Tippsy Reviews

Name: Tippsy
Rating: 4.76

4.8 Rating 2,674 Reviews

95 %

of reviewers recommend Tippsy

4.8

Based on 2,674 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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214

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It would be nice if we were informed of the delivery delays when ordering”

Helpful Report

Posted 2 months ago

“Great selection of otherwise inaccessible sake (at least in my market). Additionally, gray product information to select items specifically for my taste!”

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Posted 3 months ago

“Really appreciate the selection made available. I have few other options in our area.”

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Posted 3 months ago

“Great selection, unfortunately no level of purchase that includes freight!”

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Posted 5 months ago

“Great options on the website, and the sake set was fun, delicious, and informative. The only drawback is they don’t give an estimated delivery date at the time of purchase, and the gift ended up arriving well after Christmas. I did receive an order confirmation within minutes of placing the order, which gave me the delivery timeframe, however I reply immediately to cancel the order and no one replied.”

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Posted 6 months ago

“At first, I had only ever had sake warm. However, having the opportunity to receive and try higher quality sake has given the the chance to find and enjoy some rather refreshing varieties. I think for anyone who has enjoyed one type of sake, the Tippsy club is a great way to be introduced to the others. And anyone who is new to this type of alcohol, it's a nice introduction. One update however is that the website seems to have constant issues. I'm not sure why, but I've encountered several problems, including trying to ship my subscription early.”

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Posted 7 months ago

“The variety of sake to select from is amazing and the detailed descriptions and information for each is a very interesting bonus. I preferred when shipping was free for the subscription box membership, but that ship has sailed.”

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Posted 8 months ago

“The way the website is set up so you can try some interesting sake is very good. This incoudes the questionaire. The doeivery took a while but was fine and the sake was very good so far.”

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Posted 9 months ago

“Fantastic selection of sake. I wish I had more control over my sake selection in my sake club”

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Posted 11 months ago

“Overall, the online website is easy to navigate and provides great amount of valuable information on every sake sold. BUT improvements still needed on using valuable reward points earned for your frequent buyers program.”

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Posted 11 months ago

“Again hassle free delivery and in time. I love the variety and selection”

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Posted 1 year ago

“Great selection. I have access to sake I would otherwise not be able to try. I am new to sake so I appreciate the descriptions. Well packaged for shipping. I have contacted customer service ince and they were very helpful.”

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Posted 1 year ago

“Love how I can get the kind of sake I enjoyed in Japan and more.”

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Posted 1 year ago

“my first order broke during shipping so it took double the time because of that witch sucked but they did give me 10$ off if i ordered again witch was nice and the 2ed time i tried it came fine”

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Posted 1 year ago

“I've enjoyed Tippsy sake and whiskey orders for years. They're in California and I'm in Virginia. The shipment takes five to six days which is understandable. The only problem is Fedex. I've had a driver who would come to the back of the open garage of my home that used to house 11 people with separate rooms for boys and girls rooming together. Often Fedex would come to the back, knock, and leave a note. I've even left a note at the front and back door telling I have trouble walking. I keep track online and make sure the door is open with screen door unlocked. Since alcohol requires ID and signature, I yell in the house to tell them I'm coming. Or I would sit outside for a while to be sure. Thank you for your help;fullness and delicious sake and whiskey. You have the brands I want which is why I always choose Tippsy. Thank you.,”

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Posted 1 year ago

“I did not enjoy the Tengumai junmai. Too sweet, lacking any interesting notes”

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Posted 1 year ago

“Good service. Wonderful choice of sakes.”

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Posted 1 year ago

“Among the amazing characteristics of this site is the fact that live, helpful, polite, friendly and knowledgeable staff people reply to requests for help -- and get things fixed and sorted quickly, without passing the buck up the food chain to a senior manager, or the director-general of customer happiness.”

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Posted 1 year ago

“Tippsy has a wide variety of sakes. When the pandemic hit and it was hard to find sake, I found Tippsy with all my sakes and at great prices. Back in 2020, shipping was free to 6+ bottles. I understand prices have gone up but there is no more free shipping unless you pay annual shipping subscription.”

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Posted 2 years ago

“Best selection, wonderful learning opportunities, and responsive, professional customer service experience over the past year. Thank you, Tippsy.”

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Posted 2 years ago

Thank you so much for a lovely Company review, Lelia!

Posted 2 years ago

Tippsy is rated 4.8 based on 2,674 reviews