“This ditch mower is very sturdy. I was suprised when I opened the box to see that some of it was assembled already. I suggest that two people attempt to do the minimil assembley beause the parts are heavy and well made. I am 75 and my wife is 72, my wife and I kind of struggled putting it togeather, however we got it done in about 10 hours.”
“We have one of these and one of the hydraulic cylinders blew out. We have reached out to Titan to get a replacement without a satisfactory response. So our attachment is worthless.”
Hi, we sincerely apologize for your experience with us. I will be more than happy to look into your concern so we can make it right for you. Unfortunately, I am unable to locate your order details due to having limited information. Please reach out to us at info@titanbrands.com so we can assist you further.
“Would be 5 stars, the stump bucket is very well built!! However, I had to cut 1/2"x2" out of the bottom slot to get my Mahindra's quick attach device to secure it to my tractor...After some online research, I'm not the 1st one to have to do this. If it doesn't fit the Mahindra quick attach system on their front-end loader, then what does it fit & why didn't I know it would require modification...??”
“The Titan Rotary Tines were well made BUT the description should include the fact that they will not fit a tiller with PTO. Those tines are different. We had to do a return & the ones we need are Out Of Stock without an ETA for more coming.”
Hello, please accept our sincere apologies if the item you purchased did not live up to your expectations. We pride ourselves on providing high-quality products. I checked your account and found that you had already spoken with one of our product and warranty specialists who assisted you with your concern. You can contact us at info@titanbrands.com if you require additional assistance.
“I ordered two sets of chipping blades. Two boxes of the same size showed up, in one had one set of chipping blade, I open the other box and it has a set of USB charging cables for a bluetooth speaker. Both boxes have the right shipping lable and what Titan sent me in email.
Called support, sent in some pictures and shipping info and in the end was able to get a refund for the missing set of chipping blades. The problem is I needed the two sets and now they are back ordered and I have to wait again to get back in stock.
Product is fine, it will work great, just didn't get what I ordered.”
Hello, please accept our sincere apologies for sending you the wrong item. Your feedback will undoubtedly be used to enhance our shipping process, ensuring that our warehouse team properly inspects the items before shipping to verify that the correct item is selected. I reviewed your account and orders to see if there was anything we could do to improve your situation. Unfortunately, I was unable to come up with a better option than the one we have presented, which is to keep the item and issue a refund. If you need further assistance, please contact us at info@titanbrands.com.
“Gave me a 10% discount when I ordered a fork attachment and billed me the full price, it wouldn't have bin so bad but the salesperson told me to not buy the economy one because he couldn't give me the 10% , so I bought the standard one , so I paid more money and they screwed me out of the 10% anyway. So they suck”
Hi. We apologize for any inconvenience. Unfortunately, we cannot apply a discount/coupon on this order because the item you purchased is already on a 25% sale. Please note that coupons cannot be stacked on sale items. Coupons are only valid on items that are at a regular price. You may however use the coupon on your next order. Please reach us at info@titanbrands.com if you require further assistance.
“Product quality was well below what was expected. Fork carrier had build-up that had to be ground to allow forks to slide in carrier. Carrier had missing and chipped paint. Carrier looked like it was several years old. Extremely disappointed with quality control and shipping practices. No protection on items. Only a label slapped right to each item.”
Hello, please accept our sincere apologies if the item you received has chipped paint. We value our customers' feedback and are constantly working with shipping providers to enhance our packaging so that it can survive the rigors of transit. If any severe damages to the item affect its functionality, feel free to reach out. You may contact us at info@titanbrands.com if you require additional assistance.
“I ordered the "Standard Series 3 Point Tractor Drawbar with Suitcase Weight Brackets" and received it within a week. Purchased it to pull logs and move trailers/equipment as needed. Heavy duty piece. All welds look clean. Tailer hitch slot was open with no burrs, I expect the unit to support all of my needs.”
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