Timpson Reviews

Name: Timpson
Rating: 2.61

2.6 Rating 329 Reviews

40 %

of reviewers recommend Timpson

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2.6

Based on 329 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat

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Timpson 1 star review on 19th November 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Leon at Timpson at the Mall, Cribbs Causeway Bristol was excellent and very helpful. Thank you. An example to all store workers.”

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Posted 3 weeks ago

“Leon at Timpson at the Mall, Cribbs Causeway Bristol was excellent and very helpful. Thank you. An example to all store workers.”

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Posted 3 weeks ago

“Looked at the previous reviews about Timpson's, Morrison's, Hamilton and agree 100% with them. Aaron is an extremely helpful and knowledgeable young man who is a credit to himself and the company. Can speak highly enough of him.”

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Posted 3 months ago

“Mark in Whiteley is always professional, knowledgable & friendly. Good service.”

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Posted 4 months ago

“Lee at the Newcastle branch by the Tesco was absolutely fantastic. I wanted a padlock engraved but the padlock I had was quite large and had a seal on it so Lee wasn’t sure if it would turn out ok. We took the risk and I ended up not being 100% pleased with it, so Lee didn’t charge me for the engraving because he agreed some of the letters you couldn’t read, however I appreciate his time and effort for trying to make it work even though he was worried it might not work. A really decent guy and I 100% recommend this timpsons store Thank you”

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Posted 5 months ago

“I called Gary at Timpson Sainsbury’s Brookwood (branch 1150) to ask if he could help, as I had pulled the tongue out of one of my running spikes … he said to bring it in to see what he could do - so I did, 15 minutes later on my way to do my weekly shop. It was an unusual and awkward task for Gary, but when I returned 45 minutes later, he had finished it. He’s a magician and I’m a really pleased customer !”

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Posted 6 months ago

“I was served by Daniel from Portugal in the Timpsons branch that is connected to Fulbourn Tesco (Cambridge) and he was so friendly, spontaneous and nice that he made my day! He approached his job with a mixture of care and personal attention which I appreciated. I hope that his boss reads this review ... yours sincerely Judy Metliss”

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Posted 9 months ago

“Morning. I have just had a second watch strap change for my Mum ( I suppied the straps). A very Knowledgable young man called Dean fitted them in minutes. There was no charge in both my visits. he refused monies. very kind. I would never go anywhere else, thanks to his kind gesture. Richrard”

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Posted 1 year ago

“Shaun and Paul at Norwich branch went out their way to get information on an old lock and cut keys. Very helpful indeed.”

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Posted 1 year ago

“I have never met such a helpful, happy charming gentleman as Peter who works in the Timsons in Morrisons Carmarthen. So helpful and really cheered my day up,I'll definitely go back! No rushing me and nothing was told much bother !”

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Posted 1 year ago

“Not happy with previous repair.Staff on phone and Pembroke Dock shop, are amazing friendly and helpful.”

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Posted 1 year ago

“Gazza from the Aylesbury branch did a superb job. I asked him if they sell the leather loops to go around my belt - he didn't but he took a handbag strap from his odds and ends box, sewed it together and made me a loop that fits my belt. I'm very grateful he made the extra effort for me. Thank you”

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Posted 1 year ago

“Fantastic service at Timsons, Torquay (Sainsburys) when I used this shop. Steve was so very helpful and very pleasant. What a difference it makes. Well done....Bob.”

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Posted 1 year ago

“Wonderful service at Timpson, Clement Attlee Way, Portsmouth. Visited for a replacement car key on Wednesday, 23rd April, '25 as both buttons had broken on my existing key. Served by a friendly, smiley chap who, within 10 mins had given me a new key, which worked perfectly and was reasonably priced. Would highly recommend.”

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Posted 1 year ago

“Mags from timpsons.at granton edinburgh was amazing, helpful, friendly made you feel at ease when she was talking to u. She developed some photos for me she was very cheerful and chatty.. Thanks mags”

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Posted 1 year ago

“Patrick at Uppingham Timpson gave me excellent service with a difficult repair”

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Posted 1 year ago

“Natasha at timpson asda forest Town Mansfield, was very polite and game me excellent service will definitely use them again now 😊”

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Posted 1 year ago

“Amazing service ..got my keys in just 2 minutes at timpson located at morrison, Granton. Nice gentleman named Walter. Thank you”

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Posted 1 year ago

“Kateln at Timmons Filton Bristol in the Sainsburys store location was very friendly and repaired my watch strap free of charge wonderful customer service thank you from Rikki”

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Posted 2 years ago

“Loughton Branch. Winston & Michael are absolutely delightful. They are totally professional, friendly, kind and do a great job. They are an asset to the company.”

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Posted 2 years ago

Timpson is rated 2.6 based on 329 reviews