“The fork lift SSQA worked perfectly with my Kubota BX 23S Land Pride quick attach. I purchased the 48” forks, which work as advertised, but should have gone with the 36” for my needs. The longer fork affect the lift capacity of my tractor. The forks attach easily once I realized there were bottom slots that needed to be llined up with the bottom of the frame. The frame is well made and I have no issues with the frame.”
“First shipment had a damaged frame and one of the forks got lost in transit. They single wrap the frame in cardboard and expect it to withstand the shipping journey. Had to file a claim with FedEx for the lost fork, which they found a week later because the shipping label had been damaged. The forks are shipped by themselves and they just slap a shipping label on them, no protection or anything. Filed a claim with the shipping insurance company and they got me a new frame and forks within a few days. Same single layer cardboard, but this one miraculously was not beat up. Surprised Titan ships stuff with minimal to no packaging to protect the finish of the paint/powder coat. The quality of the items themselves is good, no issues. Giving 3 stars for quality product but terrible shipping management. The shipping insurance is well worth the extra small cost.”
Hi. Thank you for sharing your experience, and for giving our products a fair review despite the challenges with shipping. We’re glad to hear that you’re satisfied with the quality of the items, but we’re truly sorry for the trouble you faced during transit. We recognize how important it is for our products to arrive in perfect condition, and we understand your frustration with the packaging and shipping issues you described. Your feedback has been shared with our logistics and packaging teams to help us improve our shipping practices and better protect our products in transit. Please reach us at info@titanbrands.com if you require further assistance.
“Works great for what I purchased it for. My only complaint it i wish the lifting eye opening would've been a little larger which would alow my shackle to rotate fit through the way I wanted. This is minor and could be resolved with different rigging, but was using what I had. Or make it easy to mount a hook to it. Again all minor.”
“Recived my pallet forks last week. They were delievered on time in excellent condition. Have used them several times already. They are perfect for my needs.”
“Awesome customer service. FedEx lost/misplaced part of my order and after contacting Titan’s customer service, they fixed it. Titans forks are excellent quality.”
“The pallet forks are solidly constructed and the tractor attachment is more than adequately built with nice paint and good welds. Alignment is perfect and works better than anticipated at a very reasonable price.”
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