Hello, please accept our sincere apologies if the item you purchased did not live up to your expectations. We pride ourselves on providing high-quality products. If you’re not satisfied with your purchase, we offer a refund for up to 30 days after your order has been delivered, provided it is unused, in the original packaging, and in new condition. Here's the link to our return policy for your reference, https://www.palletforks.com/return-policy.html. Please reach us at info@titanbrands.com if you require further assistance.
“Horrible customer service, horrible shipping, they lost my first order and couldn’t get a straight answer from them at all about where my order was, this was two weeks after I was sent an email stating I would get item on a specific date. I just don’t like being lied to and them not doing anything to right there wrong, they could have at least overnighted the second item, but they did not. Will never buy again from them”
Hello. Please accept our sincere apologies if your package was lost in transit by our partner courier. Unfortunately, we have little control over these issues, and our couriers do their best to deliver our packages on schedule. I checked your account and found that you had already spoken with one of our customer support specialists, who had placed your replacement order. Please email us at info@titanbrands.com if you require further assistance.
“Very well built and strong
This attachment made quick work of leveling and loosening rock hard clay ground and was great on spreading and leveling dirt
My 25hp sub compact tractor was strong enough to get full benefit from this 60” blade and pulverizer.”
“Bad customer service. They want to charge me 20% restocking fee after more than a week of shipment being stuck in Memphis. Once you make the sale customer service is sourced over sears where people read from a script”
Hi, we sincerely apologize for your experience with us. I will be more than happy to look into your concern so we can make it right for you. Unfortunately, I am unable to locate your order details due to having limited information. Please reach out to us at info@titanbrands.com so we can assist you further.
“The chipper does a great job, I feed it frawns from my palms, (slowly) and it eats them up. It does great on anything I feed it thats under 4 inches. Well build attachment. I pass on the wet frawns as it will clog, as expected. For my estate it saves me time as I can chip as I clean and trim. Highly reccomend”
“This attachment is exactly what we were looking for! The extension, used in conjunction with our Titan grapple forks, allows us to gather tree waste more efficiently, saving both time and fuel costs.”
“Left side of rake always gets loose no matter how tight the bolts. This causes tines to twist and come out of there holes. It just slides over the debris and hasn't picked up much of anything. I will keep trying.”
Hello, please accept our sincere apologies if the item you purchased did not live up to your expectations. We pride ourselves on providing high-quality products. To best serve you, kindly file a warranty claim using this link: https://support.palletforks.com/hc/en-us/requests/new?ticket_form_id=360001282752. The warranty claim process is handled by our in-house Product Support Team, and this form delivers the information they need to quickly review and resolve your claim. Please reach us at info@titanbrands.com if you require further assistance.
Hello, please accept our sincere apologies if the item you purchased did not live up to your expectations. We pride ourselves on providing high-quality products. If you’re not satisfied with your purchase, we offer a refund for up to 30 days after your order has been delivered, provided it is unused, in the original packaging, and in new condition. Here's the link to our return policy for your reference, https://www.palletforks.com/return-policy.html. Please reach us at info@titanbrands.com if you require further assistance.
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