Timpson Reviews

Name: Timpson
Rating: 2.61

2.6 Rating 324 Reviews

40 %

of reviewers recommend Timpson

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2.6

Based on 324 reviews

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Communication Channels	Telephone, Email, Live Chat

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Timpson 1 star review on 19th November 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Popped into Timpson in Daventry on the 26th of July. Asked David if he could engraved a letter A on my necklace. Very pleased with the result. Excellent customer service. Will definitely go back back there again without any hesitation”

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Posted 1 year ago

“Timpson at Tesco extra in Watford. I had keys cut which wouldn't fit. It turned out it was the thickness of the blank. I returned 3 times then Naz ordered special blanks I have just returned home and they fit perfectly. I received fantastic service from Naz. He is a credit to your company.”

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Posted 1 year ago

“I am very impressed with the services provided at the Timpson branch in Worthing, West Sussex. As such, I recommend Timpson to other customers. As an autistic individual, it is sometimes challenging to seek more obscure services such as dry cleaning, clothing alterations etc. in particular as often these services require dialogue and social interaction. Such services, on the face of it, can appear confusing to me. Stores like this provide a welcome exception and have since put my mind at ease in easily maintaining my professional attire. William has practiced excellent customer service on my recent visits, answered all of my questions and processed my orders in a timely manner, without rushing me. I have been clear in what the services involve, how much they cost and when they will be completed by. The services are a fair price and completed in an agreeable time scale. The staff are friendly and informative. The opening hours and location are convenient. I hope that this positive feedback reaches William, who deserves recognition for his impeccable customer service. Thank you.”

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Posted 2 years ago

“Excellent Service received today by Paul from the Oldham branch (5354) Thank you so much for your outstanding customer service today, Regards Elaine Lloyd”

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Posted 2 years ago

“I initially took my shoes to be repaired elsewhere, but the work was poorly done. Desperate for a solution, I went to Timpson shop in Staines, hoping they could fix the mess. Jason undid the bad work from the other store and saved my shoes. He did a spotless job and was both friendly and professional throughout. I can't thank Jason enough!”

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Posted 2 years ago

“Excellent service today at the keighley shop which is located next to sainsburys. The young man there has great skills in customer service and nothing is too much trouble for him. I wish there were more like him. Thank you for your service today Yvonne”

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Posted 2 years ago

“Good afternoon yesterday I went into Timpson Smithdown Rd Liverpool. There was an old lady in front of me who could hardly walk the gentleman behind the counter. I think his name is Will. Made the old lady feel special like it was his mother(but it wasn’t) I only got keys cut, but I will certainly be back with customer service like that. You can’t go wrong. What a lovely man.”

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Posted 2 years ago

“Gareth at Brecon, did a perfect job repairing my favourite handbag”

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Posted 2 years ago

“Have visited Timpsons at Penryn - Gonzo very obliging and did a wonderful engraving job. Item ready and collected within hour. Delighted”

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Posted 2 years ago

“Dean at timpsons Stockport Mersey Square made my day. He repaired my handbag for me which needed a small screw to refill the handle, it was a favorite bag,navyblue Radley bag bought for me by my late grand mother, he repaireed it quickly and was so polite.”

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Posted 2 years ago

“I visited the Timpsons at Sainsbury’s in Ripley. The service was excellent, very friendly and helpful the chap fixed my favourite pair of shoes. Very happy and would definitely recommend.”

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Posted 2 years ago

“I was looking for an attachment to secure my alarm fob. The 2 chaps at Timpson Burton-On-Trent went beyond & above the call of duty. So friendly & helpful, l will definitely be a customer of theirs in the future.”

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Posted 2 years ago

“Timpson , Sir Isaacs walk ,Colchester ,Essex Fantastic service received this afternoon. Wed.day 14 th Feb ,24 . I Went to have few more holes punched in my waist belt. This was done with welcoming smile and refused to receive any payment. Simply great service .”

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Posted 2 years ago

“I regularly use Timpson’s at Fox Valley Stocksbridge. Once again I used this branch yesterday to have a key cut. I was served this time by a very pleasant young man called Rilae, currently on his work experience. He was under supervision from the regular employee, and provided me with a new key, accurately cut and no issues. Rilae was eager to please, I have given him feedback personally this morning. I wish him well in his future career. Thank you Rilae 😊”

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Posted 2 years ago

“I went to Timpson at Moor Allerton (next to Sainsbury’s ) Adam the manager, is absolutely first rate! Nothing is too much trouble and he is a credit to the company. Thank you so much for sorting out my watch. Graham Baxter”

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Posted 2 years ago

“I went into Timpsons at the Tesco Superstore in Sidcup. I received great service from Abi, who was friendly and very efficient. Thanks Abi!”

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Posted 2 years ago

“Went into timpson Tesco Trowbridge to get replacement watch battery which I had replaced 12 months ago and paid for life time battery replacement but I had lost the ticket but man was brilliant he replaced my battery and said that's ok we believe you. And didn't change for new battery. Top man.”

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Posted 2 years ago

“I went to Timpson in Borehamwood on Saturday for my car key, he is absolutely very helpful to fix my car key. Thank you for your fantastic service.”

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Posted 2 years ago

“I went to Timpson in sainsburys Kidlington with a key emergency after breaking a key to a medication cabinet. George was absolutely amazing and was able to cut me new keys from the broken one. Thank you George you're one in a million, fantastic friendly service.”

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Posted 2 years ago

“I needed to print photos from my phone but I was very confused.Tony Manager (Tesco hays bullsbrigh ) was very helpful and friendly ,to me to print and explained the process.I was very grateful for his excellent service A great assets to your company”

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Posted 2 years ago

Timpson is rated 2.6 based on 324 reviews