“Bought a stump bucket and used it a couple times. So far so good, I have taken out a couple good sized stumps. I received it very quickly and the entire ordering/shipping process went very smooth.”
Hello, please accept our sincere apologies if the item you purchased did not live up to your expectations. We pride ourselves on providing high-quality products. To best serve you, kindly file a warranty claim using this link: https://support.palletforks.com/hc/en-us/requests/new?ticket_form_id=360001282752. The warranty claim process is handled by our in-house Product Support Team, and this form delivers the information they need to quickly review and resolve your claim. Please reach us at info@titanbrands.com if you require further assistance.
“Titan did a great job for us, easy ordering, fair prices, quick shipping, and built to take on the toughest tasks.I am Quite impressed with the quality and ruggedness of how they built. Would definitely purchase again..Shipping and crateing was awesome Mike Stark”
Hello! Thank you for the review regarding your entire experience! Here at Titan, we pride ourselves on positive customer experiences from purchase to delivery so we are overjoyed with this feedback. We hope to be able to serve you again!
Hello, please accept our sincere apologies if parts of your order are missing. Your feedback will certainly be used to enhance our shipping procedure, ensuring that our warehouse team properly inspects the items prior to delivery to guarantee that they are complete. I checked your account and found that you had already spoken with one of our product specialists, who had placed your replacement order. Please email us at info@titanbrands.com if you require further assistance.
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