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Tippsy Reviews

4.8 Rating 2,592 Reviews

95 %

of reviewers recommend Tippsy

Company Reviews

Product Reviews

4.8

Based on 2,592 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Tippsy 5 star review on 7th May 2024

Tippsy 4 star review on 20th April 2024

Tippsy 5 star review on 19th April 2024

Tippsy 5 star review on 9th March 2024

Tippsy 2 star review on 29th January 2024

Tippsy 5 star review on 22nd November 2023

Tippsy 5 star review on 3rd November 2023

199

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I can't say enough about how pleased I am with Tippsy's customer service! I was very excited about my first Sake Club Box arriving and couldn't wait to see all my “goodies” that had just arrived! While I was opening the box, much to my surprise and chagrin, I found that one of the bottles had cracked, causing some sake to leak out. Looking on the website, it directed me to email Tippsy. I was very hesitant because I had played email tag with other businesses, but did as instructed. In less than 5 minutes, I had a reply to my email! The customer service representative was very apologetic and guaranteed that they would rectify this problem. Every step of the way, I received an email from the representative, so I could stay abreast. In less than a half-hour, I had received verification that my replacement bottle was being picked up by FedEx. As a Sake Club Member, I'm certain that Tippsy will make sure that their costumers are treated fairly, quickly and with respect. Thank you, Tippsy 🙇‍♂️”

Posted 2 years ago

“Tippsy sake rocks! Just an incredible resource for any sake lover, and my experience with having them ship sake direct to me has been flawless. You won't find a better selection in the US.”

Posted 1 year ago

Thank you for your review! We are encouraged by your kind words. Ganbari masu.

Posted 1 year ago

“Fast delivery and excellent product quality.”

Posted 1 year ago

“Having the same “no shipment” issue. No update for ~2 weeks after the order. They’ve never responded to my inquiry. Terrible company.”

Posted 1 year ago

Thanks for contacting Tippsy and sorry about the delay with your order. So sorry for the delay as we have some strict states to ship alcohol to. I hope you receive your order in time and enjoy the sake.

Posted 1 year ago

“Ordered with estimated delivery on Dec 21. Can't fulfill an order. Ordered on Dec 7. Now Dec 21. No shipment, no estimated shipment date and no reliable information about this shipment. UPDATE: Order status suddenly appeared and sake was delivered within 24 hours. I don’t know if it was in transit for 2 weeks or if the order was expedited after my complaint. Given that this order was for a Christmas present, it was upsetting that I had no information about whether it would be here in time or not. I’m glad it was delivered in time. I would give them more stars if not for their lack of status updates, which they seem trying to resolve.”

Posted 1 year ago

We apologize for this inconvenience. Our customer service has confirmed that your issue has been solved. Thank you for your patience and understanding.

Posted 1 year ago

“Wonderful selection and very quick shipping. Great costumer service. I have also very much enjoyed all the information that has come with the different bottles.”

Posted 1 year ago

“Tippsy. What a find! I've been a subscriber for a while now and Tippsy has been one of the many joys in my life. Really! I am quickly becoming a sake connoisseur!”

Tippsy 5 star review on 2nd October 2022

Posted 1 year ago

“I never got mine so I don't know”

Posted 2 years ago

Thank you very much for your review. We are sincerely sorry for the inconvenience this has caused with your order. Our Customer Support team will take care of this case.

Posted 2 years ago

“I've tried a number of sake providers over the years, but Tippsy is the most informative and has the best customer service. My prime supplier!”

Posted 2 years ago

“Sake is typically my alcohol of preference, and Tippsy is a great source for a variety of sake! I always have difficulty finding any offerings at local stores, and the time between each box from Tippsy fits perfectly with how long I go through each box. I will definitely be continuing my subscription for a long time to come~”

Posted 2 years ago

“We broke out the Ichinokura Himezen Ume to settle down and watch the live broadcast of Chris Broad’s YouTube channel as he reopened his studio in Sendai after the earthquake, and we were very pleased to see Tippsy featured as a sponsor! This bottle is so nice chilled, a great way to relax and enjoy the day. Nice and sweet, fruity start and a honey like finish. Great to have straight out of the fridge but I’m intrigued at the info card where it says this one is also good hot. Might have to try that later, if the bottle survives the day. ;-) I can always order more on the Tippsy website!”

Posted 2 years ago

“Is got a very nice fruity taste especially the cucumber in the end I hope of getting this again next time”

Posted 3 years ago

Hi Dan, Thank you so much for your review. We have some several unique sake which is SHICHIDA. It taste like Banana, but it dry sake! I hope you will like this sake!

Posted 3 years ago

“I ordered as a gift for friends. The Sake never arrived. Multiple calls and emails to both Tippsy Sake and GLS the delivery service went unanswered. Horrible customer service. I can't say whether the Sake was any good because it never arrived. I will never order from them again and all others should be aware. Order number 30847”

Posted 3 years ago

We don't have any more information other than what the tracking shows. We are sorry that the carrier still hasn't been able to make the delivery. If the delivery doesn't make it on time, please reject the shipment. We'll be sure to make a full refund. Again we apologize for the trouble you had to go through.

Posted 3 years ago

“Excellent quality of sake and the customer service is wonderful as well! I have yet to be disappointed with what I have received. So glad I discovered this wonderful site!”

Posted 3 years ago

Thank you for your review, Tyler! We are delighted to hear that you have been happy with our service. We hope to continue helping you enjoy sake!

Posted 3 years ago

“I just got my first box, but I didn't get product cards. This is frustrating because I want to learn about the sakethat I received and drink afterwards.”

Posted 4 years ago

Tippsy is rated 4.8 based on 2,592 reviews