Posted 4 years ago
“Brilliant customers service today at the South Woodford Timpson outside Sainsburys. Courtesy, kindness and professionalism. They do great work and make you feel special. I'm truly delighted and can't recommend too highly.”
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Posted 4 years ago
“Brilliant customer service this morning in branch at Tesco Pitsea. Didn’t catch the person’s name but he was friendly, helpful and informative. I didn’t even know there was such a thing as a lifetime guarantee watch battery so pleased I went there this morning.”
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Posted 4 years ago
“The two gents at the Timpson in Morrisons St Helens, Merseyside were very friendly and helpful each time I visited and I will definitely use again”
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Posted 4 years ago
“First Class Artistry by Timpson's Fenwick Newcastle upon Tyne! A bespoke shoemaker said they could resole my Barker shoes using stitched leather soles. Instead they destroyed them using glue and only replacing a small section of the sole, a heel also fell off two days later. Timpson's completely rebuilt the shoes, stripping them back to just the upper sections as the Welts also had to be replaced from being previously removed to enable the leather soles to be stitched to the upper sections. I truly thank Timpson's for fully restoring my Barker shoes to their original splendour. If you are looking for trust, integrity, professionalism and first-class craftsmanship, go to Timpson's at Fenwick Newcastle.”
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Posted 4 years ago
“Want to thank Stephen (Antonine Way, Cumbernauld) for excellent service repairing the smart key for my campervan. I was sure it was beyond repair but he managed to resurrect it. Thanks. .”
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Posted 4 years ago
“Amazing service, great price & very friendly & efficient. Highly recommended.”
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Posted 4 years ago
“Matt at the Stroud branch offered the greatest possible level of service; professional, friendly, engaging, thank you! The level of service Timpson offers is 2nd to none in my experience. Keep up the great work!”
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Posted 5 years ago
“Matt at the Stroud branch offered the greatest possible level of service; professional, friendly, engaging, thank you! The level of service Timpson offers is 2nd to none in my experience. Keep up the great work!”
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Posted 5 years ago
“Timpsons are expensive but the guys in the Asda store, are great, friendly helpful and charming. (Bolton asda).”
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Posted 5 years ago
“Had a new key fob done not to the best standards and had problems with it opening my car door after a day or so . Took it into a differwnt branch and johnny (mobile manager) shotton branch went above and beyond for me today he replaced everything and left me the old one in case of emergencies .its people like him that make you come back again exellent customer service and dealt with it quite quickly .thank you johnny”
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Posted 5 years ago
“Excellent service from Richard and team at the Metro Center branch. So helpful really fast repair and great price.Highly recommend them.”
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Posted 5 years ago
“We have just bought a house in Hayes London. A guy called Richard from Timpson put locks on all our internal and external house doors. He did a brilliant job. He was quick tidy and professional with all his work. We called him back to the house to do additional lock related work on several occasions. On every occasion his work was outstanding. Richard is a nice pleasant guy who’s a fantastic locksmith.”
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Posted 5 years ago
“I had to go into asda in Corby northants for key cutting service a man called patrick served me and was so helpful and polite I ended up getting my shoes heeled as well 😊”
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Posted 5 years ago
“Timpsons, in Sainsbury car park, Stratford Rd, Shirley repaired my car key fob. The car dealer quoted £237 but Martin managed a successful repair for £50. Extremely helpful and patient in achieving a great result.”
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Posted 5 years ago
“I visited your giffnock store within morrisons today. The assistant Mick who was filing in today was very helpful. He helped me to print out pics. He asked me if these were for anything in particular and if i required any frames. I explained my mum had passed away and we wanted the pics to go with her. He made the pics bigger in size, gave me a 2nd copy and did not charge me anything. Very understanding and a credit to your company”
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Posted 5 years ago
“Amazing sevice by Garry at Slough Branch he went out of his way to be such a help to me on getting the right present for my family. So good to have such customer skills well done such a nice man Jayne”
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Posted 5 years ago
Timpson is rated 2.6 based on 329 reviews