“The ballast box is very well made. I loaded it with sand (40 shovelfuls) and it made a world of difference in picking up small pallets of bricks. The three-point hitch worked flawlessly. The box has two tool holders which makes it more convenient. The metal is thick and heavy.”
Hi. We are sorry to hear about the issue. Our support team has confirmed that the item was delivered. Please let us know if there's anything else we can assist you with. Please reach us at info@titanbrands.com if you require further assistance.
“After much thought i went ahead and purchased the economy pallet fork & frame for my john deere i ordeded this item on a saturday and by wenesday afternoon i recieved just the frame i assumed that it would arrive all on one pallet that was not the case the fork frame was sent out in a half wrapped cardboard box and it was just litterly dropped out of the fedex truck the forks them selfs were on a seperate shipment and had to wait until friday to recieve them and they werent even wrapped in anything just shipment stickers i guess thats what they ment by free shipping . love the quick shipments but would have liked to have everything together in one pallet instead of waiting 3 days until you can use it .”
Hi. Thank you for your purchase and for sharing your experience. We apologize for any inconvenience caused by the separate shipments and packaging. While we aim to provide quick deliveries, we understand that receiving items in multiple shipments can be frustrating. We appreciate your feedback and will work to improve our shipping process to ensure a better experience for our customers in the future. Thank you for your understanding and patience. Please reach us at info@titanbrands.com if you require further assistance.
“The 3 point hitch for the skid steer mount arrived earlier than expected so that was good. However, after reading all the reviews about the implement, I to would recommend that you guys take a look at your packaging department because it was pretty much none existent when it came. The unit was pretty beat up so I had to take a sledgehammer to it to straighten it some corners and to get it to lock up on the skid steer. It works as advertised but after reading all the shipping issues in the reviews, an apology doesn’t really make sense if you guys don’t fix your shipping issues because they are very crappy. I have bought several different implements from your company and this was by far the worst experience I’ve experienced involving shipping packaging… with any company.”
Hi. We apologize for the inconvenience and frustration this situation has caused. We strive to keep our inventory accurate, but occasionally discrepancies can occur. We understand how this has impacted your project and we’re sorry for the inconvenience. Your feedback is valuable to us, and we will work on improving our inventory management to prevent such issues in the future. Please reach us at info@titanbrands.com if you require further assistance.
“Order process was very easy and item shipped very quickly. I was expecting a truck shipment but it came via FedEx ground. Shipment got separated and showed up in two deliveries on different days.”
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