Timpson Reviews

Name: Timpson
Rating: 2.58

2.6 Rating 317 Reviews

39 %

of reviewers recommend Timpson

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2.6

Based on 317 reviews

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Timpson 1 star review on 19th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As Ex employee this lot caused me to have a breakdown whilst off sick with stress started disaplinary procedures never forgotten them nor will forgive also know of someone on the dry cleaning side same thing happend to them most stores no running water breaks highly discouraged no toilets in most stores overpriced items if your face fits or you grovel you'll be OK if not your done for! as for being part of the family omg highly delusional on their part all about ripping the last penny from the poor misguided people who are daft enough to pass through thier doors AVOID”

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Posted 1 year ago

“If I can give 0 I would. Had my car key for the last 4 weeks. and still not fixed. The South Ruislip Timpson in Sainsbury has no system and do not care. No details or phone number of customers to let them know what is happening and also for staff who are covering. The car key was thrown under the table in a box without any notes. The customer service is untrained and talk as if we had to be patient for months. Then they say I had to pay as they are doing a ser. This is their service!!!”

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Posted 1 year ago

“I went to Timpson at Moor Allerton (next to Sainsbury’s ) Adam the manager, is absolutely first rate! Nothing is too much trouble and he is a credit to the company. Thank you so much for sorting out my watch. Graham Baxter”

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Posted 1 year ago

“I went into Timpsons at the Tesco Superstore in Sidcup. I received great service from Abi, who was friendly and very efficient. Thanks Abi!”

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Posted 1 year ago

“Went into timpson Tesco Trowbridge to get replacement watch battery which I had replaced 12 months ago and paid for life time battery replacement but I had lost the ticket but man was brilliant he replaced my battery and said that's ok we believe you. And didn't change for new battery. Top man.”

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Posted 2 years ago

“I went to Timpson in Borehamwood on Saturday for my car key, he is absolutely very helpful to fix my car key. Thank you for your fantastic service.”

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Posted 2 years ago

“I went to Timpson in sainsburys Kidlington with a key emergency after breaking a key to a medication cabinet. George was absolutely amazing and was able to cut me new keys from the broken one. Thank you George you're one in a million, fantastic friendly service.”

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Posted 2 years ago

“Went to timpson at Aylesbury Tesco to get spare key for my new front door,was told it would take a few days gave them the serial number paid £35, never got a phone call went back following saturday the order had not be placed 2 weeks later i got a call picked the key up told them there sevice aws s...t and would never use them again.We needed another key my wife went to a lock and key company they charged £10 and the key was done there on the spot. Timpson customers beware a bit of a rip off i thinks.”

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Posted 2 years ago

“Took my watch to Timpson, Carmarthen for a new battery. The guy said, "I can tell from the way the second hand is moving that it's not the battery but the movement. I'll have to send it away for repair and it will cost about £80". I declined, and took it to a local jeweller who changed the battery for £10. The watch has worked perfectly since. Was the guy a horologist or a cobbler?”

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Posted 2 years ago

“I needed to print photos from my phone but I was very confused.Tony Manager (Tesco hays bullsbrigh ) was very helpful and friendly ,to me to print and explained the process.I was very grateful for his excellent service A great assets to your company”

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Posted 2 years ago

“Been use Timpson Edgbaston Morrison dry cleaning few years. couple times hard gelatinous mark been found on cloth after wash. i am not a fussy person and never go back to question them what is it until couple weeks ago my jumper been found a big hole on it after wash. report on line next day and been told need to speak to the shop manager. bring in the jumper and she first respond is: that won't be cause by us, not even apologize. then they went through their own investigate report. result is the damage can be caused by a sharp object but because no other cloth in the cleaning load had no damage so it is not possible for this one ??? how about by staff negligence on my jumpers only? the report result is by insect damage like larvae of the clothes moth. which is ridicules. i have been sent in 5 clothes to wash and only this been insect damage? i have hundreds cloth hang together in same wardrobe and never had any mark of insect on any of them. only because you can't find the reason so insect damage by customer will be the easiest way to explain and no responsibility on your side? the damage is so obviously cause by a sharp object and the store still use majority wired hunger with a sharp head. the cloth has been checked one by one on counter when receive. on return no one check with you on counter and all been put in a requested non-transparent bag. it is a valuable pure cashmere jumper and new only 1 year from purchase. i will tell everyone i know to avoid us Timpson dry wash and will never go back again.”

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Posted 2 years ago

“Visited Timpsons at Tesco Havant. Very friendly chap. Good customer service. Even gave me £5 off as it was my birthday.”

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Posted 2 years ago

“Awesome service from Gianluca at Dover Tesco , very professional throughout my phone repair . Thanks you”

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Posted 2 years ago

“Sunny in Beaconsfield did a great job replacing the heels of my Timberland shoes and in quick time. He replaced a watch battery too. Top marks!”

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Posted 2 years ago

“I made the mistake of buying two Timpson's watch battery lifetime guarantees. Both guarantees cost just under £25 each. One watch I bought the guarantee for was old and turned out to have a fault and the other watch also has a fault so neither watch can be used. The moral of the story is beware of buying this guarantee if your watch is not going to last long enough to get your money's worth out of the guarantee.”

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Posted 2 years ago

“took my sketchers trainers into shop wanted my insoles stuck back in was told didnt have any glue to stick them and man wasn,t interested have since stuck them with gorrilla glue so very poor service . Shop was outside Tesco in Sudbury Suffolk.”

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Posted 2 years ago

“Was in timpson store at Asda Toryglen to get a few pictures printed. Being a woman of a certain age I did not know where to start. The sales guy David was so helpfull and talked me through everything. He had it done in minutes for me. Thankyou David. Excellent customer service.”

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Posted 2 years ago

“Charged £34 for a standard door key. Truly awful retailer and customer service. Please go anywhere else.”

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Posted 2 years ago

“Charged me 9 pounds for a standard garage door 🔑 should be more like 4 pounds. Rip off !!! Won't ever return.”

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Posted 2 years ago

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Posted 2 years ago

Timpson is rated 2.6 based on 317 reviews