Hello, please accept our sincere apologies if parts of your order are missing. Your feedback will certainly be used to enhance our shipping procedure, ensuring that our warehouse team properly inspects the items prior to delivery to guarantee that they are complete. I checked your account and found that you had already spoken with one of our product and warranty specialists who assisted you with your concern. You can contact us at info@titanbrands.com if you require additional assistance.
Hi. We apologize for the packaging and delivery experience you encountered. We appreciate your feedback and will work on improving our shipping methods. Thank you for bringing this to our attention. Please reach us at info@titanbrands.com if you require further assistance.
“NO INSTRUCTIONS HOW TO ASSEMBLE WERE PROVIDED - WHEN I CALLED TO ASK ABOUT NO INSTRUCTIONS - TITAN REFFERED ME TO A YOU TUBE VIDEO WHERE THE CUSTOMERS HOW TO FIGURE IT OUT - HOW TO ASSEMBLE, BECAUSE OF THE LACK OF WRITTEN INSTRUCTIONS.”
Hi. We apologize for the inconvenience you experienced. We understand that not having written instructions can be frustrating. Thank you for your feedback, and we'll work on providing clearer assembly instructions in the future. Please reach us at info@titanbrands.com if you require further assistance.
“Better than I thought. Great quality great welding. Light weight but best item I ever bought. Very good product. I have it on a 3032 john Deere and it looks great.”
“Awesome product, no complaints. My pallet fork with skid steer style quick attach does not quite have holes that line up with my tractor to put the pins down on both sides, but I am assuming it is because the brand of my compact tractor has weird spacing? It will be an easy fix so not worried about it, the forks seem to be great quality though.”