“I haven’t had a chance to put the extreme grapple to use yet, but the grapple is very heavy duty. It appears to be engineered very well and solidly constructed. I can’t wait to use it I know it will perform great.”
“Very happy with my purchase, Moved a few trailers around including my 27 foot hard top trolling boat with no problem and the cut out design made it easy to see the ball”
“We ordered replacement teeth for our grinder. We did have to have them shipped to my daughter and then she had to mail to me in Alaska. Would be easier if you shipped item to Alaska. They could have fit in a USPS box.”
“Works great so far. I’m doing fire mitigation in Colorado at a wooded 5 acre lot. It has proven to be ivery useful a relatively hardy. I’m not doing any rock work just brush and large branches. Pairs well with my kubota lx2610”
“Ballasts box was perfect for my needs. Only down sides are one of the lower 3 point brackets was bent during shipping, but it still hooks up to my JD imatch quick hitch without issues. Lower control arm pins are not drilled straight and if you need to use bushings with roll pins you will have to drill the pin holes larger.”
“The most unimpressed with customer service that I've been with any company in a while. I was setting up my order for a plow, went through as my preference was to look at the "Bread" financing options over 24 months. I set it all up - then when going through it again to make sure everything was set, it then switched to a previously used credit card that I purchased an item with in the past. It then processed and put it on my card. Immediately I realized the mistake and messaged (since you cannot call on Sunday when I ordered) customer service to please NOT ship and that I needed to make the payment change on this order.
No response. I had to reach out AGAIN and I was told that oops - too bad, we don't respond on Sundays, but now that you're reaching out again - it looks like we somehow shipped it without reaching out to you.
I then requested to change the payment method as I still wanted the product and I was told too bad - we don't make any changes once an item is ordered, the only option is to cancel, return the item (with 20% restocking fee) and then to reorder from your preferred method.
Unbelievable. Will NOT be ordering from this company again. Haven't even received the product yet and I'm already thoroughly unimpressed.
The useless rep that I spoke with is named Angelo.”
Hi! We’re sorry to hear about your experience and appreciate you bringing this to our attention. Due to our fast turn-around times, we’re often unable to make changes to orders once they’re placed. However, you do have the option to receive the item and contact us for a return, or we can work with the carrier to attempt a reroute. Please don’t hesitate to reach us at info@titanbrands.com if you need further assistance.
“It takes a lot of work out of moving hay bales around the barn area my wife can move her hay bales around with her little tractor and put hay away where she wants it love the attachment”
“Their products are decent however their parts dept. currently being managed by a gentleman named Preston is Non existent, when trying to order parts to maintain 3 of their Gill pulverizers, I asked them to check the size of one of the parts I was ordering to confirm I was getting the correct one, they said it would take a week for them to check the size of the part and then after 2 follow up attempts I made they completely blew me off. Terrible follow up service!!”
Hi! Thank you for your feedback, and we’re sorry for the experience you had. In some cases, it can take time to confirm part dimensions with the manufacturer, but we understand the importance of timely support. Please feel free to reach back out—we’d be happy to recheck the part details for you and assist further. Please reach us at info@titanbrands.com if you require further assistance.
“Overall I'm pleased with the Titan Made in the USA standard pallet forks. One thing others complain about did happen with mine, one of the pins is slightly high making it difficult to mount. I can mount it on the tractor but have to use the ground or post to get it on and a sledge hammer to get it off. I did notice a little porosity on one of the upper guard welds but the rest all look fine.”
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