“Hose holders work great. The best part was they were delivered by UPS, and I knew exactly when they were coming. When I’ve ordered large implements, I never know when they are coming. If I’m lucky, the freight company calls me at the very last minute to tell me they’re on the way. I am looking at ordering elsewhere because the freight communication is so bad.”
“I received my crate with my new 155 Flailshift. It is all scratched up and apparently the hinges, shift slide, etc scratched the main body up pretty good. Got everything assembled but had to use 3 nuts and my own washers because the provided hardware was loose and fell out of crate while in shipment. I was ready to use it and apparently the shear pin on the pto shaft was already snapped in half. Now I have a 3800 paper weight on the back of my tractor and I have to order shear pins.”
Hello, please accept our sincere apologies if the item you received was damaged in transit. We value our customers' feedback and are constantly working with shipping providers to enhance our packaging so that it can survive the rigors of transit. I checked your account and found that you had already spoken with one of our product and warranty specialists who assisted you with your concern. You can contact us at info@titanbrands.com if you require additional assistance.
“Absolute beast. Heavy duty. It can’t weigh 600+ and not be HD.
Saves so much time and effort. Spend the time learning to use it and it’ll treat you right.”
“Thrilled with the purchase. Delivery was great, product is stellar. As a contractor, this is for my hobby tractor, quality is top notch. First day I had the forks we used an excavator and removed 55 stumps. Even when the tractor did not have the gumption, the forks performed flawlessly. Several friends have these with similar results.
I will definitely use Titan again”
“The first order of the Ballast Box was shown shipped and I received no more notifiacations, nor did I receive the box. I contacted Titan and they researched and fojund the item lost in shipping. They offerred to refund the payment or reorder the box. I requested a reorder and this time received the ordered item. It was several weeks after the initial order, and was somewhat "banged up/scraped" on delivery, but is functioning well so far.”
Hello, please accept our sincere apologies if the item you received was scratched. We value our customers' feedback and are constantly working with shipping providers to enhance our packaging so that it can survive the rigors of transit. If any severe damages to the item affect its functionality, feel free to reach out. Please reach us at info@titanbrands.com if you require further assistance.
Hello, please accept our sincere apologies if the item you purchased did not live up to your expectations. We pride ourselves on providing high-quality products. If you’re not satisfied with your purchase, we offer a refund for up to 30 days after your order has been delivered, provided it is unused, in the original packaging and in new condition. Here's the link to our return policy for your reference, https://www.palletforks.com/return-policy.html. Please reach us at info@titanbrands.com if you require further assistance.
Hello, we apologize for the delay in processing your refund. After reviewing your account, it seems you've already been in contact with our management team. They've provided proof of the refund and explained the timeframe for when it will be reflected in your account. We appreciate your patience during this process. Please reach us at info@titanbrands.com if you require further assistance.
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