“had to return wouldn,t fit tractor was told it would the 60" grapple is to narrow for 5 series JD tractor if the inside mount brackets were moved over 2" would have fit had to return to reorder a 72 "”
Hello, please accept our sincere apologies if the item you purchased did not live up to your expectations. We pride ourselves on providing high-quality products. To best serve you, kindly file a warranty claim using this link: https://support.palletforks.com/hc/en-us/requests/new?ticket_form_id=360001282752. The warranty claim process is handled by our in-house Product Support Team, and this form delivers the information they need to quickly review and resolve your claim. Please reach us at info@titanbrands.com if you require further assistance.
“My order has not completely arrived! I am still waiting for my Pallet forks they have been missing and lost in shipment. So far my experience with your shipping company has been very frustrating the least. I’m hoping that I receive the rest of my shipment soon.”
Hello. Please accept our sincere apologies if your package was lost in transit by our partner courier. Unfortunately, we have little control over these issues, and our couriers do their best to deliver our packages on schedule. I checked your account and found that you had already spoken with one of our support specialists, who had placed your replacement order. Please email us at info@titanbrands.com if you require further assistance.
“Working with Titan is easy. The price is great at the quality of the product is just as good communication throughout the process is superb and it arrived on time.”
“These arrived within two weeks very simple to put together, and I have already used it a dozen times fantastic purchase and reasonably priced and it fits my John Deere perfectly.”
“I was told from the beginning that what I wanted would fit my tractor. It did not . I canceled my order well before it left the warehouse but with the lack of communication on your end it was sent out anyway. I was charged on my credit card and now waiting on a refund. It was purchased early June and canceled just a day or two after. In my opinion your sales staff needs more training and those that take calls in a call center can’t understand English . I’ll not recommend your services to any of my friends or family. I’m in a cattle business and time and money is a very important factor.”
Hello, please accept our sincere apologies if the item you purchased did not live up to your expectations. We pride ourselves on providing high-quality products. I checked your account and found that you had already spoken with one of our product and warranty specialists who assisted you with your concern and informed you that the refund has been issued. You can contact us at info@titanbrands.com if you require additional assistance.
“This ditch mower is very sturdy. I was suprised when I opened the box to see that some of it was assembled already. I suggest that two people attempt to do the minimil assembley beause the parts are heavy and well made. I am 75 and my wife is 72, my wife and I kind of struggled putting it togeather, however we got it done in about 10 hours.”
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