“The shipping company was horrible, they held the order for 2 weeks before delivery and shifted two times to a different company you need to get a better shipping company or you will lose customers and know you have lost me as a customer”
Hello, please accept our sincere apologies if your order was delayed. Unfortunately, we have no control over these delays, although our carriers try their best to keep track of information up to date. Your feedback will undoubtedly be used to enhance our shipping process so that our partner courier can deliver our products on schedule. We're delighted you received your order, and if you have any concerns, please email us at info@titanbrands.com.
“Great prices and excellent customer service. Delivery was quick. Only wish is that I could select hydraulic connector type so I don’t have to convert once item shows up.”
“The metal frame used to protect your product was broken again by the time it arrived. Luckily it was damaged this time like the first time. Would recommend your packing department construct something more solid to withstand shipping.”
Hi. We apologize for the inconvenience. We have gone ahead and removed your email from our listing. You will no longer receive any promotional emails from us. If you still received any after 24 hours, feel free to reach out so we can recheck. Please reach us at info@titanbrands.com if you require further assistance.
“Paid extra $15 for expidited shipping. Ordered on a Friday at lunch time, received it following Wednesday. E-mails about shipping and delivery were a little confusing. Looks to be good quality and have used it several times already.”
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