Timpson Reviews

Name: Timpson
Rating: 2.61

2.6 Rating 329 Reviews

40 %

of reviewers recommend Timpson

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2.6

Based on 329 reviews

Customer Service
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Timpson 1 star review on 19th November 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nicky from thamesmead store was so very helpfull.got very old car that needed new keys. Nicky done then all apart from one.so been ordered by her .special for me.she gave great service and friendly lady.ill back to her again.”

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Posted 5 years ago

“Went to Timpson at Sainsburys Melton Road Leicester. Needed batteries for two watches. Didn't manage to remember the guy's name who served me but I was really impressed with attitude and how helpful he was. I had forgotten my battery for life card but he replaced battery anyway without charge. Many thanks to him, lovely to know there are still people around who go the extra mile. Thankyou”

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Posted 5 years ago

“I visited the Timpson co-located with Asda in Roehampton to get some keys cut. Matt could not have been more helpful or knowledgeable and even though the keys were not in stock he ordered them and contacted me when they arrived. He was friendly, personable and went above and beyond to help me”

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Posted 5 years ago

“I had two Ingesoll keys cut today at Pimlico Hardware. They stuck in the lock and the barrel had to be replaced. Very bad news. I was extremely nervous about having more keys cut but Seb at Timpsons on the Kings Road cut six for me and they all work perfectly. Fabulous service. Oh how I wish I’d gone there first. But you live and learn. Top marks Timpsons and Seb !”

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Posted 5 years ago

“Timpsons Hanworth Sainsbury's/ Mike was extremely helpful and made an excellent job of repairing two pairs of shoes. He was friendly. obviously happy in his work and a credit to the company. John Bevins.”

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Posted 5 years ago

“We use timpsons for a variety of produces and services and at both the whiterose leeds and timpsons in asda durka , in wakefield we can only compliment on the outstanding service and individual service to each customer with nothing too much trouble, very polite and pleasant and always a smile . Well done Timpsons on your excellent staff and the service they give to us .”

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Posted 5 years ago

“I had my boots heeled at Timpsons at Tescos store Loughborough, the man did an amazing job on them and even gave them a polish. He was very helpful and very friendly. I would recommend everyone to use this service- thankyou”

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Posted 5 years ago

“What great service I received yesterday from "Wayne" at Timpsons in Stroud. I do hope he gets to Bangkok!”

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Posted 5 years ago

“The Timpson outlet at Morrisons, in Dumbarton is first class. The gentleman in charge here is excellent, very professional, and helpful. A pleasure to meet people of this high calibre today. Would highly recommend to all.”

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Posted 6 years ago

“Took my Loake boots into the Gainsborough store for a complete re-sole. He fitted new leather mid-soles, new cork, new shanks and did beautiful work stitching Dainite out soles to the Goodyear welt. A perfect job for a lot less than Loake wanted for doing it. This guy is a true professional and I will be giving him more custom in the future.”

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Posted 6 years ago

“Burns precinct Kilmarnock manager went above and beyond first class”

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Posted 6 years ago

“Chandlers Ford, Eastleigh branch brilliant. Had some old boots that were seemingly irreparable but the guy in the store went over and above what he needed to do to get them repaired. I was thrilled with them!”

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Posted 6 years ago

“Don at Chadderton provided a fantastic service on my watch and was so friendly and welcoming. Will be back!”

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Posted 6 years ago

“Joe, at Tesco Potters Bar, is first-class. Nothing is a bother and he is so professional and, without question, is a credit to Timpson. Timpson are lucky to have Joe who is such a dedicated and professional employee.”

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Posted 6 years ago

“Went to store no. 1111 at lyons farm, worthing on Saturday 14th June, was meet by a lovely young man (Luke) who was polite, and happy to help. Well done Luke. A very happy customer.”

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Posted 6 years ago

“Excellent service from the store in Fulham Broadway today. Good to see them open again. Always very helpful and polite.”

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Posted 6 years ago

“Timpsons at Sainsburys Tunbridge Wells - always polite, always helpful. Reasonable prices and excellent service.”

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Posted 6 years ago

“Thompson’s Ramsgate always the best. Thank you for a great job done on my boots.”

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Posted 6 years ago

“By providing a very helpful and professional service”

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Posted 6 years ago

“Fantastic service from the Warrington branches. I use the large Tesco branch (jewellery) and the Birchwood branch (watches) I put in a selection of jewellery (earrings and bracelet) to be repaired. They are sent to another branch, where you will receive a quote. You then decide if you want to go ahead. Excellent prices for repairs in comparison to high street jewellers. Only yesterday l collected my wedding ring which was re-coated, again excellent job great price. The staff are also very knowledgeable in respect of jewellery and watches. I wouldn't consider going to a Jewellers now, as Timpsons offer a fabulous service.”

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Posted 6 years ago

Timpson is rated 2.6 based on 329 reviews