“A good selection of premium sake. Whereas other sake online shops have spotty selections and low availability (often out of stock), Tippsy makes premium sake purchases easy and enjoyable!”
“From a UX/UI standpoint, the website looks great! There are a few tiny things I would change if I were running the website though. So one of the problems that I had when on the website is navigation. There were times where I tried to find a specific tab or certain information but I couldn't find it/I had a hard time finding it. For example, it took me a little bit to find the "Our Story" tab. I personally would move it along side "Sake Box", "Assorted sets", "Bottles", and "Explore" tabs because I personally expect to find the "About/Our Story" tab up there along with those other tabs. The same thing goes for the "Blog" tab. But these are my personally opinion and I think other than those things, the sake, the subscription service and especially, at least for me, the sake lessons are great!”
“Tippsy was great - very fast delivery. Sadly, I didn't like any of the Yuzu Sake I ordered.”
Posted 2 months ago
Hi Adrienne,
Thank you so much for your review.
We are really glad to hear about it! We always think about our customers first. Therefore, we try to ship as soon as possible when we ready to ship the order.
“This was my first time trying sake and I enjoyed it.”
Posted 3 months ago
Hi Katrina,
Thank you so much for your review.
We are so happy to hear about it.
We have a so many variety of sake on our website, so I hope you will find out your favorite sake!
“Order came in sooner than was estimated, packaging was perfect so nothing broke, made sure I had my tracking number and knew when it would come in since it needed a signature to receive. Order a plum wine sake, it was great description was on point.”
Posted 3 months ago
Hi Samantha,
Thank you so much for your review.
When we packed order, we really carefully pack it, and we try to ship earlier than estimate date.
“I like the fact that cards are provided to introduce the sake bought. Help me decide the sake to drink to pair with the meal.”
Posted 4 months ago
Thank you for taking those lovely pictures and so happy to hear you enjoyed and learned about sake! Pairing with meal is such a fun, right? Can't wait to hear back more reviews!
“While I am very happy, satisfied with my order, I am not happy with the lack of communication from Tippsy. After my order was placed my confirmation email said: "You will first receive a notification after order fulfillment. And later you will receive a tracking number in a separate email when your order is handed off to the carrier." This did not happen. When I emailed Tippsy one week later requesting a status update, I did not receive a response. The only way I knew I was getting my order was the UPS notification of delivery for the following day. Had it not been for the lousy NON-communication on Tippsy's part, I would have given 5 stars.”
Posted 4 months ago
Thank you for your feedback, Melissa. We are sorry that if the customer service did not respond you in the short time, and we usually respond to any request within 2 days. We apologize somehow you did not get any update. We hope we can serve you better next time. Please enjoy your sake!
Thank you for your review, and we import all the sake freshly and directly from Japan therefore they are not wholesale price. We hope you will enjoy the freshness and uniqueness from Tippsy Sake!
