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Titan Attachments Reviews

4.4 Rating 26,657 Reviews
84 %
of reviewers recommend Titan Attachments
4.4
Based on 26,657 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 86%
Accurate And Undamaged Orders
Greater than 89%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Titan Attachments Reviews
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Phone:

800-605-7595

Email:

info@palletforks.com

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I ordered a suitcase weight cart and the onefore line process was quick and easy. Communications regarding order receipt, shipping, tracking etc. were good and the item was shipped quickly. It arrived damaged but Titan was quick to ship a replacement when contacted with photos of the damage. Unfortunately there is a design issue with the cart (it will not insert into hitch receiver far enough for pin to insert) that will require me to jury-rig a fix before use.
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Posted 1 year ago
The attachment arrived very quickly and seems to be very well built
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Posted 1 year ago
Ordered pallet forks. All three pieces were sent separate with FedEx. They came in a regular delivery truck. Shipped fast. I could manage to move all three pieces by myself.
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Posted 1 year ago
The top tray could be made from a little bit heavier material, otherwise nice product.
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Posted 1 year ago
I've never had a problem with anything I've ordered from Titan, until now. And it isn't Titan's fault; Fed Ex lost a 48" fork somewhere around Binghamton, NY. Titan Customer Service via phone handled the situation fine with little fuss until I received an email that included these 2 sentances: "Please be aware that this one-time exception is granted on the understanding that Route Shipping Insurance will be considered for your future orders. Unfortunately, we won't be able to offer further assistance for similar issues without the coverage provided by Route". I hadn't heard of this insurance option before when ordering through Titan. And I was taken aback by the abrupt wording that if I purchase anything from Titan in the future, I had better purchase this insurance. Otherwise if the shipment is lost by the shipping company, I'm SOL. I've utilized mail order from many vendors for years and never had them tell me that their responsibility ends once it's in the hands of the shipping company. Anyway, I received the replacement fork. BUT... Titan will be embargoed for a while and I'll utilize other, or local, vendors.
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Posted 1 year ago
Prompt delivery.
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Posted 1 year ago
Packaging on products is not very good. The boxes were all trashed when the products arrived. Some scratches on product due to the poor packaging. Green paint quality on the quick hitch was average at best but otherwise acceptable.
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Posted 1 year ago
The top hook will need to be replaced or modified becuase it does not provide enough clearence to attach to my impliments. So it's the similar problem that cheaper ones have. They sell a replacement hook to solve this problem but that adds more cost.
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Posted 1 year ago
No one gets 5 stars because then there is nothing to strive for. But based on total experience it was the highest level in my book just have to assemble what is needed and weather to use it
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Posted 1 year ago
I've bought a couple other tractor components from Titan and have been mostly happy except a pallet rack that had an obvious open weld. My disappoint with this recent purchase, a rock grapple, was mostly pricing. They nearly had doubled in price during Covid and I've waited until now watching the different "sales" for the opportunity to buy but had basically given up on buying a new one. Their sales emails were always for very small discounts. This one was a special flash sale that made it affordable to do this one small project of removing stone from a 10 acre food plot.
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Posted 1 year ago
Easy transaction fast shipping order on monday delivered on thursday
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Posted 1 year ago
There is always a glitch as the data-base doesn't recognize my address, meaning I cannot order online via PayPal or other methods. I need to have the assistance of a representative, which means, of course, a much longer process. The representatives who help are efficient and get it done however. Packaging was badly damaged, but the item (Quick Hitch) was not damaged.
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Posted 1 year ago
Shipping was fast and the quality of the implement is very good in my opinion. Customer service was quite tardy though in replying to questions. It took several days for them to respond on one question I had and by that time I had worked through a solution on my own.
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Posted 1 year ago
Good sturdy forks that fit my tractor perfectly
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Posted 1 year ago
Very happy with overall quality and how fast I received the pallet forks. However I had to botch the locking g holes about 3/4 of an inch on each side so it would fit my quick attach locks. I dont believe this to he a manufacturer defect probably was on the tractor side... tractor is a TYM T25 for future reference.
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Posted 1 year ago
3 of 4 items have been received quickly. I am waiting on the fourth item (ballast box) after 10 days so far. It appears to be a hold up from wherever it is being shipped from. Rack that was shipped had some paint chipped off it but not too bad.
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Posted 1 year ago
Excellent service! Great product. Attached to my mini skid steer perfectly. Thanks
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Posted 1 year ago
Received item fast,good customer service. Will buy from again
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Posted 1 year ago
Had a small issue with shipping damage but titan took care of me quickly and fairly
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Posted 1 year ago
order process was easy with fast delivery
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Posted 1 year ago
Titan Attachments is rated 4.4 based on 26,657 reviews