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Timpson Reviews

2.6 Rating 309 Reviews
39 %
of reviewers recommend Timpson
2.6
Based on 309 reviews
Customer Service
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Timpson 1 star review on 19th November 2024
Kelly Diamond
Timpson 1 star review on 1st October 2024
Eve
Timpson 5 star review on 5th August 2024
Anita Flintoft
Timpson 1 star review on 13th May 2024
Anonymous
Timpson 1 star review on 13th May 2024
Anonymous
Timpson 1 star review on 16th November 2023
Cherry Chen
Timpson 1 star review on 16th November 2023
Cherry Chen
2
Anonymous
Anonymous  // 01/01/2019
gentleman at Timpsons branch in Trinity, Wakefield was so friendly, efficient and accommodating. first class service
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Posted 2 years ago
I went in to the Bury shop in Tesco and the Dylan the assistant was extremely helpful the.He did a quick repair to one of my boots and said i didn't owe him anything. It was nice to now there are still good people who just don't want to rip you off. Dylan is a credit to the Company.
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Posted 2 years ago
Mark at Timpsons in Batley is always very helpful and goes that extra mile, I have had several jewellery items where he has fixed something for free too. I would highly recommend Timpsons. Great work Mark
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Posted 2 years ago
Adam at the Wakefield store really made my day today as I’ve got my wrist watch altered on Saturday by a different person paid a £10. But he never issued me a receipt, but the alteration wasn’t what I expected my fault I must admit. Going back today though to get it altered again Adam was a great help I explained to him what had happened he totally took it well and altered the on a good will gesture with no charges at all he had good customer service skill I will definitely recommend anyone to go Timoson thanks Adam I will see you again.
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Posted 2 years ago
Had to go to Timpson (Guildhall, Exeter) to get keys cut after another locksmith gave me key that didn't fit! Guy behind the counter was very polite, articulate, very knowledgeable and professional. The key cutting was very quick and reasonably priced (and they did fit!). Highly recommended.
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Posted 2 years ago
Called in at Timpson Asda, Rotherham to have a battery fitted into my waterproof Timex watch. I was honestly expecting the cost to be a lot more than what I was charged, and when I was informed that the cost included a lifetime battery, I was really pleased and surprised. My watch was checked for waterproofing before any work was carried out, and again after a new battery was fitted. Ian was so pleasant and professional to talk to, and explained the full process in layman’s terms as he fitted the new battery. Very impressed by his attitude and dedication to his work over what is basically a cheap watch. Would have no problems in recommending Ian and TIMPSON to anyone.
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Posted 3 years ago
Fantastic service by Andy in sainsbury Bury st edmunds ! At one point we didn't think he could tune my new key in because the chip wouldn't allow but he found a way. Provided a nice new 3 button key, programmed & key cut at a great deal 👌 Great going mate, especially as you were dealing with 3 different things at same time ! this is why I'll be back !
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Posted 3 years ago
I visit Timpsons shop fairly regularly at Seddlescombe, East Sussex. They are always helpful and polite. They are efficient and happy to give advice and good service.
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Posted 3 years ago
Quick efficient service by Shane in st.austell, will definitely use again
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Posted 3 years ago
Perfect dry cleaning service
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Posted 3 years ago
I visited your store in Morrisons Carlisle today to collect a pair of shoes and in addition my wife needed a passport photo We were served by Kenny who was really helpful and most charming Thank you Kenny
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Posted 3 years ago
I always go to the Tmpsons inide Fenwick of Newcastle as the gntleman there is always helpfuland politewhether its for shoe/boot repairs or a watch battery replacement. I cannot fault him.
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Posted 3 years ago
I went to Timpsons in Morrisons at Dumbarton. The staff there could not have been more helpful. They were friendly, polite and helped me with what I needed. Excellent service I will be shopping there more often.
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Posted 3 years ago
I have today collected another suit from your branch at Morrisons store in Totton from Christina who was standing in for the manageress who was away. Christina couldn't have been more helpful and, like the experience I have always had from Timpkins, went the extra mile with ensuring everything I requested was resolved quickly. Your staff are a credit to the way you run your business.
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Posted 3 years ago
Brilliant customers service today at the South Woodford Timpson outside Sainsburys. Courtesy, kindness and professionalism. They do great work and make you feel special. I'm truly delighted and can't recommend too highly.
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Posted 3 years ago
Brilliant customer service this morning in branch at Tesco Pitsea. Didn’t catch the person’s name but he was friendly, helpful and informative. I didn’t even know there was such a thing as a lifetime guarantee watch battery so pleased I went there this morning.
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Posted 3 years ago
The two gents at the Timpson in Morrisons St Helens, Merseyside were very friendly and helpful each time I visited and I will definitely use again
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Posted 3 years ago
First Class Artistry by Timpson's Fenwick Newcastle upon Tyne! A bespoke shoemaker said they could resole my Barker shoes using stitched leather soles. Instead they destroyed them using glue and only replacing a small section of the sole, a heel also fell off two days later. Timpson's completely rebuilt the shoes, stripping them back to just the upper sections as the Welts also had to be replaced from being previously removed to enable the leather soles to be stitched to the upper sections. I truly thank Timpson's for fully restoring my Barker shoes to their original splendour. If you are looking for trust, integrity, professionalism and first-class craftsmanship, go to Timpson's at Fenwick Newcastle.
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Posted 3 years ago
Want to thank Stephen (Antonine Way, Cumbernauld) for excellent service repairing the smart key for my campervan. I was sure it was beyond repair but he managed to resurrect it. Thanks. .
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Posted 3 years ago
Amazing service, great price & very friendly & efficient. Highly recommended.
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Posted 3 years ago
Timpson is rated 2.6 based on 309 reviews