Tippsy Reviews

Name: Tippsy
Rating: 4.77

4.8 Rating 2,592 Reviews

95 %

of reviewers recommend Tippsy

4.8

Based on 2,592 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Write Your review

Tell us how Tippsy made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

199

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“my first order broke during shipping so it took double the time because of that witch sucked but they did give me 10$ off if i ordered again witch was nice and the 2ed time i tried it came fine”

Helpful Report

Posted 1 month ago

“I've enjoyed Tippsy sake and whiskey orders for years. They're in California and I'm in Virginia. The shipment takes five to six days which is understandable. The only problem is Fedex. I've had a driver who would come to the back of the open garage of my home that used to house 11 people with separate rooms for boys and girls rooming together. Often Fedex would come to the back, knock, and leave a note. I've even left a note at the front and back door telling I have trouble walking. I keep track online and make sure the door is open with screen door unlocked. Since alcohol requires ID and signature, I yell in the house to tell them I'm coming. Or I would sit outside for a while to be sure. Thank you for your help;fullness and delicious sake and whiskey. You have the brands I want which is why I always choose Tippsy. Thank you.,”

Helpful Report

Posted 3 months ago

“I did not enjoy the Tengumai junmai. Too sweet, lacking any interesting notes”

Helpful Report

Posted 4 months ago

“Good service. Wonderful choice of sakes.”

Helpful Report

Posted 4 months ago

“Among the amazing characteristics of this site is the fact that live, helpful, polite, friendly and knowledgeable staff people reply to requests for help -- and get things fixed and sorted quickly, without passing the buck up the food chain to a senior manager, or the director-general of customer happiness.”

Helpful Report

Posted 4 months ago

“Tippsy has a wide variety of sakes. When the pandemic hit and it was hard to find sake, I found Tippsy with all my sakes and at great prices. Back in 2020, shipping was free to 6+ bottles. I understand prices have gone up but there is no more free shipping unless you pay annual shipping subscription.”

Helpful Report

Posted 11 months ago

“Best selection, wonderful learning opportunities, and responsive, professional customer service experience over the past year. Thank you, Tippsy.”

Helpful Report

Posted 1 year ago

Thank you so much for a lovely Company review, Lelia!

Posted 1 year ago

“Great sake and selections and immersive educational opportunities. I am truly enjoying the experience. Shipping costs are the only improvement I recommend.”

Helpful Report

Posted 1 year ago

Thank you for your review! Shipping costs are tough to get around - right now we offer $99 for one year unlimited shipping, and 20% discount on Tippsy Sake Club members' shipping. We are grateful you're trying sake from us.

Posted 1 year ago

“Online purchase experience was great. Shipping was fast. However, I was surprised and a little disappointed that shipping doesn't include any dry ice or ice packs. For high end sake like the Iwa, they should really be shipped with some kind of temperature control mechanism to ensure the quality is preserved. I would definitely not consider shipping a bottle of Komyo or Zankyo with this method of shipping.”

Helpful Report

Posted 1 year ago

“I like dealing with you but shipping time is too long”

Helpful Report

Posted 1 year ago

“I received my order in 11 days; it's in good condition. I will be giving it a taste soon. I enjoy the wide selection of sake with information on the beverage. It would be cool if they had postcards from the brewery's location with tasting notes and food pairings that came with the purchase, I know the information is online, but it would be cool to have.”

Helpful Report

Posted 1 year ago

“I surprised how easy the process is and how fast the shipping was.”

Helpful Report

Posted 1 year ago

“The products are excellent and so are the selections. The only issue I have is if the communication with the seller can be speeded up, as well as the shipping to Houston, TX is taking 3 weeks. Will buy it again in the future.”

Helpful Report

Posted 1 year ago

“Good sake, clearly put a lot of effort/care into the packaging and information provided with the sake. Would be a 5 star if they ironed out the kinks with shipping :)”

Helpful Report

Posted 1 year ago

“Previously purchased bottles were perfect. New flavor/mini samples were fine. A thick milky sake is so yummy. Thin light with a refreshing fruit is ok.”

Helpful Report

Posted 1 year ago

“Excellent job! Best online shop for Japanese sake fans for sure. Looking forward to see more of the top 50 ‘kuras’ in its lineup.”

Helpful Report

Posted 1 year ago

“This sake was wonderfully fresh and springlike. It was a very good compliment to grilled Japanese fish.”

Helpful Report

Posted 1 year ago

“Very good selection. Price somewhat high on premium Saki. Web site easy to use.”

Helpful Report

Posted 1 year ago

“I like the website, but the packaging could improve - as could the interface to check delivery statuses, which were glitchy, and linked to external sites that were not easy to navigate.”

Helpful Report

Posted 1 year ago

“Overall I rate Tippsy a very good rating because the sake tasted great and the delivery was received in a reasonable time. Despite my first package being damaged by UPS, the customer service at Tippsy was incredible. Customer service was quick and responsive to all my questions and concerns and got everything sorted out promptly. (Shout out to Tiffany for the great customer service I got) I would highly recommend Tippsy if you want high-quality and delicious sake.”

Helpful Report

Posted 1 year ago

Tippsy is rated 4.8 based on 2,592 reviews